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DRAGANA IVCHEVSKA RADONJIKJ
 Marketing professional with creative mind-set and over 12 years experience on both agency and client side in
various roles including Account Management, Marketing/Brand Management, Digital Marketing and Social Media
 Worked for clients and brands in retail, FMCG, beauty, food manufacturing, tourism, automotive, education, B2B
services industries
 Skilled in branding, creative design for online and offline media, desktop publishing and video production
 Certified in Adobe Illustrator, InDesign, Premiere Pro, Facebook advertising and Instagram for Business
 Bachelor of Arts with honours degree in Marketing from the University of Sheffield
Telephone: +971 55 622 183 e-mail: ivcevskadragana@gmail.com Residence: Dubai, UAE Nationality: Macedonian
EXPERIENCE
ING Creatives (Creative Events Management Company), Dubai, UAE (February 2016  present)
Freelance, Online Marketing Campaign Manager
 Analysed website traffic and prepared weekly, monthly and ad-hoc reports utilizing Google Analytics and Crazy Egg
 Monitored Social Media Channel KPIs using Sprout Social to measure and optimise performance against targets
 Monitored ticket sales and evaluated the e-commerce performance data from ticketing system (Tickera & Ticketlight) to provide
insights for target setting
 Planned and prepared participants schedules for workshops and portfolio reviewing sessions for the ING Creative Festival 2017
 Liaised with marketing team to make improvements on the website for optimising user experience
 Utilised Behance, a creative industry-specific social network, to establish personalised communication with relevant audience
 Contributed in creation of a calendar of content for a social media campaign across Facebook, Instagram and Twitter and
generated 3.7 million impressions on Facebook, while gaining 1,000 followers on Twitter and Instagram each.
 Developed and implemented market segmentation and targeting plan for physical distribution of promotional collateral using
existing customer database on Base CRM system
ASTERISK*(Marketing and Advertising Agency), Macedonia (April 2007  August 2015)
Entrepreneur (Account manager / Creative director / Executive producer)
 Managed client relationship with few regular and numerous project-based clients over 7 years, ensuring marketing campaigns are
implemented according to client briefs, on time and on budget, while maintaining brand standards across all marketing and
communication channels
 Liaised with suppliers and service providers on production, printing, and sourcing promotional/advertising products, negotiated
terms and controlled quality of delivery
 Supervised in-house designers to create visual brand identity (e.g. logo, stationary, packaging, indoor branding, etc.) and
marketing communication materials (e.g. brochures, print and outdoor advertising, web banner ads, etc.)
 Website content management for Travel info using Expo Studio CRM tool
 Developed creative concept, content and desktop publishing for Travel Info magazine (80 monthly volumes), Skopje Tourist
Guide (35 monthly volumes), and Macedonia Vision (periodical in 5 languages)
 Created mock-ups for shop windows, interior office design and exhibition stands
 Coordinated production of exhibition stands for Beauty brand/Cosmetics Mary Cohr - Paris and Tourist Agency Savana
 Organised and supervised video production for Toyota, Opel, Coca Cola and Vitaminka - FMCG manufacturer (3 commercials
each), Schweppes, Fanta and NEOTEL Telecom (1 commercial each) and Ministry of Health/UNFPA (1 live event)
 Liaised with media agencies and facilitated media buying for Kempinski Hotel and Alpha Bank
MACEDONIAN RADIO TELEVISION (National Broadcast Network), Macedonia (April 2008  August 2008)
Marketing Manager
 Developed pricing strategy and established the sales targets and KPIs worth USD 1.5 million
 Initiated new and innovative in-program advertising products, aimed to maximise the available advertising time within the
regulatory limitations, which led to increased income of 100% compared to previous year
 Engaging with key advertising clients, creating sponsorship packages, negotiating terms and managing relations
 Monitored accomplishments of KPIs on a weekly basis and revised action plans to achieve division targets
 Analysed campaign performance, prepared reports and presented to Board of Directors
 Managed and motivated a team of 6 during extremely difficult period for the organisation
PRIMUS ENTERTAINMENT (Video Production Agency), Macedonia (October 2006  April 2007)
Account manager / Executive producer
 Established new client relations, negotiated terms and closed service agreements for 5 TV commercials, 3 music videos and one
video presentation
 Developed scripts and storyboards
 Planned and executed video pre-production processes and coordinated casting and logistics
 Organized and coordinated video production and ensured the production process is on schedule and within budget
 Supervised post-production activities and ensured client requirements are met
A1 HOLDING (TV Broadcast, Publishing, Retail, FMCG Distribution and Food Manufacturing), Macedonia (Sep. 2005  Oct. 2006)
Brand Marketing Executive
 Managed over 25 brands in the FMCG industry (Coffee, Energy Drink, Wine, Snack Foods, Condiments, Flours, Cosmetics and
Beauty Products, Cleaning Products, Gum and Candies) and implemented integrated brand communication strategy
 Developed retail strategy for market entry in key retail chains and implemented channel marketing tactics, resulting in increased
market share (e.g. Fast Energy drink reached 50% market share surpassing the market leader Red Bull)
 Leasing with manufacturers and trading partners to set market positioning and promotional strategies
 Coordinated with the merchandising teams to ensure in-store positioning, visual merchandising and POS communication is
consistently implemented across all customer touch points
 Established a calendar of regular meetings with the supervisors and commercial teams to monitor the implementation of the
regional brand activity plans
 Briefed and supervised the creative team to develop the communication tools (video commercial and print ads) ensuring
standardised use of brand guidelines
 Developed and monitored execution of promotional strategies across ATL (TV and print) and BTL (in-store promotions, special
events and prize games)
 Researched competitive activities by benchmarking price, in-store positioning and sales promotions, and revised promotional
tactics to achieve targets marketing KPIs
 Collaborated with the video production team, as assistant producer for development of 10+ video advertisements, 50+ short
video adaptations and 4 brand events (logistics and set-up coordination and video production monitoring)
 Created media plans for each brand and monitored media
EDUCATION
 BA (HONS) in Marketing - University of Sheffield, CITY Liberal studies - Affiliated institution, Greece, 2002-2005
 Economic technician - Vasil Antevski Dren, High school of economics and law, Macedonia, 1997-2001
CERTIFIED TRAININGS
 Advanced Facebook Advertising, Lynda.com, September 2015
 Instagram for Business, Lynda.com, August 2015
 Adobe Premiere Pro, Semos Education, Macedonia, November 2012
 Advanced Adobe Illustrator, Semos Education, Macedonia , November 2011
 Adobe InDesign, Semos Education, Macedonia , October 2011
SKILLS
 Adobe CS (Photoshop, InDesign, Illustrator, etc.), Acrobat Professional, Corel Draw
 Google Analytics, Crazy Egg, Facebook, Sprout Social, ScheduGram
 Survey Monkey, BASE CRM systems, MailChimp, Expo Studio CMS
 MS Office (Word, Excel, Power Point, etc.)
LANGUAGES
ENGLISH (Fluent) MACEDONIAN (Native) SERBIAN / CROATIAN (conversational) GREEK (basic)
PERSONAL
 Creative and Innovative, Perfectionist with good eye for details
 Interests: Art, Fashion, Travel, Healthy Lifestyle
 Hobbies: Do-It-Yourself crafting, Fitness
 UAE Driving license

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CV Dragana Ivchevska Radonjikj

  • 1. DRAGANA IVCHEVSKA RADONJIKJ Marketing professional with creative mind-set and over 12 years experience on both agency and client side in various roles including Account Management, Marketing/Brand Management, Digital Marketing and Social Media Worked for clients and brands in retail, FMCG, beauty, food manufacturing, tourism, automotive, education, B2B services industries Skilled in branding, creative design for online and offline media, desktop publishing and video production Certified in Adobe Illustrator, InDesign, Premiere Pro, Facebook advertising and Instagram for Business Bachelor of Arts with honours degree in Marketing from the University of Sheffield Telephone: +971 55 622 183 e-mail: ivcevskadragana@gmail.com Residence: Dubai, UAE Nationality: Macedonian EXPERIENCE ING Creatives (Creative Events Management Company), Dubai, UAE (February 2016 present) Freelance, Online Marketing Campaign Manager Analysed website traffic and prepared weekly, monthly and ad-hoc reports utilizing Google Analytics and Crazy Egg Monitored Social Media Channel KPIs using Sprout Social to measure and optimise performance against targets Monitored ticket sales and evaluated the e-commerce performance data from ticketing system (Tickera & Ticketlight) to provide insights for target setting Planned and prepared participants schedules for workshops and portfolio reviewing sessions for the ING Creative Festival 2017 Liaised with marketing team to make improvements on the website for optimising user experience Utilised Behance, a creative industry-specific social network, to establish personalised communication with relevant audience Contributed in creation of a calendar of content for a social media campaign across Facebook, Instagram and Twitter and generated 3.7 million impressions on Facebook, while gaining 1,000 followers on Twitter and Instagram each. Developed and implemented market segmentation and targeting plan for physical distribution of promotional collateral using existing customer database on Base CRM system ASTERISK*(Marketing and Advertising Agency), Macedonia (April 2007 August 2015) Entrepreneur (Account manager / Creative director / Executive producer) Managed client relationship with few regular and numerous project-based clients over 7 years, ensuring marketing campaigns are implemented according to client briefs, on time and on budget, while maintaining brand standards across all marketing and communication channels Liaised with suppliers and service providers on production, printing, and sourcing promotional/advertising products, negotiated terms and controlled quality of delivery Supervised in-house designers to create visual brand identity (e.g. logo, stationary, packaging, indoor branding, etc.) and marketing communication materials (e.g. brochures, print and outdoor advertising, web banner ads, etc.) Website content management for Travel info using Expo Studio CRM tool Developed creative concept, content and desktop publishing for Travel Info magazine (80 monthly volumes), Skopje Tourist Guide (35 monthly volumes), and Macedonia Vision (periodical in 5 languages) Created mock-ups for shop windows, interior office design and exhibition stands Coordinated production of exhibition stands for Beauty brand/Cosmetics Mary Cohr - Paris and Tourist Agency Savana Organised and supervised video production for Toyota, Opel, Coca Cola and Vitaminka - FMCG manufacturer (3 commercials each), Schweppes, Fanta and NEOTEL Telecom (1 commercial each) and Ministry of Health/UNFPA (1 live event) Liaised with media agencies and facilitated media buying for Kempinski Hotel and Alpha Bank MACEDONIAN RADIO TELEVISION (National Broadcast Network), Macedonia (April 2008 August 2008) Marketing Manager Developed pricing strategy and established the sales targets and KPIs worth USD 1.5 million Initiated new and innovative in-program advertising products, aimed to maximise the available advertising time within the regulatory limitations, which led to increased income of 100% compared to previous year Engaging with key advertising clients, creating sponsorship packages, negotiating terms and managing relations Monitored accomplishments of KPIs on a weekly basis and revised action plans to achieve division targets Analysed campaign performance, prepared reports and presented to Board of Directors Managed and motivated a team of 6 during extremely difficult period for the organisation
  • 2. PRIMUS ENTERTAINMENT (Video Production Agency), Macedonia (October 2006 April 2007) Account manager / Executive producer Established new client relations, negotiated terms and closed service agreements for 5 TV commercials, 3 music videos and one video presentation Developed scripts and storyboards Planned and executed video pre-production processes and coordinated casting and logistics Organized and coordinated video production and ensured the production process is on schedule and within budget Supervised post-production activities and ensured client requirements are met A1 HOLDING (TV Broadcast, Publishing, Retail, FMCG Distribution and Food Manufacturing), Macedonia (Sep. 2005 Oct. 2006) Brand Marketing Executive Managed over 25 brands in the FMCG industry (Coffee, Energy Drink, Wine, Snack Foods, Condiments, Flours, Cosmetics and Beauty Products, Cleaning Products, Gum and Candies) and implemented integrated brand communication strategy Developed retail strategy for market entry in key retail chains and implemented channel marketing tactics, resulting in increased market share (e.g. Fast Energy drink reached 50% market share surpassing the market leader Red Bull) Leasing with manufacturers and trading partners to set market positioning and promotional strategies Coordinated with the merchandising teams to ensure in-store positioning, visual merchandising and POS communication is consistently implemented across all customer touch points Established a calendar of regular meetings with the supervisors and commercial teams to monitor the implementation of the regional brand activity plans Briefed and supervised the creative team to develop the communication tools (video commercial and print ads) ensuring standardised use of brand guidelines Developed and monitored execution of promotional strategies across ATL (TV and print) and BTL (in-store promotions, special events and prize games) Researched competitive activities by benchmarking price, in-store positioning and sales promotions, and revised promotional tactics to achieve targets marketing KPIs Collaborated with the video production team, as assistant producer for development of 10+ video advertisements, 50+ short video adaptations and 4 brand events (logistics and set-up coordination and video production monitoring) Created media plans for each brand and monitored media EDUCATION BA (HONS) in Marketing - University of Sheffield, CITY Liberal studies - Affiliated institution, Greece, 2002-2005 Economic technician - Vasil Antevski Dren, High school of economics and law, Macedonia, 1997-2001 CERTIFIED TRAININGS Advanced Facebook Advertising, Lynda.com, September 2015 Instagram for Business, Lynda.com, August 2015 Adobe Premiere Pro, Semos Education, Macedonia, November 2012 Advanced Adobe Illustrator, Semos Education, Macedonia , November 2011 Adobe InDesign, Semos Education, Macedonia , October 2011 SKILLS Adobe CS (Photoshop, InDesign, Illustrator, etc.), Acrobat Professional, Corel Draw Google Analytics, Crazy Egg, Facebook, Sprout Social, ScheduGram Survey Monkey, BASE CRM systems, MailChimp, Expo Studio CMS MS Office (Word, Excel, Power Point, etc.) LANGUAGES ENGLISH (Fluent) MACEDONIAN (Native) SERBIAN / CROATIAN (conversational) GREEK (basic) PERSONAL Creative and Innovative, Perfectionist with good eye for details Interests: Art, Fashion, Travel, Healthy Lifestyle Hobbies: Do-It-Yourself crafting, Fitness UAE Driving license