Dan O'Callahan Resume
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Daniel T. O'Callahan is an experienced IT management director with expertise in transforming technology operations and improving business performance, particularly in customer service and technology integration. He has a strong background in managing IT infrastructure, project management, and business intelligence, having held various roles in his career, including director of IT at Automotive Resources International. His professional development includes participation in cloud computing forums and a focus on customer retention through innovative technological solutions.
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ValleySoft is an IT consulting and services company based in India that provides software development and IT support services globally. It has a state-of-the-art offshore development center in India and has experience in various industries including healthcare, networking, and manufacturing. ValleySoft prides itself on its dedicated project management, adaptive client engagement models, and focus on emerging technologies to provide cost-effective solutions to clients.The Value Of Business Information March 2010
The Value Of Business Information March 2010GarySmith2000
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This document summarizes an agenda for a business solutions event. It includes an introduction to Nexus Overview, presentations on the value of business information and exit planning strategies, a demonstration of the MiCore Portal information management system, and lunch. The document also provides overviews of Nexus' network integration, software development, and customer case study services.JophyPJose_Resume
JophyPJose_ResumeJophy Jose
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Jophy P Jose is an experienced professional seeking a career enriching role in presales, technical analysis, solution design, or customer support. He has over 10 years of experience in pre-sales roles at IBM, helping win multi-million dollar deals. He is skilled in servers, networking, storage, and software like SAP, Oracle, and Siebel. Previously he provided technical support at HP and implemented a dealer management system at TVS Motor Company. He has various technical certifications and was recognized for his performance, teamwork, and business contributions.Ad
Dan O'Callahan Resume
- 1. Daniel T. OCallahan 4 Madison Ct. Marlton, NJ 08053 856-313-9758 Dan@DOC-IT-is.me www.linkedin.com/in/danocallahan Aligning Technology to Support Business 1 of 2 IT Management - Director Executive leader experienced at transforming technology operations, improving business performance and facilitating revenue growth by architecting and implementing cost-effective, robust and flexible systems and infrastructure. Expert in developing customer facing systems to support strategic business goals that provide profitable growth and customer retention. Highly skilled in building and directing a tight-knit, cohesive team supporting: Customer Service Sales Support Project Management Systems Development Business Intelligence Analytics Databases Network & Security Telecommunications Call Center Support Data-Center Operations Business Continuity Sold and supported complex Business to Business (B2B) data integrations utilizing team selling approach as a Subject Matter Expert (SME). Keynote speaker at Fleet Industry conferences on the utilization of technology to reduce Total Cost of Operations (TCO) in fleets. Supported and utilized Customer Relationship Management (CRM) system to ensure closed loop service to meet clients expectations. Dan enjoys and excels at providing exceptional customer service. He has been instrumental in developing the Insights system and has worked closely with the sales force, system users and customers to insure the system is continually enhanced to meet the growing and complex needs of our users. It has helped with our client retention initiatives and has served to keep ARI in the forefront of technology. Bill Kwelty Sr. VP & CQO, ARI (Former Sr. VP & CIO, ARI) I have worked with Dan for over 20 years. He is very adept at understanding client needs and translating his technical knowledge and skills into solutions that meet and often exceed expectations. He communicates effectively and simplifies the complexity that often surrounds technology. Dans ability to customize cutting edge solutions that meet the customers needs has been instrumental in signing new business and enhancing existing relationships. Tom Donato President, CEO Onsite Sterilization, LLC (Former Sr. Vice President Sales & Marketing, ARI) TECHNICAL & SPECIALIZED EXPERIENCE Strategic Roadmap Planning Staff Management & Development IT Infrastructure Management Project Management Systems Development Business Intelligence & Analytics SAP BusinessObjects Microsoft Office Suite Oracle Database, Oracle RAC, Oracle VM, SQL Microsoft Team Foundation Server (TFS) - ASP Cloud Computing Object Oriented Programming Technology Sales Support Vendor Relations Management SLAs and Contract Negotiations PROFESSIONAL EXPERIENCE Independent Consulting 07/2010 - present IT Consultant Provide IT services to businesses performing system evaluations and recommendations, application development, web development, IT infrastructure, cloud computing, and research. Automotive Resources International (ARI), Mt. Laurel, NJ 04/1990 - 07/2010 Director, IT - Progressively promoted from Technical Support Analyst to Technical Advisor, Assistant Manager Customer Information Services (CIS), Manager CIS, Department Head CIS/IT, Director CIS/IT, and Director of IT.
- 2. Daniel T. O'Callahan 856-313-9758 Dan@DOC-IT-is.me 2 of 2 Automotive Resources International (ARI), Mt. Laurel, NJ (continued) Directed the successful migration of the IT Infrastructure and Data Center to a new Headquarters Managed a $2.5 million IT budget for the move Utilized Sonet Ring Networking, MPLS, & EPL Implemented Aruba Wireless, Avaya, Cisco, Dell, EMC, & HP Solutions Virtualized over 60% of the server farm Outfitted 17 conference rooms with state of the art scheduling & presentation technology Reduced Communications cost by $120k annually while increasing throughput & redundancy Championed the implementation of Oracle Databases 10g RAC and Oracle VM test environment Increased system availability & scalability to support growing processing requirements Reduced licensing for development & QA database environments Directed the technology team on the opening of a 170 seat Call Center in Grapevine, TX Utilized EPL and MPLS networks to support the merging of Avaya Switches between locations Outfitted Call Center with networking equipment and PCs to support the call center operations Created & Directed Customer Technology Advisory Meetings (CTAM) This user group helped guide the design of our new customer facing systems Managed the conceptual design, prototyping, and scoping of our e-commerce system Recommended & Implemented SAP BusinessObjects as our enterprise BI System This enabled us to better deliver reporting capabilities to remote users via web browser Integrated SAP BusinessObjects using SDK in to our systems Provided Key Sales Support for Pre & Post Sales for US & Canadian Sales forces Designed custom system integrations for ERP, HR, and Accounting systems Created solutions to help customers reduce Fleet TCO Technical Advisor for our first internet web site Utilized Oracle database that we built in our first mainframe migration from below Technical Advisor for the implementation our first Oracle database This is the foundation for all systems to present day PROFESSIONAL DEVELOPMENT Cloud Conferences & Technology Forums Lean Six Sigma 6 Executive Coaching Right Management 360 Review Management by Objectives Management by Strengths Various leadership seminars and classes Numerous technical seminars and conferences AFFILIATIONS/ASSOCIATIONS/MEMBERSHIPS The Cloud Computing Consortium (C3) Cloud Computing (CloudCor) Philly SaaS (Software as a Service) / Cloud Philly Force Philly Technology Meetup CIO Forum Group Forrester Gartner Gartner Business Intelligence Group Juvenile Diabetes Research Foundation (JDRF) EDUCATION Drexel University Evening College Computer Science (working towards BS Degree) Pennco Tech - 1979 Associates, Electronic Engineering