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Dabbawalla ppt

phaneendra u
phaneendra u

The Dabbawalla system is a tiffin delivery service started in 1890 in Mumbai that delivers over 200,000 home-cooked meals per day using a network of over 5,000 dabbawallas. They achieve an extremely low error rate of 1 in 16 million transactions despite having no technological systems and covering 75 km across the city. Each dabbawalla is part-owner of the cooperative and earns Rs. 5,000-6,000 per month for collecting meals from homes, delivering them to offices within 3 hours, and returning the empty boxes - all without any communication systems between workers. The efficient system has earned it recognition in the Guinness Book of World Records.

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Phaneendra Mba (retail management)
Dabbawalla means a person who carries box dabba means a box walla means a person
History : Started in 1890 Starting customers : Britishers Total coverage : 75 kms Employee strength : 5000 Number of boxes : 2,00,000 i.e. Tiffin boxes 4,00,000 boxes a day Time taken : 3hrs
They dont have any communication between the dabbawallas They use a trolley like cart to distribute the lunch boxes which is Called as pallet
Error rate : 1 in 16 million transactions Sax sigma performance(99.9999999) Technological backup : nil Cost of service : Rs.300/month($6.00/month) It does not varies from weight height & distance Each dabbawalla is a share holder in this Dabbawallas earnings : Rs.5,000-Rs.6000
Dabbawalla ppt
V沿 : VILE PARLE (SUBURB IN MUMBAI) 2EX12 : CODE FOR DABBAWALLAS AT DESTINATION EX : EXPRESS TOWERS 12 : 12th floor A : CODE FOR THE DABBAWALLAS AT RESIDENTIAL STATION
Executive committee (5 members) 20-25 team leaders Individual dabbawalla workload Collect from house -35 Tiffin boxes Delivery at offices -35 Tiffin boxes Return empty boxes to home -35boxes
Named in Guinness book of world record World record in best time management
Phaneendra Mba(retail management)

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Dabbawalla ppt

  • 2. Dabbawalla means a person who carries box dabba means a box walla means a person
  • 3. History : Started in 1890 Starting customers : Britishers Total coverage : 75 kms Employee strength : 5000 Number of boxes : 2,00,000 i.e. Tiffin boxes 4,00,000 boxes a day Time taken : 3hrs
  • 4. They dont have any communication between the dabbawallas They use a trolley like cart to distribute the lunch boxes which is Called as pallet
  • 5. Error rate : 1 in 16 million transactions Sax sigma performance(99.9999999) Technological backup : nil Cost of service : Rs.300/month($6.00/month) It does not varies from weight height & distance Each dabbawalla is a share holder in this Dabbawallas earnings : Rs.5,000-Rs.6000
  • 7. V沿 : VILE PARLE (SUBURB IN MUMBAI) 2EX12 : CODE FOR DABBAWALLAS AT DESTINATION EX : EXPRESS TOWERS 12 : 12th floor A : CODE FOR THE DABBAWALLAS AT RESIDENTIAL STATION
  • 8. Executive committee (5 members) 20-25 team leaders Individual dabbawalla workload Collect from house -35 Tiffin boxes Delivery at offices -35 Tiffin boxes Return empty boxes to home -35boxes
  • 9. Named in Guinness book of world record World record in best time management