Dragana Ivchevska Radonjikj has over 12 years of experience in marketing, branding, digital marketing, and social media across various industries. She has worked in both agency and client-side roles, managing accounts and implementing integrated marketing strategies. Dragana holds a BA in Marketing and is skilled in creative design, publishing, video production, and analytics tools like Google Analytics and Facebook advertising. She is currently a freelance online marketing manager based in Dubai.
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CV Dragana Ivchevska Radonjikj
1. DRAGANA IVCHEVSKA RADONJIKJ
Marketing professional with creative mind-set and over 12 years experience on both agency and client side in
various roles including Account Management, Marketing/Brand Management, Digital Marketing and Social Media
Worked for clients and brands in retail, FMCG, beauty, food manufacturing, tourism, automotive, education, B2B
services industries
Skilled in branding, creative design for online and offline media, desktop publishing and video production
Certified in Adobe Illustrator, InDesign, Premiere Pro, Facebook advertising and Instagram for Business
Bachelor of Arts with honours degree in Marketing from the University of Sheffield
Telephone: +971 55 622 183 e-mail: ivcevskadragana@gmail.com Residence: Dubai, UAE Nationality: Macedonian
EXPERIENCE
ING Creatives (Creative Events Management Company), Dubai, UAE (February 2016 present)
Freelance, Online Marketing Campaign Manager
Analysed website traffic and prepared weekly, monthly and ad-hoc reports utilizing Google Analytics and Crazy Egg
Monitored Social Media Channel KPIs using Sprout Social to measure and optimise performance against targets
Monitored ticket sales and evaluated the e-commerce performance data from ticketing system (Tickera & Ticketlight) to provide
insights for target setting
Planned and prepared participants schedules for workshops and portfolio reviewing sessions for the ING Creative Festival 2017
Liaised with marketing team to make improvements on the website for optimising user experience
Utilised Behance, a creative industry-specific social network, to establish personalised communication with relevant audience
Contributed in creation of a calendar of content for a social media campaign across Facebook, Instagram and Twitter and
generated 3.7 million impressions on Facebook, while gaining 1,000 followers on Twitter and Instagram each.
Developed and implemented market segmentation and targeting plan for physical distribution of promotional collateral using
existing customer database on Base CRM system
ASTERISK*(Marketing and Advertising Agency), Macedonia (April 2007 August 2015)
Entrepreneur (Account manager / Creative director / Executive producer)
Managed client relationship with few regular and numerous project-based clients over 7 years, ensuring marketing campaigns are
implemented according to client briefs, on time and on budget, while maintaining brand standards across all marketing and
communication channels
Liaised with suppliers and service providers on production, printing, and sourcing promotional/advertising products, negotiated
terms and controlled quality of delivery
Supervised in-house designers to create visual brand identity (e.g. logo, stationary, packaging, indoor branding, etc.) and
marketing communication materials (e.g. brochures, print and outdoor advertising, web banner ads, etc.)
Website content management for Travel info using Expo Studio CRM tool
Developed creative concept, content and desktop publishing for Travel Info magazine (80 monthly volumes), Skopje Tourist
Guide (35 monthly volumes), and Macedonia Vision (periodical in 5 languages)
Created mock-ups for shop windows, interior office design and exhibition stands
Coordinated production of exhibition stands for Beauty brand/Cosmetics Mary Cohr - Paris and Tourist Agency Savana
Organised and supervised video production for Toyota, Opel, Coca Cola and Vitaminka - FMCG manufacturer (3 commercials
each), Schweppes, Fanta and NEOTEL Telecom (1 commercial each) and Ministry of Health/UNFPA (1 live event)
Liaised with media agencies and facilitated media buying for Kempinski Hotel and Alpha Bank
MACEDONIAN RADIO TELEVISION (National Broadcast Network), Macedonia (April 2008 August 2008)
Marketing Manager
Developed pricing strategy and established the sales targets and KPIs worth USD 1.5 million
Initiated new and innovative in-program advertising products, aimed to maximise the available advertising time within the
regulatory limitations, which led to increased income of 100% compared to previous year
Engaging with key advertising clients, creating sponsorship packages, negotiating terms and managing relations
Monitored accomplishments of KPIs on a weekly basis and revised action plans to achieve division targets
Analysed campaign performance, prepared reports and presented to Board of Directors
Managed and motivated a team of 6 during extremely difficult period for the organisation
2. PRIMUS ENTERTAINMENT (Video Production Agency), Macedonia (October 2006 April 2007)
Account manager / Executive producer
Established new client relations, negotiated terms and closed service agreements for 5 TV commercials, 3 music videos and one
video presentation
Developed scripts and storyboards
Planned and executed video pre-production processes and coordinated casting and logistics
Organized and coordinated video production and ensured the production process is on schedule and within budget
Supervised post-production activities and ensured client requirements are met
A1 HOLDING (TV Broadcast, Publishing, Retail, FMCG Distribution and Food Manufacturing), Macedonia (Sep. 2005 Oct. 2006)
Brand Marketing Executive
Managed over 25 brands in the FMCG industry (Coffee, Energy Drink, Wine, Snack Foods, Condiments, Flours, Cosmetics and
Beauty Products, Cleaning Products, Gum and Candies) and implemented integrated brand communication strategy
Developed retail strategy for market entry in key retail chains and implemented channel marketing tactics, resulting in increased
market share (e.g. Fast Energy drink reached 50% market share surpassing the market leader Red Bull)
Leasing with manufacturers and trading partners to set market positioning and promotional strategies
Coordinated with the merchandising teams to ensure in-store positioning, visual merchandising and POS communication is
consistently implemented across all customer touch points
Established a calendar of regular meetings with the supervisors and commercial teams to monitor the implementation of the
regional brand activity plans
Briefed and supervised the creative team to develop the communication tools (video commercial and print ads) ensuring
standardised use of brand guidelines
Developed and monitored execution of promotional strategies across ATL (TV and print) and BTL (in-store promotions, special
events and prize games)
Researched competitive activities by benchmarking price, in-store positioning and sales promotions, and revised promotional
tactics to achieve targets marketing KPIs
Collaborated with the video production team, as assistant producer for development of 10+ video advertisements, 50+ short
video adaptations and 4 brand events (logistics and set-up coordination and video production monitoring)
Created media plans for each brand and monitored media
EDUCATION
BA (HONS) in Marketing - University of Sheffield, CITY Liberal studies - Affiliated institution, Greece, 2002-2005
Economic technician - Vasil Antevski Dren, High school of economics and law, Macedonia, 1997-2001
CERTIFIED TRAININGS
Advanced Facebook Advertising, Lynda.com, September 2015
Instagram for Business, Lynda.com, August 2015
Adobe Premiere Pro, Semos Education, Macedonia, November 2012
Advanced Adobe Illustrator, Semos Education, Macedonia , November 2011
Adobe InDesign, Semos Education, Macedonia , October 2011
SKILLS
Adobe CS (Photoshop, InDesign, Illustrator, etc.), Acrobat Professional, Corel Draw
Google Analytics, Crazy Egg, Facebook, Sprout Social, ScheduGram
Survey Monkey, BASE CRM systems, MailChimp, Expo Studio CMS
MS Office (Word, Excel, Power Point, etc.)
LANGUAGES
ENGLISH (Fluent) MACEDONIAN (Native) SERBIAN / CROATIAN (conversational) GREEK (basic)
PERSONAL
Creative and Innovative, Perfectionist with good eye for details
Interests: Art, Fashion, Travel, Healthy Lifestyle
Hobbies: Do-It-Yourself crafting, Fitness
UAE Driving license