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David Brown - NetSuite Abilities_2016

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David Brown

David Brown has experience customizing and transferring data into the NetSuite system. He has customized NetSuite for CRM, ERP/financials, ecommerce, and employee management functions. This includes setting up workflows to transfer data from old systems, customizing items, inventory, reports, and integrating with other systems like eBay and Amazon. He also creates manuals and provides training to users based on their roles.

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David Brown 4450 Storms Creek Road Urbana, Ohio 43078 PH: 937-390-7680 1 | P a g e 11.11.16_r1 NetSuite Skills & Abilities 1. Data transfer from existing CRM, ERP and Ecommerce systems into the NetSuite System. a. Set up workflows to help transfer information from the old system to NetSuite b. Manage and create better workflows as the staff and management evolved into how the system worked to gain maximum efficiency from the NetSuite system. c. This was completed by customizing all parts of NetSuite to the companys business model. 2. CRM Customizations: a. Marketing Automation b. Customer Support / Case Management c. Affiliate/Dealer Portal 3. ERP/Financials Customizations: a. General ledger, accounts receivable, accounts payable and budgeting b. Advanced financial reports c. Order management and fulfillment process d. Item creation including kits, matrix items, bin locations, bar coding, serialized inventory, reorder points and more e. Item returns process f. Drop shipment process g. Pick, Pack Ship process h. Purchasing process i. Inventory management with inventory locations in multiple warehouses j. Integrated shipping carriers k. Created customized reports and dashboards per user 4. Ecommerce Customizations: a. Customized item details for information about the items selling on the web store including adding video links to YouTube, PDF manuals hosted on our local server, multiple images with zoomed image capabilities. b. Website promotion and discounts and coupon code creation. c. Gift certificates d. Custom integration with eBay and Amazon to list items automatically to each site via Channel Advisor interface and post order back to the NetSuite system. e. Online payment processing with PayPal, Credit cards and GE Capital f. SEO and keyword placement per web page and item. g. Facebook, Twitter and YouTube integration into website h. Web Site reports i. Live chat portal j. Customer account portal
David Brown 4450 Storms Creek Road Urbana, Ohio 43078 PH: 937-390-7680 2 | P a g e 11.11.16_r1 5. Employee Management Customizations: a. Created role based dashboards b. Scheduling and task management c. Employee records d. Employee self service area with employee manual and other documents about benefits. e. Incentives management f. Team Selling 6. Created manuals and instructed classes on how to use the features of NetSuite to individual groups based on their assigned roles in NetSuite.

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David Brown - NetSuite Abilities_2016

  • 1. David Brown 4450 Storms Creek Road Urbana, Ohio 43078 PH: 937-390-7680 1 | P a g e 11.11.16_r1 NetSuite Skills & Abilities 1. Data transfer from existing CRM, ERP and Ecommerce systems into the NetSuite System. a. Set up workflows to help transfer information from the old system to NetSuite b. Manage and create better workflows as the staff and management evolved into how the system worked to gain maximum efficiency from the NetSuite system. c. This was completed by customizing all parts of NetSuite to the companys business model. 2. CRM Customizations: a. Marketing Automation b. Customer Support / Case Management c. Affiliate/Dealer Portal 3. ERP/Financials Customizations: a. General ledger, accounts receivable, accounts payable and budgeting b. Advanced financial reports c. Order management and fulfillment process d. Item creation including kits, matrix items, bin locations, bar coding, serialized inventory, reorder points and more e. Item returns process f. Drop shipment process g. Pick, Pack Ship process h. Purchasing process i. Inventory management with inventory locations in multiple warehouses j. Integrated shipping carriers k. Created customized reports and dashboards per user 4. Ecommerce Customizations: a. Customized item details for information about the items selling on the web store including adding video links to YouTube, PDF manuals hosted on our local server, multiple images with zoomed image capabilities. b. Website promotion and discounts and coupon code creation. c. Gift certificates d. Custom integration with eBay and Amazon to list items automatically to each site via Channel Advisor interface and post order back to the NetSuite system. e. Online payment processing with PayPal, Credit cards and GE Capital f. SEO and keyword placement per web page and item. g. Facebook, Twitter and YouTube integration into website h. Web Site reports i. Live chat portal j. Customer account portal
  • 2. David Brown 4450 Storms Creek Road Urbana, Ohio 43078 PH: 937-390-7680 2 | P a g e 11.11.16_r1 5. Employee Management Customizations: a. Created role based dashboards b. Scheduling and task management c. Employee records d. Employee self service area with employee manual and other documents about benefits. e. Incentives management f. Team Selling 6. Created manuals and instructed classes on how to use the features of NetSuite to individual groups based on their assigned roles in NetSuite.