This document is a resume for Gaurav Derashri summarizing his professional experience and qualifications. He has over 1 year of experience in e-commerce operations and account management at Paytm.com. Some of his responsibilities included coordinating with couriers, managing shipments, handling customer issues, and data analysis. He is seeking opportunities to utilize his academic knowledge in international trade and business. He has a B.Tech in Electronics and Communication and professional qualifications in PHP.
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CV_Gaurav derashri
1. Gaurav Derashri
Mobile: 91-8826220038
E-Mail: gouravs234@gmail.com
OBJECTIVE
Seeking an opportunities in the current business scenario. Where I can utilize my academic knowledge with my
interpersonal skills and gain practical exposure of the National and International Trade and Business.
CAREER PRECIS
Having 1 year of Total experience in Ecommerce.
Well versed with MS Office and other Internet Application.
CAREER SCAN
July 2015 May 2016, worked with Paytm.com as a Senior Associate - Operations.
Major Responsibilities:
Coordinating with Courier-partners regarding delivery of shipments to customer within our timelines.
Meetings and sessions with Couriers-partners to plan strategize and execute to make the process
smoothening.
Managing high ageing shipments and recovering amount of lost shipments from courier-partners.
Emphasizing Courier-partners for urgent delivery of the shipments in order to reduce
customer/Merchants escalation.
Monitoring on ageing of the shipments assigned to various couriers and work accordingly to clear the
back logs.
Handling merchants of PNP and other team regarding the issues like Return damage, lost, Mixed, Miss
routed cases.
Handling customer escalations cases, where customer received partial or damaged shipment
Data analysis on reports of Pickups and SEED to find out the defaulters and to fill the gap for future
perspective.
Coordinating with merchants about various deals and keeping them active.
May 2016 Present, working with Paytm.com as a Key Account Manager.
Major Responsibilities:
Tracking the orders, returns, catalogues, generating the various reports on regular basis.
Increasing the seller sales volume by adding relevant assortment or POG, updating their inventory and
competitive pricing.
Encouraging the sellers in promotional activities to get maximum orders and increasing their rating.
Involve in Data mining through various sites, sending promotional mails, and doing various social
media promotion to get the maximum seller on- board on Paytm.com.
Generating Reports/MIS on regular basis.
Meetings with Sellers to plan strategize and execute to Increasing sales.
Key Achievements:
200% targets achieved from the 1st month of joining in new team.
Received Star of the Month award.
Increased revenue or sales for the company.
2. SUMMER INTERNSHIP
Organization : Nuclear power Corporation of India limited.
Description
Nuclear Power Corporation of India Limited is a premier public sector enterprise, under the Department of
Atomic Energy, Government of India having comprehensive capability in all facets of Nuclear Technology
namely, Site Selection, Design, Construction, Commissioning, Operation, Maintenance, Renovation,
Modernization & Up-gradation, Plant Life Extension, Waste Management and Decommissioning of Nuclear
Reactors in India under one roof.
Dissertation Report: Successfully prepared a summer internship report on Industrial Electronics
PROJECTS
Title : Wireless Based Tsunami and Earthquake Warning System
Scope :
Earthquakes and tsunamis strike without warning. The resulting damage can be minimized and lives can be
saved if the people living in the earth quake-prone area are already prepared to survive the strike. This
requires a warning before the strong ground motion from the earthquake arrives. Such a warning system is
possible because the energy wave released at the epicentre travels slower (at 3.5 to 8km/s) than light, which is
the principle behind developing this application.
SEMINAR/CONFERENCE ATTENDED
Participated in International Workshop on Recent Advancements in Control Systems Engineering
(IWRACSE-2013).
Participated in a National Conference on Recent Advancements and Trends in Communication System
(RATCS-2014).
Participated in a National Seminar on Carbon Emission Versus Go Green is there a Midway! By (AICTE),
New Delhi.
Attended One Day Workshop on INDUSTRIAL AUTOMATION.
PROFESSIONAL QUALIFICATION
Core PHP Certification from NIIT Jaipur.
SCHOLASTICS
B tech (Electronics & Communication)
Rajasthan Institute of Engineering and Technology (Rajasthan technical University).
2015
12th
Tilak Public School (R.B.S.E Board)
2011
10th
Government school (R.B.S.E Board)
2008
3. AWARD & CERTIFICATION
Got 1st
Position in Fashion Show in National Level Fest CARNIVAL X1V (spring of New Life).
Got 2nd
Position in TABLE TENNIS(s) in E-sports XV National Level Inter College Sports Meet.
Co-team member of Student Activity Centre (SAC), RIET Students Representative body.
Coordinator (Head) in Esports XV-2015 & Carnival XV National Level Inter College Sports & Fest Meet.
PERSONAL DOSSIER
Date of Birth : 07 October, 1992.
Present Address : 123 Mangal apartments, Vashundra Enclave, New Delhi-110096.
Permanent Address : Main market Bhainsroadgarh, Rawatbhata rajasthan-323304.
Resident Contact : 09462732568, 8826220038.