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Danette O'Hara
- 1. Danette O¨Hara Personal Statement A hard-working, self-motivated, self-starter, I am keen to develop my skills further. I work well on my own taking the initiative when leading on a project. I also work well as part of a team and am seen as a valuable team player with a strong empathising and negotiation skills, offering support to my colleagues whilst remaining centred to the task. Highly conscientious, responsible, dutiful and persevering, with high levels of self-control, natural perfectionism and resilience, I always complete my work to a high standard and to deadline. Extremely organised, methodical and procedural in nature, I am able to understand and develop processes for others to follow. I am creative and intuitive, often in unconventional and forward thinking ways, seeing beyond the obvious, which lends itself well to managing change. This teamed with my natural diplomacy, ability to stay calm in a crisis and joy of problem solving makes me ideal in project management. My wide variety of customer-focused experiences both paid and voluntary, have helped strengthen my interpersonal and communication skills to a very high standard. Key Skills - Employee Engagement - Training and Development - Employee Relations - Critical Thinking - Absence Management - Strategic Development - Process Development - Change Management - Data Analysis - Auditing - Report Writing - Training Compliance Work Experience Learning and Development Coordinator UK C Royal HaskoningDHV (May 2016 C Present) Global project management engineering consultancy organisation ? Sourcing and booking training ? Collating training requests ? Overseeing / collating budget information ? Maintaining the L&D database ? Coordination of the graduate programme ? Processing invoices Temp HR Officer C Anne Corder Recruitment (August 2015 C April 2016) Main post - Working with a housing association as part of their HR team. ? Detailed reports of the HR function ? Data integrity and accurate record keeping ? Ongoing auditing of HR data ? Absence management ? Liaise with external consultants and training providers ? Recruitment ? Flexible and analytical approach to reviewing business requirements and adapting my practice to new situations ? Basic administration ? IT: Basic Office Suite and Carval HR Officer - The Good Care Group (August 2011 C December 2014) The Good Care Group are one of the largest live in care providers in the UK. They started in 2010 and grew significantly during my time working there, from 150 employees to over 450 by the time I departed. ? Created and developed an HR function ? Developed and implemented fully operational HR and Training systems ? Adding workflow to processes with internal CRM systems. ? Detailed reports of the HR function ? Data integrity and accurate record keeping ? Managed a small team - setting clear objectives and coaching ? Liaised with external consultants and training providers ? Flexible and analytical approach to reviewing business requirements and adapting my practice to new situations
- 2. ? Ongoing auditing of HR data ? Strategic development and action planning ? Wrote and presented training ? Basic administration ? IT: Basic Office Suite, Salesforce, Webroster and Various external sites (e.g. Skills for Care) Business Office Coordinator C Sunrise Senior Living (August 2010 C August 2011) Deputy Office Manager C YWCA Central Club (February 2010 C August 2010) Events and Marketing Assistant C YWCA Central Club (March 2009 C August 2010) Administrator/Evening Duty Manager C YWCA Central Club (November 2005 C March 2009) Voluntary Experience Trustee C Barrier Breakers Foundation (May 2016 C Present) An organisation dedicated to inspiring soft skill development and creating positive change, especially with disadvantaged and marginalised individuals. - Attend meetings - Offer advice and guidance - Help facilitate workshops - Being and advocate for the charity - Research Reports Volunteer C Peterborough in Transition (March2016 C Present) Trying to create a more sustainable Peterborough, part of the Transition Towns Network. - Organising meetings - Attending events - Community engagement - Offering information and advice - Campaigning for a more sustainable Peterborough - Raising awareness Voluntary Teacher C Greeniversity (March 2015 C Present) Greeniversity is a green skills sharing initiative. I have taught knitting, crochet and origami. Intern C Peterborough Environment City Trust (March 2015 C June 2015) Peterborough Environment City Trust are an independent environment charity, working with schools, business and the public to create a greener, cleaner, healthier Peterborough. ? Completed a needs assessment for a funding bid ? Used research and report writing skills ? Created informational leaflets ? Completed consultations with the public, organisations and agency bodies. ? Addition tasks o Social media marketing o Press releases o Proof reading ? IT: Basic Office Suite and eTapestry Education Birkbeck, University of London C September 2012 to October 2014 MSc Occupational Psychology Pass University of Greenwich C September 2002 to June 2005 BSc Psychology 2ii Other Qualifications A Levels (2 Ds) and AS Levels (3 C-Ds) (2002) Introduction/Intermediate/Advanced Access (Nov 2007)
- 3. NVQ 2 Customer Service (Nov 2007) Test User: Occupational, Ability and Occupational, Personality (Neo Personality Inventory) (April 2015) About Me I am very keen on sustainable living and have been growing my own food for a number of years; at points being self- sufficient for the majority of my food through the summer months. I am a member of a craft group, I hope to develop my abilities further so I can one day make a good proportion of my own clothes. I am a keen photographer and I love going to exhibitions and art galleries. I love to read on a wide variety of topic, both fiction and fact, which is testament to my enjoyment for a rich mental life. In 2011, my passion for sustainable living led me to start a business with a friend; an online shop selling natural, local, organic, animal friendly, fairtrade items. References Selina West C Office Manager - Peterborough Environment City Trust selina.west@pect.org.uk C 01733 568 408 Dominique Kent C Director or Operations C The Good Care Group dominique.kent@thegoodcaregroup.com C 0203 728 7575