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CYNDRIKA S. BROWN
P.O. Box 104
Tennille, GA 31089
478-357-0363
cyndrikab@gmail.com
OBJECTIVE
To obtain a Managerial position in Sales wherein training, experience and skills can be
efficiently utilized to increase the sales volume and profitability of the company
EXPERIENCE
Assistant Store Manager Nov 2015-Present
AT&T MOBILITY, Dublin, Ga
 Execute store initiatives related to sales, service, and customer experience
 Managing and training hardworking, results-oriented sales force. Helping with severalmanagement functions
to support sales functions
 Create a work environment where motivated people can excel
 Monitor the sales floor regularly, talking to staff and customers, and identifying and resolving urgent issues
 Coach personnelon opportunities with key sales and reputation metrics, recognize teams on positive
performance against key sales and reputation
 Resolve or escalate appropriately any billing or service issues
 Develop employees for growth and promotion
 Inventory Management and Reconciling
 Identify potentialcustomers in the market for Business sales
 Completion of the Development Program course work for the Retail Sales and
Distribution organization in 2016
Retail Sales Consultant July 2014- Nov 2015
AT&T MOBILITY, Milledgeville, Ga
 Develop new personaland business accounts
 Service existing accounts
 Maintain strong knowledge of all products, accessories, pricing plans, promotions and service features.
 Maintain knowledge of competitive offers and provide critical market feedbackto the Store Manager
regarding local competition and product/service needs.
 Provide efficient, courteous customer service and assist in all aspects of product offerings and services.
 Ensure an extraordinary customer experience.
 The first in my area to Earn the Business Expert Badge
 Promoted to Assistant Store Manager in first year of employment
Senior Sales Representative June 2011-July 2014
Cellular Sales/Verizon Wireless Sandersville, Ga
 Developed and serviced new personaland business accounts
 Monitored the competition
 Resolve customer complaints
 Maintained professionaland technological knowledge of cutting edge technology
 Coordinate, schedule, and participate in community events
Core Qualifications :
 Excellent salesmanship and ability to close a deal
 In-depth knowledge of AT&T products and services and their benefits
 Knowledge of competitors products and services and how they compare
 Creativity in sales and marketing strategies
 Exceptionalcomputer skills needed for design and data entry
 Great communication skills both written and verbal with customers coworkers and superiors
 Professionaldemeanor and appearance maintained at all times
 Business Trained
 Apple Product trained through the Apple Masters Program with AT&T
Cyndrika's Updated Resume

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Cyndrika's Updated Resume

  • 1. CYNDRIKA S. BROWN P.O. Box 104 Tennille, GA 31089 478-357-0363 cyndrikab@gmail.com OBJECTIVE To obtain a Managerial position in Sales wherein training, experience and skills can be efficiently utilized to increase the sales volume and profitability of the company EXPERIENCE Assistant Store Manager Nov 2015-Present AT&T MOBILITY, Dublin, Ga Execute store initiatives related to sales, service, and customer experience Managing and training hardworking, results-oriented sales force. Helping with severalmanagement functions to support sales functions Create a work environment where motivated people can excel Monitor the sales floor regularly, talking to staff and customers, and identifying and resolving urgent issues Coach personnelon opportunities with key sales and reputation metrics, recognize teams on positive performance against key sales and reputation Resolve or escalate appropriately any billing or service issues Develop employees for growth and promotion Inventory Management and Reconciling Identify potentialcustomers in the market for Business sales Completion of the Development Program course work for the Retail Sales and Distribution organization in 2016 Retail Sales Consultant July 2014- Nov 2015 AT&T MOBILITY, Milledgeville, Ga Develop new personaland business accounts Service existing accounts Maintain strong knowledge of all products, accessories, pricing plans, promotions and service features. Maintain knowledge of competitive offers and provide critical market feedbackto the Store Manager regarding local competition and product/service needs. Provide efficient, courteous customer service and assist in all aspects of product offerings and services. Ensure an extraordinary customer experience. The first in my area to Earn the Business Expert Badge Promoted to Assistant Store Manager in first year of employment Senior Sales Representative June 2011-July 2014 Cellular Sales/Verizon Wireless Sandersville, Ga Developed and serviced new personaland business accounts Monitored the competition Resolve customer complaints Maintained professionaland technological knowledge of cutting edge technology Coordinate, schedule, and participate in community events Core Qualifications : Excellent salesmanship and ability to close a deal In-depth knowledge of AT&T products and services and their benefits Knowledge of competitors products and services and how they compare Creativity in sales and marketing strategies Exceptionalcomputer skills needed for design and data entry Great communication skills both written and verbal with customers coworkers and superiors Professionaldemeanor and appearance maintained at all times Business Trained Apple Product trained through the Apple Masters Program with AT&T