Data center -_james_lindauer_v2
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Jefferson County implemented a next-generation IT ecosystem to modernize their technology infrastructure and better support business needs. Key objectives were to improve reliability, reduce costs, and enable business agility. Major projects included a new data center, storage area network, virtualization platform, and new software systems for assessment and recording. The multi-year implementation required collaboration across teams and with vendors. Results included improved service delivery, standardized architecture, increased capacity, and reduced maintenance costs while better supporting citizens, departments, and business growth. Effective project management, governance, and planning were essential to the success of this large-scale transformation.
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Data center -_james_lindauer_v2
- 1. Next-Gen IT Ecosystem A Jefferson County Perspective James Lindauer Chief Architect http://www.jeffco.us
- 2. Agenda Background Jefferson County Architecture The Challenge Government Objectives Business Stack Residents Implementation Results/benefits Visitors Technology Stack Advice Business Online ```` Services
- 3. Jefferson County Background Local county government 540,000 citizens, 3,000 employees, 82 technology employees West of Denver covering the foothills and mountains Fiscally conservative Innovative Creative Collaborative (shared services) Leader in many areas
- 4. Background Assessors and Treasurers from four major political jurisdictions in the metropolitan Denver area have formed a consortium for the purpose of acquiring new software systems to support their respective business operations. This consortium is made up of elected and appointed officials from Arapahoe County, City and County of Broomfield, City and County of Denver, and Jefferson County. (PTOC Property Tax Officials of Colorado)
- 5. The Challenge Business drivers for the projects: The implementation of a new Assessor and Treasurer system Courtroom Expansion driving the relocation of IT Services to a different campus location Departments storing more data (audio, video, data) Implementation of a new C&R Recording system
- 6. The Challenge Implementation of an Enterprise Architecture solution that meets business and technology needs of today, and the future
- 7. Challenge
- 8. Project objectives Modern Tier 2 data center 99.74% uptime New 10GE data center New SAN Improved operational reliability and capacity Improved service delivery Reduce total cost of ownership (TCO) of technology Business agility (disaster recovery / provisioning)
- 9. Project objectives (cont.) Save money through economies of scale Improve citizen services Consistent business processes Collaboration, sharing of best practices Common technology, communication, information sharing Improve B2B processes Modernized business practices
- 10. Implementation Executive Approval for the Capital Improvement Projects RFPs submitted Subject Matter Experts reviewed vendor responses Selection of solutions that met the technical and business needs from an architecture enterprise perspective Cross-domain collaboration between technologists and business experts
- 11. Implementation Modern Technologies Data Center CISCO UCS (Less is more) Cisco Blade Center Storage management EMC SAN / Data Domain Deduplication Virtualization VMWARE 4.0 ESX Flexible agile architecture Cloud Solutions New Assessor / Treasurer implementation is in progress New Data Center - in progress 2010 New SAN - 2010
- 12. Implementation 2nd Half 2007 1st Half 2008 2nd Half 2008 1sr Half 2009 2nd Half 2009 1st Half 2010 2nd Half 2010 Vision Requirements RFP Mini Fit Full Fit Contract Gap Gap Implementation ``
- 13. Implementation Majority of work involved internal staff Procurement process took longer than anticipated Support of ongoing operational activities Vendors as partners Coordination
- 14. Implementation
- 15. Results Service Management Service-now Project Management Innotas Job Applicants NeoGov Cloud Performance Management EchoSpan Election Results Clarity Financial System Community Services Case Management Business Property Valuation Public Recorded Documents Storage Email Infrastructure Virtualization Laptops, Mobile Devices, Net books, Desktops Network
- 16. Results Functional Benefits Less Resources to Support Data Center More Investment Dollars focused on Value / Business Needs Effective and Efficient Storage Management Reduced application server downtime due to virtualization Improved service delivery by provisioning environments quicker Standardized architecture resulting in less support issues Increased capacity to manage business growth Reduced $$$ maintenance costs, older equipment more expensive Better services for citizens and county departments
- 17. Advice Looking back, what steps are you especially glad that you took, if any? Project Management Discipline Governance Structure Defining the Technical Operating Environment
- 18. Advice Be realistic about the COMMITMENT (cost, time and resources) Assess your CAPABILITY (skills) and CAPACITY Enjoy the JOURNEY Spend plenty of time in PLANNING and DESIGN
- 19. Thank You James Lindauer Chief Architect http://www.jeffco.us