Danielle-Bruner
- 1. Danielle Bruner Material Handler/ Customer Service Master Atlanta, GA Daniellebruner95@yahoo.com - (606)767-1014 Willing to relocate to: Atlanta, GA - Dalton, GA Authorized to work in the US for any employer WORK EXPERIENCE Material Handler/Forklift Operator Norbert Dentressangle - Corbin, KY - March 2015 to Present Responsibilities *Performs basic pick, pack and check functions in ensure customer order accuracy prior to shipment, as directed in both the controlled and non-controlled substance areas of the distribution center. *Consistently utilizes Radio Frequency (RF) scanning devices, desktop or laptop computers to complete basic pick, pack, check and put away tasks. *As assigned, supports good receipt verification and put away functions. Applies the proper labeling in preparation for put away of goods. *Perform cycle counts and/or daily inventories in specific areas, as instructed. *Communicates the completion of tasks to the respective supervisor preparing for reassignment. *Maintains a consistent high level of accuracy when performing job functions. *Performs basic pick, pack and check functions in ensure customer order accuracy prior to shipment, as directed in both the controlled and non-controlled substance areas of the distribution center. *Consistently utilizes Radio Frequency (RF) scanning devices, desktop or laptop computers to complete basic pick, pack, check and put away tasks. *As assigned, supports good receipt verification and put away functions. Applies the proper labeling in preparation for put away of goods. *Perform cycle counts and/or daily inventories in specific areas, as instructed. *Communicates the completion of tasks to the respective supervisor preparing for reassignment. *Maintains a consistent high level of accuracy when performing job functions. *Maintains appropriate DEA clearance, in order to work in controlled substances area.
- 2. *Performs related duties as assigned.Maintains appropriate DEA clearance, in order to work in controlled substances area. *Performs related duties as assigned. Caregiver/Companion Family - London, KY - October 2014 to April 2015 Packer Apache Mills - Calhoun, GA - August 2014 to October 2014 Responsibilities *Stack and pile finished goods into containers. *Prepare goods for shipment. *Pack them following a specific set of instructions. *Clean and prepare containers for packing. *Check to ensure containers are damage free. *Verify if items pulled out of package are correct. *Maintain database of packages. *Fill out forms and papers to record measurement, weight, and product count. *Keep track of inventory. *Remove completed or defective products or materials, placing them on moving equipment such as conveyors or in specified areas such as loading docks. *Seal and label each container. *Move completed packages for loading. *Load or stuff different products or merchandise. *Count items. *Review packing lists. *Mark and label containers. *Seal containers with glue and fasteners. *Tag containers with marking tools. Direct Sales Representative
- 3. Comcast - Chattanooga, TN - February 2014 to July 2014 Responsibilities *Client acquisition *Account management *Marketing new and current products to potential clients *Customer care and retention Skills Used *Salesforce proficient *Data entry *Phone etiquette *Sales process *Customer semaster expert *Microsoft program mastery, including Word, Excel, and outlook PILOT FLYING J - Resaca, GA - June 2013 to December 2013 Responsibilities *Greet customers and ascertain what each customer wants or needs. *Greet guests and seat them at tables or in waiting areas. *Answer telephone calls and respond to inquiries or transfer calls. *Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices. *Answer questions regarding the store and its merchandise. *Operate cash registers to accept payments for food and beverages. *Describe merchandise and explain use, operation, and care of merchandise to customers. *Describe merchandise and explain use, operation, and care of merchandise to customers. *Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
- 4. *Compute sales prices, total purchases and receive and process cash or credit payment. *Prepare sales slips or sales contracts. *Maintain records related to sales. *Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. *Refer unresolved customer grievances to designated departments for further investigation. *Demonstrate use or operation of merchandise. *Prepare merchandise for purchase or rental. *Exchange merchandise for customers and accept returns. *Clean shelves, counters, and tables. *Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits. *Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. *Check to ensure that appropriate changes were made to resolve customers' problems. *Solicit sales of new or additional services or products. *Recommend improvements in products, packaging, shipping, service, or billing methods and procedures to prevent future problems. EDUCATION High School Diploma in Honors/ College Prep NORTH MURRAY HIGH SCHOOL - Chatsworth, GA 2009 to 2013 DALTON STATE COLLEGE - Dalton, GA AWARDS Global Business Award 2011 Awarded by FBLA Personal Finance Award 2012
- 5. Awarded by the FBLA CERTIFICATIONS Forklift certified ADDITIONAL INFORMATION two years of experience leading a mock trial team currently pursuing degree High School tutoring experience Ability to multi-task and handle many incoming calls at once Pleasant, professional, and articulate phone voice Punctual, reliable and flexible Efficient and accurate data-entry skills Proficient in Microsoft Office Excellent organizational skills Exemplary customer service Proficient communication skills Basic and advanced math skills References *Samuel Hamlin (customer service rep for XPO logistics) - (606) 304-9815