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Cv jair fabian_castro_garzon_e

Jair Garzon
Jair Garzon

I have been leading technological transformations project management skills at national level in areas such as innovation, security, virtualization, business intelligence, strategic planning, infrastructure, outsourcing services, web development and mobile. I hope useful for IT strategy for which annex the executive summary of my resume.

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JAIR FABIAN CASTRO GARZON Cel. 3024412837 / 317 464 9888 jair.fabian@gmail.com, ingfabiancastro@hotmail.com http://www.linkedin.com/pub/jair-fabian-castro-garzon/3b/999/865 PROFESSIONAL PROFILE Professional project management technology with experience in IT management at national level, PMI and ITIL, budget management, work schedules, scope, quality, risk management, contract management, design and implementation of innovative solutions standards technology. Consultant in strategic planning, security services, implementation of business intelligence, data center solutions. Integration of technology products, virtualization services, personnel management, monitoring of service levels. Innovation leadership, communication, teamwork and proactive. JOB EXPERIENCE UNIANDINOS (Alumni Association of the Andes University) Head of Technology July 2015- May 2016 Responsible for project management technology, creating the area of technology, budget management, management of schedules, definition of strategic planning, contract management, leadership workgroup, measuring indicators, implementation of innovation projects, documentation and support offices nationwide. Led the ownership of the new ERP software LINIX for the company, with a total of 110 users over a period of 11 months, which facilitated the accounting processes and portfolio of nearly 12,000 members Developed and led the electronic voting process Uniandinos 2016 , for a volume of 9400 people , the processing time was one month , with a favorable impact on increasing voter , and the effectiveness of the process Manage the creation of videoconferencing and streaming for members of Uniandinos , which allowed expanding worldwide transmission capacity events I created and led the virtualization process Uniandinos services , facilitating access to services of the association for a population of about 12,000 members , generating savings in documents and processes more than 18 million pesos
FULLCARGA S.A IT Professional December 2013 - July 2015 Responsible for managing the Transactional Platform for Core Business , computer security in headquarters in Colombia, interactions along with the other sites in Latin America, US and European. Project management technology new products and management of physical and logical infrastructure of the company, technology vendor management. Participated in the certification process Data Security Standard for Payment Card Industry (Payment Card Industry Data Security Standard) or PCI DSS, which impact at the national level to nearly 60,000 businesses linked to the Core business. Participate in the creation of new transactional channels, allowing users nationwide access services via mobile and web platform, optimizing resources and time. Led improving reporting processes with service providers, which impact on reducing claims reconciliations with the partners of the company. Led the opening test management of new products at the national level, allowing increasing the volume of expansion of the company. INTERLAN S.A. Inhouse Credivalores Crediservicios SAS. Head of communications and security June 2012 - July 2013 Responsible for managing technology projects nationwide, Datacenter management, operating and providing services proactive and reactive monitoring of communication channels, computer security, IP Telephony. Pricing and infrastructure. Managing support staff Level 1 and 2. I led the migration of infrastructure Core technology services headquarters, benefiting more than 500 employees at the headquarters and allowing communications with the MPLS platform to present higher quality of service manage the technology infrastructure for the opening of 11 points at the national level, which allowed the opening of new businesses and alliances for the company. Lead enlargement processes of data channels and services company , providing greater service capacity and flow of information to the different nodes of the company Participate in the implementation of new communication systems nationwide , providing about 2,500 employees communication facilities between different regional and business centers of the company
CONTROLES EMPRESARIALES, Strategic Partner Telef坦nica Telecom Professional in Support Datacenter November 2010 February 2012 Responsible for the provision of operation, proactive and reactive monitoring of servers, applications and security, configuration management, warehouse management and data center management and reporting physical security. Led the implementation process and management of the Zimbra Collaboration Suite Open Source Edition collaborative tool Participated in the migration process platform security Manage management policies computer security services NETWORKS TEST AMERICA, Strategic partner Telefonica Telecom Analyst Corporate Segment February 2010 November 2010 Head of Analysis and Support channels of data, voice and services to companies and wholesalers nationwide Telef坦nica, following communication channels via mail, call center and escalations. Led the implementation of optimization process management requests and requirements of corporate customers via mail ICOTEC COLOMBIA S.A. Services Telef坦nica Telecom Analyst baseline September de 2009- January 2010 Responsible for the analysis and multi baseline support, broadband and satellite television Telefonica Telecom nationwide support contractors companies. Led the installation and management tools for online diagnosis incident to residential customers. Participate in management processes priority incidents Premium customers. OUTSOURCING BPO & CONTAC CENTER, services Telefonica Telecom Tower broadband test May de 2008 September 2009 Responsible for managing the support area Callcenter Level two for Telefonica Telecom, supporting support processes Switched Internet service, Broadband and Satellite Television, also supporting support processes contractors .
Led the process of improving escalations and support contractor companies LANGUAGES English intermediate level y French basic level. APPLIED STUDIES Postgraduate PMI Project Management, July 2016 Course PMP, Intelligent Training, September 2015 ITIL 2011 Fundamentals, APMG Internacional, May 2015 Systems engineer Universidad Distrital Francisco Jos辿 De Caldas, 2003 2014 Course Introduction Business Intelligence with SAP, La Salle Campus Barcelona (Universitat Ramon Llull). Mayo-2014 Lead like an Entrepreneur, Babson Global INC, Mayo- 2014 Evaluation of Strategic Decisions, By Patricio Del Sol, Ph.D. Stanford, Professor at the Pontifical Catholic University of Chile, May 2014 Controls and security, National Learning Service (SENA), 2014 Process Management Information Technology - National Service (SENA). 2012 Networking and Security - National Learning Service (SENA). 2012 Certification Oracle Enterprise Linux: Fundamentals Linux, Oracle University (2011) R&M Freenet Certified Designer,) Reichle & De-Massari AG, Octubre 2011 Linux Fundamentals, Oracle University, Bogot叩, Junio 2011 PERSONAL REFERENCES WITH REQUEST

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Cv jair fabian_castro_garzon_e

  • 1. JAIR FABIAN CASTRO GARZON Cel. 3024412837 / 317 464 9888 jair.fabian@gmail.com, ingfabiancastro@hotmail.com http://www.linkedin.com/pub/jair-fabian-castro-garzon/3b/999/865 PROFESSIONAL PROFILE Professional project management technology with experience in IT management at national level, PMI and ITIL, budget management, work schedules, scope, quality, risk management, contract management, design and implementation of innovative solutions standards technology. Consultant in strategic planning, security services, implementation of business intelligence, data center solutions. Integration of technology products, virtualization services, personnel management, monitoring of service levels. Innovation leadership, communication, teamwork and proactive. JOB EXPERIENCE UNIANDINOS (Alumni Association of the Andes University) Head of Technology July 2015- May 2016 Responsible for project management technology, creating the area of technology, budget management, management of schedules, definition of strategic planning, contract management, leadership workgroup, measuring indicators, implementation of innovation projects, documentation and support offices nationwide. Led the ownership of the new ERP software LINIX for the company, with a total of 110 users over a period of 11 months, which facilitated the accounting processes and portfolio of nearly 12,000 members Developed and led the electronic voting process Uniandinos 2016 , for a volume of 9400 people , the processing time was one month , with a favorable impact on increasing voter , and the effectiveness of the process Manage the creation of videoconferencing and streaming for members of Uniandinos , which allowed expanding worldwide transmission capacity events I created and led the virtualization process Uniandinos services , facilitating access to services of the association for a population of about 12,000 members , generating savings in documents and processes more than 18 million pesos
  • 2. FULLCARGA S.A IT Professional December 2013 - July 2015 Responsible for managing the Transactional Platform for Core Business , computer security in headquarters in Colombia, interactions along with the other sites in Latin America, US and European. Project management technology new products and management of physical and logical infrastructure of the company, technology vendor management. Participated in the certification process Data Security Standard for Payment Card Industry (Payment Card Industry Data Security Standard) or PCI DSS, which impact at the national level to nearly 60,000 businesses linked to the Core business. Participate in the creation of new transactional channels, allowing users nationwide access services via mobile and web platform, optimizing resources and time. Led improving reporting processes with service providers, which impact on reducing claims reconciliations with the partners of the company. Led the opening test management of new products at the national level, allowing increasing the volume of expansion of the company. INTERLAN S.A. Inhouse Credivalores Crediservicios SAS. Head of communications and security June 2012 - July 2013 Responsible for managing technology projects nationwide, Datacenter management, operating and providing services proactive and reactive monitoring of communication channels, computer security, IP Telephony. Pricing and infrastructure. Managing support staff Level 1 and 2. I led the migration of infrastructure Core technology services headquarters, benefiting more than 500 employees at the headquarters and allowing communications with the MPLS platform to present higher quality of service manage the technology infrastructure for the opening of 11 points at the national level, which allowed the opening of new businesses and alliances for the company. Lead enlargement processes of data channels and services company , providing greater service capacity and flow of information to the different nodes of the company Participate in the implementation of new communication systems nationwide , providing about 2,500 employees communication facilities between different regional and business centers of the company
  • 3. CONTROLES EMPRESARIALES, Strategic Partner Telef坦nica Telecom Professional in Support Datacenter November 2010 February 2012 Responsible for the provision of operation, proactive and reactive monitoring of servers, applications and security, configuration management, warehouse management and data center management and reporting physical security. Led the implementation process and management of the Zimbra Collaboration Suite Open Source Edition collaborative tool Participated in the migration process platform security Manage management policies computer security services NETWORKS TEST AMERICA, Strategic partner Telefonica Telecom Analyst Corporate Segment February 2010 November 2010 Head of Analysis and Support channels of data, voice and services to companies and wholesalers nationwide Telef坦nica, following communication channels via mail, call center and escalations. Led the implementation of optimization process management requests and requirements of corporate customers via mail ICOTEC COLOMBIA S.A. Services Telef坦nica Telecom Analyst baseline September de 2009- January 2010 Responsible for the analysis and multi baseline support, broadband and satellite television Telefonica Telecom nationwide support contractors companies. Led the installation and management tools for online diagnosis incident to residential customers. Participate in management processes priority incidents Premium customers. OUTSOURCING BPO & CONTAC CENTER, services Telefonica Telecom Tower broadband test May de 2008 September 2009 Responsible for managing the support area Callcenter Level two for Telefonica Telecom, supporting support processes Switched Internet service, Broadband and Satellite Television, also supporting support processes contractors .
  • 4. Led the process of improving escalations and support contractor companies LANGUAGES English intermediate level y French basic level. APPLIED STUDIES Postgraduate PMI Project Management, July 2016 Course PMP, Intelligent Training, September 2015 ITIL 2011 Fundamentals, APMG Internacional, May 2015 Systems engineer Universidad Distrital Francisco Jos辿 De Caldas, 2003 2014 Course Introduction Business Intelligence with SAP, La Salle Campus Barcelona (Universitat Ramon Llull). Mayo-2014 Lead like an Entrepreneur, Babson Global INC, Mayo- 2014 Evaluation of Strategic Decisions, By Patricio Del Sol, Ph.D. Stanford, Professor at the Pontifical Catholic University of Chile, May 2014 Controls and security, National Learning Service (SENA), 2014 Process Management Information Technology - National Service (SENA). 2012 Networking and Security - National Learning Service (SENA). 2012 Certification Oracle Enterprise Linux: Fundamentals Linux, Oracle University (2011) R&M Freenet Certified Designer,) Reichle & De-Massari AG, Octubre 2011 Linux Fundamentals, Oracle University, Bogot叩, Junio 2011 PERSONAL REFERENCES WITH REQUEST