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The Decision-making Process

Thoughts, Ideas and Practice
Decision-making
 As

defined by Baker et al in their 2001
study, efficient decision-making involves a
series of steps that require the input of
information at different stages of the
process, as well as a process for feedback.
Decisions
Made up of a composite of information,
data, facts and belief.
Data by itself does not constitute useful
information unless it is analyzed and
processed.
A Decision
 Is

only as good as the data that informed it
 Is only as good as it is an informed one
 Is only as good as the system which exists
to implement
 Is only good if you have the means to
implement it
 Is only good if other people understand it
and what it means
The Ideal Decision-making
Process
STEP 1
Define the problem

STEP 2
Determine the
requirements that the
solution to the
problem must meet

STEP 3
Establish goals that
solving the problem
should accomplish

STEP 4
Identify alternatives
that will solve the
problem

STEP 5
Develop valuation
criteria based on the
goals

STEP 6
Select a decisionmaking Tool

STEP 7
Apply the tool to
select a
preferred alternative

STEP 8
Check the answer
to make sure it
solves the problem

The Decision-making Process (adapted from Baker et al, 2001)
The Reality
 Is

the Problem really the problem?
Problems are often the symptom and not the
true problem.
 Most often that not steps 5-8 are either
forgotten, avoided or simply ignored.
 Urgency  is there a quick version?
 Who has time to follow-up? Tomorrow is
another problem.
The Reality
 Is

the Problem really the problem?
Problems are often the symptom and not the
true problem.
 Most often that not steps 5-8 are either
forgotten, avoided or simply ignored.
 Urgency  is there a quick version?
 Who has time to follow-up? Tomorrow is
another problem.

More Related Content

Decision making process

  • 2. Decision-making As defined by Baker et al in their 2001 study, efficient decision-making involves a series of steps that require the input of information at different stages of the process, as well as a process for feedback.
  • 3. Decisions Made up of a composite of information, data, facts and belief. Data by itself does not constitute useful information unless it is analyzed and processed.
  • 4. A Decision Is only as good as the data that informed it Is only as good as it is an informed one Is only as good as the system which exists to implement Is only good if you have the means to implement it Is only good if other people understand it and what it means
  • 5. The Ideal Decision-making Process STEP 1 Define the problem STEP 2 Determine the requirements that the solution to the problem must meet STEP 3 Establish goals that solving the problem should accomplish STEP 4 Identify alternatives that will solve the problem STEP 5 Develop valuation criteria based on the goals STEP 6 Select a decisionmaking Tool STEP 7 Apply the tool to select a preferred alternative STEP 8 Check the answer to make sure it solves the problem The Decision-making Process (adapted from Baker et al, 2001)
  • 6. The Reality Is the Problem really the problem? Problems are often the symptom and not the true problem. Most often that not steps 5-8 are either forgotten, avoided or simply ignored. Urgency is there a quick version? Who has time to follow-up? Tomorrow is another problem.
  • 7. The Reality Is the Problem really the problem? Problems are often the symptom and not the true problem. Most often that not steps 5-8 are either forgotten, avoided or simply ignored. Urgency is there a quick version? Who has time to follow-up? Tomorrow is another problem.