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January 2015
Summary of recommendations
Department of Financial Services | Knowledge Partner: McKinsey & Company | 1
Annexure A
Synthesis of discussions  Commitment from PSU banks
1 Differentiate strategic focus
 Re-orient portfolios for small PSU banks to differentiate, focus on specific niches to build
capabilities and to optimise capital
2 Build people capabilities
 Invest in capability building and culture change
 Introduce effective performance management systems and incentives
3 Technology enabled transformation
 Digitise top 30 processes
 Deepen mobile banking penetration
 Big data and analytics
4 Strengthen risk management
 Establish rule based underwriting for retail and SME, create early warning signals and
multi-channel collections architecture
 Move towards risk based pricing (RAROC)
 Create/strengthen credit bureau (rural, SME, corporate)
5 Introduce and strengthen partners/non-bank channels
 Provide infrastructure support (AEPS and Rupay enablement) and better manage BCs
 Explore new partnerships to reach the financially excluded
Department of Financial Services | Knowledge Partner: McKinsey & Company | 2
Annexure B
Synthesis of discussions  7 point reform agenda for the
Government
 Move from state owned to state linked
 Adopt Nayak committee report: Establish Bank Board Bureau comprising professionals and
eminent bankers to appoint and empower individual bank boards
 Set-up Bank Investment Company; transfer government investment in banks to BIC; overtime
reduce government ownership to <51%
 Fully empower banks on HR decisions  recruitment, consequence management and
compensation
 Create an environment to protect right decisions and minimize interference: Minimize
CVC/CAG/CBI/RTI related issues
 Strengthen and ensure implementation of legal framework - DRT/SARFASEI/willful defaulters
 Strengthen and simplify processes for credit insurance (e.g., CGTMSE, housing)
 Eliminate market distortions: debt waivers, interest rate caps (agri loans <Rs 3 lakh)
 Enabling infrastructure for Digital Banking under Digital India
1
2
3
4
5
7
6
Department of Financial Services | Knowledge Partner: McKinsey & Company | 3
Move from State owned to State Linked
Create Bank Bureau
Bank Bureau to support creation of independent high
performing boards which drive
- Differentiated strategy
- Capital raising
- M&A strategy
- HR strategy
Over time transition into Bank Investment Company
B
C
A

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  • 1. January 2015 Summary of recommendations
  • 2. Department of Financial Services | Knowledge Partner: McKinsey & Company | 1 Annexure A Synthesis of discussions Commitment from PSU banks 1 Differentiate strategic focus Re-orient portfolios for small PSU banks to differentiate, focus on specific niches to build capabilities and to optimise capital 2 Build people capabilities Invest in capability building and culture change Introduce effective performance management systems and incentives 3 Technology enabled transformation Digitise top 30 processes Deepen mobile banking penetration Big data and analytics 4 Strengthen risk management Establish rule based underwriting for retail and SME, create early warning signals and multi-channel collections architecture Move towards risk based pricing (RAROC) Create/strengthen credit bureau (rural, SME, corporate) 5 Introduce and strengthen partners/non-bank channels Provide infrastructure support (AEPS and Rupay enablement) and better manage BCs Explore new partnerships to reach the financially excluded
  • 3. Department of Financial Services | Knowledge Partner: McKinsey & Company | 2 Annexure B Synthesis of discussions 7 point reform agenda for the Government Move from state owned to state linked Adopt Nayak committee report: Establish Bank Board Bureau comprising professionals and eminent bankers to appoint and empower individual bank boards Set-up Bank Investment Company; transfer government investment in banks to BIC; overtime reduce government ownership to <51% Fully empower banks on HR decisions recruitment, consequence management and compensation Create an environment to protect right decisions and minimize interference: Minimize CVC/CAG/CBI/RTI related issues Strengthen and ensure implementation of legal framework - DRT/SARFASEI/willful defaulters Strengthen and simplify processes for credit insurance (e.g., CGTMSE, housing) Eliminate market distortions: debt waivers, interest rate caps (agri loans <Rs 3 lakh) Enabling infrastructure for Digital Banking under Digital India 1 2 3 4 5 7 6
  • 4. Department of Financial Services | Knowledge Partner: McKinsey & Company | 3 Move from State owned to State Linked Create Bank Bureau Bank Bureau to support creation of independent high performing boards which drive - Differentiated strategy - Capital raising - M&A strategy - HR strategy Over time transition into Bank Investment Company B C A