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Datex is an Italian software company founded in 1984 that specializes in designing and implementing customized IT applications and CRM software solutions for clients. It has extensive experience in developing management software for telecommunications companies and other industries. Some of its main products include STINGER for CRM, SMSg for SMS messaging, SAM for auction houses, and eSTORE for e-commerce. Datex prides itself on its track record of satisfied clients across Europe and focuses on analyzing client needs to create tailored IT solutions.

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Financial Objectives. Investment Solutions. Datex s.r.l. Software Solution Datex, through the diversified skills of its personnel, supports clients in analysing IT issues, even of a specific nature, designs IT applications tailored to meet the needs identified, and oversees the process of rapidly and efficiently implementing the applications DATEX - Analysis, design and implementation of IT application WHO WE ARE The company has been active in the IT business since 1984. In the past, it has applied its expertise to the design and implementation of IT communication systems, including fax systems, vocal systems, etc. Between 1994 and 2002, Datex focused on the development and implementation of SETHI, a management software application addressed to telecommunications companies, whose success over the years led to a total of over 1,200 workstations being installed in 10 European countries. Datex has actively collaborated with a number of European clients, taking responsibility for the management of IT-related functions such as company databases, customer care, call centres, billing and marketing. Over the years, the company has acquired great expertise in the development and implementation of CRM products, primarily in the areas described above. More recently, Datex has worked on projects in different markets (contact centres, multi-utilities, university, private post services, auction houses, etc), coordinated by sector companies requiring specific management applications. The satisfaction expressed by its clients over the years and at the European level offers a guarantee of the quality of the services provided. WHAT WE DO Some product and software solution implemented: STINGER Our complete CRM product contacts management, sales and orders georeferencing fax, email and SMS WebAgenda SMSg SMS Gateway SMS platform to send / receive messages through GSM modem and/or TLC operators SAM Ad Hoc software solution, tailored for Auction Houses, carefully designed to support live and web auctions SMAIL Ad Hoc software solution, addressed to the new generation of postal services operators customers, billing, fleet and logistic management, mail tracking. Fully integrated with GSM, SMS, portable devices, Internet. eSTORE A complete commerce solution, including stock management, order entry and delivery also through solid post or e-commerce (web) channels. 2007 Voice Italia (Milano) G&H Partners (Zurigo) 2006 B2YOU (Milano) I.T.T. (Milano) Universit Bocconi - (Milano) 2005 Sofipost - (Milano) 2004 Tempo (Milano) Cardtech (Milano) Athletic (Milano) Viscontea Casa Aste (Mi) 2003 Telesolution (Ivrea) Valueselling (Milano) 2002 Metropol Access (Milano) Simple (Parma) Kiwari (Milano) 2001 GNT UK (London) Telesonique (Zurigo) Telcom3 (Milano) Multilink (Verona) Attika Group (Venezia) Facilicom (Milano) World Telecom (Milano) 2000 ePlanet/Planetwork (Milano) Cybernet / Flashnet (Roma) Axxon (Tutte sedi Europee) Econophone (Sedi Europee) Viatel (Tutte sedi Europee) GTS ITALY (Milano)
Datex srl - Viale Certosa, 32 20155 Milano - Italy (+39) 02 39263771 (+39) 02 33005728 fax www.datexit.com info@datexit.com Skype : datexit HISTORY 1984 Datex Italia is born as a software house specialised in the creation of software for chemical and pharmaceutical companies. In the following years it is involved in the analysis and development of software processes in locations owned by clients, including a number of large multinationals of the sector, such S.P.A., Takeda, Solchem, Beecham, Simes, Zambon Farmaceutici. 1990 Datex begins addressing the telecommunications industry, developing several computerised systems for the management of incoming and outgoing faxes. These products soon see the addition of IVR vocal systems, which are bought and installed by important clients, including Borland Italia and Politecnico di Milano. 1994 Datex Italia becomes a limited company, changing its name to Datex s.r.l., and starts developing SETHI, an innovative management application addressed primarily to telecommunications companies. The application mainly covers CRM and invoicing functions, and Datex s.r.l. is asked by US multinational Viatel Inc. to install SETHI in all its European offices. 1996 Having consolidated its product, Datex successfully focuses on acquiring new clients, installing SETHI in all the European offices of two further multinationals, Axxon Telecom and Econophone. 1998 Other important contracts are signed both in Italy and with foreign companies (in Greece, Spain, Germany, Holland, Austria, Switzerland, the United Kingdom, France and Belgium), and licenses sold soon add up to approximately 1,200 in 10 European countries. 1999 The installation, implementation and maintenance of the product is carried out directly by Datex personnel in the European offices of the companys clients. 2002 Datex accepts an offer from a big company which confirms Datexs excellent track record over the previous years to sell its business tied to the SETHI application. Management of the product and of existing contracts is therefore conferred to the buyer. 2003 Datex focuses on offering consulting to sector companies and collaborates in passing on the know- how tied to SETHI. Datex also offers technical support to companies active in the field of technological innovation geared to the development of added-value products in the telecommunications business. The development of STINGER begins, a CRM application specifically addressed to companies active in the telemarketing, geomarketing and contact management businesses 2004 Datex is involved in the TRANSITO project for the development of innovative software in the field of multi-modal traveller information services, distributed by Tempo s.r.l. Some of the innovative methodologies implemented are internationally patented. SAM, a complete solution for Auction Houses and Antique market is also developed. 2005 Datex works on an ad hoc software development, specifically addressed to postal services private operator. It manages customers, billing, routing, parcel tracking and the entire franchisee network; application is installed to first customer, an important national player with over 30 offices. 2006 A contract is signed with Universit Bocconi, for the development of different applications to create and manage a virtual portfolio, based on market prices analysis and analyst reports. SMSg platform is acquired by B2YOU for Grattachetipassa project, a multimedia GSM/UMTS contents portal. 2007 An important contract is signed with G&H Partners (Zurich), to develop core software application, to manage company business (diamonds market). Activity is fully supported from stones mine extraction to final sell. STAFF BRUNO ROTA CEO Self-employed in the Information Technology sector since 1990, in association with Datex Italia, a software house specialised in products for the chemical/pharmaceutical industry. Started own business in 1994, as founder and CEO of Datex s.r.l., for which he independently laid out corporate development strategies. Focused Datexs business on the telecommunications market, with the aim of creating and developing specific management software (billing, CRM, business process automation). Subsequently guided the products penetration of the European market, acquiring a prominent position; this allowed him to develop an important network of contacts throughout Europe, and to gain experience working in close contact with the management of large multinational corporations. Has gained in-depth experience, at the European level, in the development and implementation of software projects, with particular focus on designing systems architecture. PICCARDA PERELLI - CTO Programming as main occupation since beginning of working activity, with particular focus on innovative and specialised solutions for the management of telephone, fax and vocal systems. Founding partner and technical director of Datex s.r.l., for which she was in charge of the development, implementation at client facilities, and maintenance of SETHI, a specific management application (invoicing, CRM, BPM) addressed to the telecommunications market. Recently, she has been active in the development of CRM products through the use of cutting-edge technology (web tools, object programming, etc.), in close contact with the Internet world, but also by activating integration processes with existing systems. Currently working on issues tied to the georeferencing of processes and events, developing several innovative applications and using specific instruments. Datex s.r.l. Software Solution

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datex_brochure_eng

  • 1. Financial Objectives. Investment Solutions. Datex s.r.l. Software Solution Datex, through the diversified skills of its personnel, supports clients in analysing IT issues, even of a specific nature, designs IT applications tailored to meet the needs identified, and oversees the process of rapidly and efficiently implementing the applications DATEX - Analysis, design and implementation of IT application WHO WE ARE The company has been active in the IT business since 1984. In the past, it has applied its expertise to the design and implementation of IT communication systems, including fax systems, vocal systems, etc. Between 1994 and 2002, Datex focused on the development and implementation of SETHI, a management software application addressed to telecommunications companies, whose success over the years led to a total of over 1,200 workstations being installed in 10 European countries. Datex has actively collaborated with a number of European clients, taking responsibility for the management of IT-related functions such as company databases, customer care, call centres, billing and marketing. Over the years, the company has acquired great expertise in the development and implementation of CRM products, primarily in the areas described above. More recently, Datex has worked on projects in different markets (contact centres, multi-utilities, university, private post services, auction houses, etc), coordinated by sector companies requiring specific management applications. The satisfaction expressed by its clients over the years and at the European level offers a guarantee of the quality of the services provided. WHAT WE DO Some product and software solution implemented: STINGER Our complete CRM product contacts management, sales and orders georeferencing fax, email and SMS WebAgenda SMSg SMS Gateway SMS platform to send / receive messages through GSM modem and/or TLC operators SAM Ad Hoc software solution, tailored for Auction Houses, carefully designed to support live and web auctions SMAIL Ad Hoc software solution, addressed to the new generation of postal services operators customers, billing, fleet and logistic management, mail tracking. Fully integrated with GSM, SMS, portable devices, Internet. eSTORE A complete commerce solution, including stock management, order entry and delivery also through solid post or e-commerce (web) channels. 2007 Voice Italia (Milano) G&H Partners (Zurigo) 2006 B2YOU (Milano) I.T.T. (Milano) Universit Bocconi - (Milano) 2005 Sofipost - (Milano) 2004 Tempo (Milano) Cardtech (Milano) Athletic (Milano) Viscontea Casa Aste (Mi) 2003 Telesolution (Ivrea) Valueselling (Milano) 2002 Metropol Access (Milano) Simple (Parma) Kiwari (Milano) 2001 GNT UK (London) Telesonique (Zurigo) Telcom3 (Milano) Multilink (Verona) Attika Group (Venezia) Facilicom (Milano) World Telecom (Milano) 2000 ePlanet/Planetwork (Milano) Cybernet / Flashnet (Roma) Axxon (Tutte sedi Europee) Econophone (Sedi Europee) Viatel (Tutte sedi Europee) GTS ITALY (Milano)
  • 2. Datex srl - Viale Certosa, 32 20155 Milano - Italy (+39) 02 39263771 (+39) 02 33005728 fax www.datexit.com info@datexit.com Skype : datexit HISTORY 1984 Datex Italia is born as a software house specialised in the creation of software for chemical and pharmaceutical companies. In the following years it is involved in the analysis and development of software processes in locations owned by clients, including a number of large multinationals of the sector, such S.P.A., Takeda, Solchem, Beecham, Simes, Zambon Farmaceutici. 1990 Datex begins addressing the telecommunications industry, developing several computerised systems for the management of incoming and outgoing faxes. These products soon see the addition of IVR vocal systems, which are bought and installed by important clients, including Borland Italia and Politecnico di Milano. 1994 Datex Italia becomes a limited company, changing its name to Datex s.r.l., and starts developing SETHI, an innovative management application addressed primarily to telecommunications companies. The application mainly covers CRM and invoicing functions, and Datex s.r.l. is asked by US multinational Viatel Inc. to install SETHI in all its European offices. 1996 Having consolidated its product, Datex successfully focuses on acquiring new clients, installing SETHI in all the European offices of two further multinationals, Axxon Telecom and Econophone. 1998 Other important contracts are signed both in Italy and with foreign companies (in Greece, Spain, Germany, Holland, Austria, Switzerland, the United Kingdom, France and Belgium), and licenses sold soon add up to approximately 1,200 in 10 European countries. 1999 The installation, implementation and maintenance of the product is carried out directly by Datex personnel in the European offices of the companys clients. 2002 Datex accepts an offer from a big company which confirms Datexs excellent track record over the previous years to sell its business tied to the SETHI application. Management of the product and of existing contracts is therefore conferred to the buyer. 2003 Datex focuses on offering consulting to sector companies and collaborates in passing on the know- how tied to SETHI. Datex also offers technical support to companies active in the field of technological innovation geared to the development of added-value products in the telecommunications business. The development of STINGER begins, a CRM application specifically addressed to companies active in the telemarketing, geomarketing and contact management businesses 2004 Datex is involved in the TRANSITO project for the development of innovative software in the field of multi-modal traveller information services, distributed by Tempo s.r.l. Some of the innovative methodologies implemented are internationally patented. SAM, a complete solution for Auction Houses and Antique market is also developed. 2005 Datex works on an ad hoc software development, specifically addressed to postal services private operator. It manages customers, billing, routing, parcel tracking and the entire franchisee network; application is installed to first customer, an important national player with over 30 offices. 2006 A contract is signed with Universit Bocconi, for the development of different applications to create and manage a virtual portfolio, based on market prices analysis and analyst reports. SMSg platform is acquired by B2YOU for Grattachetipassa project, a multimedia GSM/UMTS contents portal. 2007 An important contract is signed with G&H Partners (Zurich), to develop core software application, to manage company business (diamonds market). Activity is fully supported from stones mine extraction to final sell. STAFF BRUNO ROTA CEO Self-employed in the Information Technology sector since 1990, in association with Datex Italia, a software house specialised in products for the chemical/pharmaceutical industry. Started own business in 1994, as founder and CEO of Datex s.r.l., for which he independently laid out corporate development strategies. Focused Datexs business on the telecommunications market, with the aim of creating and developing specific management software (billing, CRM, business process automation). Subsequently guided the products penetration of the European market, acquiring a prominent position; this allowed him to develop an important network of contacts throughout Europe, and to gain experience working in close contact with the management of large multinational corporations. Has gained in-depth experience, at the European level, in the development and implementation of software projects, with particular focus on designing systems architecture. PICCARDA PERELLI - CTO Programming as main occupation since beginning of working activity, with particular focus on innovative and specialised solutions for the management of telephone, fax and vocal systems. Founding partner and technical director of Datex s.r.l., for which she was in charge of the development, implementation at client facilities, and maintenance of SETHI, a specific management application (invoicing, CRM, BPM) addressed to the telecommunications market. Recently, she has been active in the development of CRM products through the use of cutting-edge technology (web tools, object programming, etc.), in close contact with the Internet world, but also by activating integration processes with existing systems. Currently working on issues tied to the georeferencing of processes and events, developing several innovative applications and using specific instruments. Datex s.r.l. Software Solution