Hosted Exchange 2003 enables mobile operators to offer flexible and scalable email, messaging, and collaboration services to SMBs and consumers. It provides a tested, pre-engineered solution based on Microsoft server products with management tools to ensure rapid deployment and superior service levels. Hosted Exchange offers scalability from 30,000 to millions of mailboxes and allows operators to bundle additional services to differentiate offerings and improve TCO. It provides an integrated platform for multiple services including email, collaboration, web hosting, calendaring, storage, and mobile device synchronization to address SMBs, SOHO users, consumers, and some enterprises.
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Datasheet for Hosted Exchange with Windows Phone 2003
1. Windows Mobile Software
Microsoft Solution for Hosted Exchange 2003
Access to business e-mail The Microsoft速 Solution for Hosted Exchange and can be easily bundled with broadband or
on the go through Windows 2003 enables mobile operators to offer flexible wireless service to help you differentiate your
Mobile-based Pocket PCs and scalable rich e-mail, messaging, and service offerings.
and Smartphones. collaboration services to small and medium-sized
The following benefits help make Hosted
businesses (SMBs) and consumers. Hosted
Exchange a compelling solution for
Exchange is a tested, preengineered solution
mobile operators:
based on Microsoft server products; it includes
management tools that help to ensure rapid
Integrated Multiservice Platform
time-to-market and superior service levels
to end users. Increase revenue and customer satisfaction
with value-added services. Hosted Exchange
Hosted Exchange offers scalability to meet the 2003 is built on an integrated multiservice
changing needs of you and your customers, platform. Microsoft Exchange Server 2003 and
accommodating from 30,000 to several million Active Directory速 service, part of the Microsoft
mailboxes. When you want to address the SMB Windows ServerTM 2003 operating system,
market, the solution offers flexible business provide the foundation for a range
modeling and tools to quickly deploy value-added of messaging servicesincluding basic
services with minimal cost. Each service added e-mail, collaboration applications, Web hosting,
basic e-mail, additional storage, vanity domains, calendaring, shared contacts, storage, custom
second-level domains, calendaring features, domains, and mobile device synchronization.
wireless access, and messaging serviceshelps The Hosted Exchange architecture can address
you to improve total cost of ownership (TCO). multiple market segments: small and medium-
Your users can access services like basic sized businesses, small office or home office
e-mail, calendaring, and delegation using the users, consumers, and some enterprise
Microsoft Office Outlook速 2003 messaging organizations. With only one platform to
and collaboration client as well as Outlook maintain and update, your administration
Web Access, providing them with flexibility. efforts are consolidated, thereby reducing
The solution also includes the ability to the overall cost of the solution and your
provide Simple Mail Transfer Protocol (SMTP) operational costs.
domains and mobile device synchronization,
ABOUT WINDOWS Windows Mobile puts the power of Windows速 software into a single Pocket PC or Smartphone device,
MOBILE SOFT WAR E 損 helping you do more with the people and things that matter. The simple interface, distinctive icons
and powerful software keep the experience consistent, easy and effective. And, depending on the
Windows Mobile-based device or additional products and services selected, you can send e-mails,
instant message and access the Web or corporate network virtually anywhere.
An extensible software platform for the development and delivery of mobile solutions, Windows Mobile
software helps mobile operators increase average revenue per user and subscriber loyalty, while offer-
ing customers a personal and powerful mobile experience.
2. Hosted Exchange uses Active Directory to store key user solid statistics, you have information to help improve capacity
information. This directory-based central management planning and validate system performance. You can identify
facilitates adding new services and helps to maximize performance deviations as they occur, rather than after the
profitability. Competitive solutions require additional fact. In this way, you have more control over performance and
engineering resources to consolidate the same type of can help prevent problems.
services, incurring supplementary costs and straining your
internal resources. Service Disruption Monitoring
Every wireless operator is different and every customer is Microsoft Operations Manager proactively monitors key metrics
different. With Hosted Exchange, you can flexibly address such as the number of messages sent per second for each
different customer needs and ensure that you can provide service. You can configure Hosted Exchange to send alerts to
differentiated service offerings today and in the future. necessary parties or generate automatic responses to critical
For example, using Outlook Web Access, you can develop issues. In this way, you are better equipped to resolve problems
a customized Web client with your own branding. Hosted when a failure occurs. Hosted Exchange offers sample scenarios,
Exchange also includes wireless mobile device synchronization, proposed performance metrics, and a guide to implementing
which enables users to stay current with their calendar, alerts that trigger when performance metrics are not met.
contacts, and e-mail using Windows MobileTMbased devices
like Pocket PC, Pocket PC Phone Edition, and Smartphone. Customizable Knowledge Base
Hosted Exchange offers you a way to manage knowledge and
Provisioning Automation expertise related to system operations. The customizable
Lower support costs with centralized management. Hosted knowledge base captures information in a central location. You
Exchange employs Active Directory to offer centralized can rely on the knowledge base for assistance with problem
management, which enables you to manage all users and identification and root-cause analysis; you are equipped with the
services from a single point. Centralized management reduces information to improve turnaround and fix potential problems.
redundancy and improves accuracy because you manage The knowledge base also offers an innovative, efficient way to
groups of objects, rather than each object individually. train new operators. The customizable knowledge base means
that you have information to help improve system operations,
Hosted Exchange includes an automated provisioning tool that resulting in lower operating costs, increased uptime, and
enables you to delegate administration tasks to customers improved user experiences.
or resellers, reducing the demand on your customer support
resources. Using the provisioning component, you can provision Low-Cost Deployment
multiple users on multiple service plans at the same time.
Hosted Exchange helps to lower the cost of deployment by
Automated provisioning results in lower provisioning
providing tools to create automatic build verifications. Using
costs and may enable you to reallocate your development
the automatic build verification feature in Microsoft Operations
resources, which can result in faster time-to-market for other
Manager, you can double-check a systems setup to ensure that
value-added services.
all components are installed properly and performing according
By improving server management, you can potentially reduce to planned metrics. By comparing the system with the design
TCO while improving use of your support and IT resources. specifications, you can minimize the risk of potential failures by
responding to inconsistencies and correcting deviations before
Proactive Monitoring deploying to all systems. Automatic build verification helps to
Decrease cost of operations and reduce service interruptions. ensure consistency and improve the deployment process by
Hosted Exchange includes a proactive monitoring component checking for potential problems before the process is complete.
based on Microsoft Operations Manager, designed to The result: faster time-to-market.
improve the reliability and scalability of your systems. The
Tools and Services to Help You Succeed
proactive monitoring tool offers e-mail flow analysis, logon
failure detection, and service disruption monitoring. Once Tested and supported, the Microsoft Solution for Hosted
implemented, these features provide insight into system Exchange equips you with the tools and know-how needed
activities, performance, and thresholds. By proactively to reduce operating costs and develop revenue-generating
monitoring system operations and implementing executable service models. Based on Microsoft server products and
contingency plans for crisis situations, you can create an services, the solution offers a familiar interface with a low
optimal user experience for your customers. learning curve, which means that you can quickly implement
components and start benefiting from the results.
E-mail Flow Analysis
To implement Hosted Exchange or for more information,
By measuring the number of messages per hour for each contact your Microsoft account representative or Microsoft
service, you can have accurate, relevant statistics on e-mail Consulting Services.
activity. E-mail flow analysis creates reports detailing the
number of subscribers and their load on e-mail services. With
M Learn more, visit: www.microsoft.com/mobileoperators
息 2004 Microsoft Corporation. All rights reserved. This document is for informational purposes only. MICROSOFT MAKES NO
WARRANTIES, EXPRESS OR IMPLIED, IN THIS SUMMARY. Microsoft, Active Directory, Outlook, Windows Mobile, and Windows
Server are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
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