CV_Atef_Aziz
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Atef Youssef Aziz is an Egyptian national seeking a position as an IT professional with experience in web development, Microsoft Dynamics CRM, and project management. He has over 10 years of experience customizing and implementing CRM systems for various clients. His most recent role was as a Senior CRM Consultant where he led projects to customize Dynamics CRM to automate business processes and integrate with other systems like Oracle and Project Server.
CV_Atef_Aziz
- 1. Atef Youssef Aziz Mobile: (012)86820401 Nationality: Egyptian Date of birth: Nov 12, 1985 Military service: Finished Email: atef.web.developer@gmail.com Objective Seeking a position in a reputable organization with challengingworkingenvironment, competitive career opportunities whereby my educational,experience & interpersonal skillscan beused and emphasized. I believe I can best utilizeand enhance my qualificationsand my experience in IT in addition to my communication skillsto be an added valueto your organization. Work Experience July 2014 till now IntercomEnterprises MS Dynamics CRM/ Applications Senior Consultant Projects • Presales,SalesandOrderManagement(MSCRM): CustomizeCRMtoautomatecompany operation • Costsheet(MSCRM(WebandOutlookforofflinesupport),WebDevelopment,andProject Server): isa fullyintegrated framework forquotationsizingused by thesolution salesandsales.The outputof this operationisan automated official technical and financial proposal. • SalesandSolutionSalesTargetManagementModule: thismoduleincludes creatingprocedures to calculatetheSalesand Solution SalesTeam,Managersand Directorstarget,Pipeline,Commitments, and Achievements. • Implementation ofCRM2015 forwww.Gtechs.me • Responsible for Change ManagementProcess(ChangeManager Role) asa partof theITIL implementationin ourorganization. Job Responsibilities • ProjectPlanning,monitoringand task assignmentfor teammembers. • Build theteamprojectserver to maintain alltasksand teammember sourcecode. • Understand functional requirements. • Deploy,Customize(FormCustomization, Workflows,Plug-ins ...etc.) and extend CRMto meetclient’s requirements. • Design andintegratebusinessprocessesanddatabetween CRMand other applications like(Project Server) and ProjectServer 2010. • Web Development(Design,Implement,UnitTestand Deploy) • Reports design (MS SSRS). • Manageend user training. Nov 2011 – June 2014 Palm Hills Developments MS Dynamics CRMSenior Consultant Projects • PHD(PalmhillsDevelopments)CRMV2.0: RebuildSales Cycleandintegratesystemwith Oracle • BouncedChecksManagementModule • CRMReportingDashboards
- 2. • DatauploadTool • PHDCustomerCare/RequestSystem(IncidentManagement) Job Responsibilities • Understand clientfunctional requirements. • Understand thefunctional capabilitiesandlimitationsforoutof thebox functionality aswell ascustom development. • Lead the systemsupportteamfor dailysupport. • Deploy,Customize(FormCustomization, Workflows,Plug-ins ...etc.) and extend CRMto meetclient’s requirements. • Architect,Designbusinessprocesses and integratedata between CRM and other systems likeOracle • Analyses hugeamountof datain order to developreports. • Web Development(Design, Implement,UnitTestand Deploy) • ProjectPlanning,monitoringand task assignmentfor teammembers. • Build theteamprojectserver to maintain alltasksand teammember sourcecodeand build process. Oct 2008 – Oct2011 Technology Egypt SAECompany Senior Applications Developer Projects • EnetDesk:isaCaseManagementSystemthatintegrates with MS CRM • Flexiprint PMCS: isafully automated workflow based Production Management and Control system for the make-to-order industries with particularfocus on flexibleprinting,packagingand label printingindustry.Offers uniqueindustry standard end-to-end business lifecyclebased on secure workflow functionality with complete secure matrix functionality and advanced reporting and BI engine. Easy to use web based functionality,designed to minimize operational errors with enter once technology and complete electronic and/or paper based workflow approval cycles. Job Responsibilities • Investigation and implementation of new software design and development methodologies, Solution design team member and Responsiblefor product releasemanagement. • Data Analyses and report design Mar 2007 – Sep2008 Technology Leaders Company Application Developer Projects • Catholic Center for Cinema management Systems Job Responsibilities • Partof development team responsiblefor design and execution of IT projects. Tools and IDEs • MS Dynamics CRM 4.0/2011/2015 • MicrosoftOfficeSharePoint2010 • MicrosoftProjectServer 2010 (PSI) • VS 2005,2008,2010 and 2012 (C#, Web Development) • Source Control 2005,TFS 2010,2012
- 3. • MS SQL Server 2005,2008,2012 And FileMaker Pro • MS SQL Server Reporting Services 2005 and 2008 • Web Design (CSS, HTML 5.0, Photoshop). • LINQ, WCF and XML Web Services • JavaScript,JSON, Ajax and JQuery Other  ITIL Foundation (Change Management) Education 2002-2006 Faculty of Computer and Information Science, Department of Information Systems, AssiutUniversity (78.1%). Feb 2016 ITIL Foundation Certificatein IT Service Management Languages • Arabic – Native Language. • English – Fluent (written and spoken). Training • Application Lifecycle Management (ALM) Using Microsoft Tools (VS 2012, TFS 2012) Workshop, December 2012 Microsoft Building, Smart Village. • Advanced CRM Health Check and Maintenance, Microsoft, Egypt Jan 2014. • ITIL Foundation Course, SECC References will be furnished upon request.