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CV Ingles_Celso Agostinho 2016

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Celso Euadaba
Celso Euadaba

This curriculum vitae is for Celso Agostinho, a Mozambican male born in 1984. He received an engineering degree from the University of Mozambique from 2009-2012. His work experience includes positions in customer service, billing support, and teaching information technology. He has skills in areas such as project implementation, training, teamwork, data analysis and reporting, computer programs, and both Portuguese and English fluency. The CV lists his contact information, education history, other training courses, work experience, personal skills, and references.

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CCuurrrriiccuulluumm VViittaaee Celso Agostinho Av: Mocambique, 146, R/C, Bagamoyo Maputo - Mozambique Curriculum vitae – Celso Agostinho 1 PERSONAL DETAILS Name: Celso Americo Agostinho Sex: Male Date of Birth: 15/03/84 Nationality: Mozambican Mobile: +258 84 30 18 900 +258 84 99 05 043 Email: Celso.Agostinho@vm.co.mz/ blecidy@gmail.com EDUCATION 2009-12 University of Mozambique Engineering Information and Communication Technology Management Universidade Técnica de Moçambique OTHER TRAINING 2016 Digital marketing, Centro de Formação MMO, Maputo 2015 Data base SQL, Centro de Formação em Open Source Software, Maputo. 2013 Microsoft Project Design, Centro de Informática da Universidade Eduardo Mondlane. 2013 GSM, Vodacom, Mozambique 2011 Development for Android, Movitel, Maputo. 2008 Microsoft Excel and Access Advanced, Centro de Formação em Open Source Software, Maputo. WORK EXPERIENCE 2014 - Vodacom Mozambique, Billing help Desk support,  Secure High SLA ticket resolution  Provide relevant information to busyness Department  Advise CRM the best practices  Propose a training program between Billing and Customer Service Department  Data analysis and statistical report writing  Open and close the working accounts for employees 2012–13 Vodacom Mozambique Customer Service Agent and back office Data Fax
CCuurrrriiccuulluumm VViittaaee Celso Agostinho Av: Mocambique, 146, R/C, Bagamoyo Maputo - Mozambique Curriculum vitae – Celso Agostinho 2  Help desk  Calls Service Support Customer  2011 – 2012 INATTER, Instituto Nacional de Transportes Terrestres, Maputo Information technology technician Intern  Data base manager  Write and provide information to several departments 2010-2011 Megaformar, Maputo Information Technology Teacher (Window Server 2008)  Teaching Cable Network  Teaching network creation  Teaching Active Directory  Teaching User Management  Teaching Security Backups  Teaching Policy Groups PERSONAL SKILLS  Demonstrated capacity to lead academic research (IT), consultancy work, and project implementation  Well developed training and facilitation skills  Good team player (capable of working with multinational and multidisciplinary teams, with the ability of leadership, management, motivation, and support)  Strong analytical skills and ability to write and disseminate reports for a variety of audiences  Computer literate (Ms Word, Excel, PowerPoint, MS Project, Access, Vision)  Diplomacy knowledge and practice, with excellent negotiation skills  Fluent in Portuguese and English
CCuurrrriiccuulluumm VViittaaee Celso Agostinho Av: Mocambique, 146, R/C, Bagamoyo Maputo - Mozambique Curriculum vitae – Celso Agostinho 3 REFEREES Dr. Juliao Mateus Langa Human Resource Oddebrech– Mozambique Tel: 8453 Email: ljuliao@gmail.com Dr Joao Ewadaba Ex-Executive Director MCA – Mozambique Te: 843030306 Email: ewadaba@mca.gov.mz Joao Mambuque Executive Director IT Banco Terra Moçambique Tel: +25884-439-7915 Email:Joao.mambuque@btm.co.mz

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CV Ingles_Celso Agostinho 2016

  • 1. CCuurrrriiccuulluumm VViittaaee Celso Agostinho Av: Mocambique, 146, R/C, Bagamoyo Maputo - Mozambique Curriculum vitae – Celso Agostinho 1 PERSONAL DETAILS Name: Celso Americo Agostinho Sex: Male Date of Birth: 15/03/84 Nationality: Mozambican Mobile: +258 84 30 18 900 +258 84 99 05 043 Email: Celso.Agostinho@vm.co.mz/ blecidy@gmail.com EDUCATION 2009-12 University of Mozambique Engineering Information and Communication Technology Management Universidade Técnica de Moçambique OTHER TRAINING 2016 Digital marketing, Centro de Formação MMO, Maputo 2015 Data base SQL, Centro de Formação em Open Source Software, Maputo. 2013 Microsoft Project Design, Centro de Informática da Universidade Eduardo Mondlane. 2013 GSM, Vodacom, Mozambique 2011 Development for Android, Movitel, Maputo. 2008 Microsoft Excel and Access Advanced, Centro de Formação em Open Source Software, Maputo. WORK EXPERIENCE 2014 - Vodacom Mozambique, Billing help Desk support,  Secure High SLA ticket resolution  Provide relevant information to busyness Department  Advise CRM the best practices  Propose a training program between Billing and Customer Service Department  Data analysis and statistical report writing  Open and close the working accounts for employees 2012–13 Vodacom Mozambique Customer Service Agent and back office Data Fax
  • 2. CCuurrrriiccuulluumm VViittaaee Celso Agostinho Av: Mocambique, 146, R/C, Bagamoyo Maputo - Mozambique Curriculum vitae – Celso Agostinho 2  Help desk  Calls Service Support Customer  2011 – 2012 INATTER, Instituto Nacional de Transportes Terrestres, Maputo Information technology technician Intern  Data base manager  Write and provide information to several departments 2010-2011 Megaformar, Maputo Information Technology Teacher (Window Server 2008)  Teaching Cable Network  Teaching network creation  Teaching Active Directory  Teaching User Management  Teaching Security Backups  Teaching Policy Groups PERSONAL SKILLS  Demonstrated capacity to lead academic research (IT), consultancy work, and project implementation  Well developed training and facilitation skills  Good team player (capable of working with multinational and multidisciplinary teams, with the ability of leadership, management, motivation, and support)  Strong analytical skills and ability to write and disseminate reports for a variety of audiences  Computer literate (Ms Word, Excel, PowerPoint, MS Project, Access, Vision)  Diplomacy knowledge and practice, with excellent negotiation skills  Fluent in Portuguese and English
  • 3. CCuurrrriiccuulluumm VViittaaee Celso Agostinho Av: Mocambique, 146, R/C, Bagamoyo Maputo - Mozambique Curriculum vitae – Celso Agostinho 3 REFEREES Dr. Juliao Mateus Langa Human Resource Oddebrech– Mozambique Tel: 8453 Email: ljuliao@gmail.com Dr Joao Ewadaba Ex-Executive Director MCA – Mozambique Te: 843030306 Email: ewadaba@mca.gov.mz Joao Mambuque Executive Director IT Banco Terra Moçambique Tel: +25884-439-7915 Email:Joao.mambuque@btm.co.mz