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Deconstructing Morville
   We’ll burn for this
Yes, it is sacrilege...
to mess with Morville...
and the UX Honeycomb.
You know it of
                                                     These are
course...
                                                     qualities that
                     USEFUL                          any good user
                                                     experience
          USABLE               DESIRABLE
                                                     must possess.
                    VALUABLE

                                                              a de this,
         FINDABLE              ACCESSIBLE   Peter M orville m        e.
                                                  it so ma  kes sens
                                             and
                    CREDIBLE                          We like.
But to explain what it takes to
achieve each UX quality, we made
      a poster for our wall...
...to remind ourselves to think!
        before we design.
an a wful mess!
It’s               r ourselves.
and mostly meant fo
(We’ll build it step by step...)
So, embarking on a ux design
project, this is what we need to
           remember.
Good design is about solving
  problems by making a lot of
    informed choices, using
creativity as the force that moves
us ahead, while we keep the vision
   and the objectives in sight.
To reach the
                                                                 The
goodness of the
                              USEFUL                   honeycombs
honeycomb is
                                                       elements are
one of those      USABLE                DESIRABLE
                                                     qualities of the
objectives.
                             VALUABLE
                                                       product. Not
                                                        disciplines.
                  FINDABLE              ACCESSIBLE        And they
                                                          don’t just
                             CREDIBLE
                                                          happen by
                                                        themselves.
First - think horisontal
First - think horisontal



  Don’t dive into solving a problem that you
              don’t understand.

  Remember - a great user experience is much
  more than just a pretty or usable interface.
For now,     The Context
             Why? What for? For whom? On which purpose? Strategic.
it’s about




        Because the context is important. No
          good user experience exists in a
            vacuum. Reality matters.
The Context
                 Why? What for? For whom? On which purpose? Strategic.
Do this!
                 Research business intelligence, market research, strategy, business model, user needs
                 to be able to obtain these UX qualities

                      USEFUL             VALUABLE                 FINDABLE


If you want to
achieve this
              You need to understand the
            business, the market, the user to
             achieve usefulness, value and
                      findability.
The Context
                    Why? What for? For whom? On which purpose? Strategic.
                    Research business intelligence, market research, strategy, business model, user needs
                    to be able to obtain these UX qualities
“Know the road”          USEFUL             VALUABLE                 FINDABLE




                   Like you would check out the
                  road, before you tried to build a
                              car for it.
                     (Stupid metaphor, but hey...)
The Context
                  Why? What for? For whom? On which purpose? Strategic.
                  Research business intelligence, market research, strategy, business model, user needs
                  to be able to obtain these UX qualities
“Know the road”        USEFUL             VALUABLE                 FINDABLE




                                                 Only then you can go
                                                 vertical. Get into
                                                 finding the solution.
                                                 Get tactical. Get creative.
The Context
                           Why? What for? For whom? On which purpose? Strategic.
                           Research business intelligence, market research, strategy, business model, user needs
                           to be able to obtain these UX qualities
 “Know the road”                 USEFUL                                     VALUABLE          FINDABLE


                                Perform     ...to obtain these UX qualities
                      Interaction design
               Information arhictecture                                           USABLE
                                                                                                  ...to achieve this

                                             The solution
                                                            How? Tactical
                    System Architecture
                            Logic / code                                         CREDIBLE
 Sound platform and technology choices
                                                                                 ACCESSIBLE

                                                                                 DESIRABLE


Do this (well)...                                                                      The solution is the
                                                                                       tactical answer to the
                                                                                       strategic question...
The Context
                          Why? What for? For whom? On which purpose? Strategic.
                          Research business intelligence, market research, strategy, business model, user needs
                          to be able to obtain these UX qualities
“Know the road”                 USEFUL                                     VALUABLE          FINDABLE


                               Perform     ...to obtain these UX qualities                         “Before you design
                     Interaction design
              Information arhictecture                                           USABLE
                                                                                                         the car”



                                            The solution
                                                           How? Tactical
                   System Architecture
                           Logic / code                                         CREDIBLE
Sound platform and technology choices
                                                                                ACCESSIBLE

                                                                                DESIRABLE


                                                                   like the car is the
                                                              tactical solution for a                   or a certain boat for a
                                                                                                        certain kind of water.
                                                               certain kind of road                     Whatever.
The Context
                          Why? What for? For whom? On which purpose? Strategic.
                          Research business intelligence, market research, strategy, business model, user needs
                          to be able to obtain these UX qualities
“Know the road”                 USEFUL                                     VALUABLE          FINDABLE


                               Perform     ...to obtain these UX qualities                         “Before you design
                     Interaction design
              Information arhictecture                                           USABLE
                                                                                                         the car”



                                            The solution
                                                           How? Tactical
                   System Architecture
                           Logic / code                                         CREDIBLE
Sound platform and technology choices
                                                                                ACCESSIBLE

                                                                                DESIRABLE


                                           And one more thing...
                                            Out of space... gotta go down
Information arhictecture




                                                            How? Tactical
                                              The solutio
                     System Architecture
                            Logic / code
  Sound platform and technology choices
                                                                            ACCESSIBLE

Drive it!                                                                   DESIRABLE

Great user experiences
are volatile. They’re
products of their time.                                                                                2019


                                                                                                   2018
They must constantly                                                                            2017
evolve.             Do proper               To ensure                                       2016
                               Anchoring    That your solution keeps developing
                           Roadmapping      according to the contect, to provide
                    Change management       awesome user experiences                     2015
                    Organizational tweaks   next year... and the next... and the
                               Measuring    next... and the next...
                      Continuous testing                                          2014
                         Minor redesigns



                                                       2013
[and... zoom out]
There we are.
- hope it makes
sense.
Think! Digital is a Copenhagen based,
strategic digital agency, ?rmly rooted in the
tradition of user experience design.

Digital is business.

facebook.com/thinkdigitaldk
twitter.com/thinkdigital.dk

More Related Content

Deconstructing The Honeycomb | Think! Digital

  • 1. Deconstructing Morville We’ll burn for this
  • 2. Yes, it is sacrilege...
  • 3. to mess with Morville...
  • 4. and the UX Honeycomb.
  • 5. You know it of These are course... qualities that USEFUL any good user experience USABLE DESIRABLE must possess. VALUABLE a de this, FINDABLE ACCESSIBLE Peter M orville m e. it so ma kes sens and CREDIBLE We like.
  • 6. But to explain what it takes to achieve each UX quality, we made a poster for our wall...
  • 7. ...to remind ourselves to think! before we design.
  • 8. an a wful mess! It’s r ourselves. and mostly meant fo (We’ll build it step by step...)
  • 9. So, embarking on a ux design project, this is what we need to remember.
  • 10. Good design is about solving problems by making a lot of informed choices, using creativity as the force that moves us ahead, while we keep the vision and the objectives in sight.
  • 11. To reach the The goodness of the USEFUL honeycombs honeycomb is elements are one of those USABLE DESIRABLE qualities of the objectives. VALUABLE product. Not disciplines. FINDABLE ACCESSIBLE And they don’t just CREDIBLE happen by themselves.
  • 12. First - think horisontal
  • 13. First - think horisontal Don’t dive into solving a problem that you don’t understand. Remember - a great user experience is much more than just a pretty or usable interface.
  • 14. For now, The Context Why? What for? For whom? On which purpose? Strategic. it’s about Because the context is important. No good user experience exists in a vacuum. Reality matters.
  • 15. The Context Why? What for? For whom? On which purpose? Strategic. Do this! Research business intelligence, market research, strategy, business model, user needs to be able to obtain these UX qualities USEFUL VALUABLE FINDABLE If you want to achieve this You need to understand the business, the market, the user to achieve usefulness, value and findability.
  • 16. The Context Why? What for? For whom? On which purpose? Strategic. Research business intelligence, market research, strategy, business model, user needs to be able to obtain these UX qualities “Know the road” USEFUL VALUABLE FINDABLE Like you would check out the road, before you tried to build a car for it. (Stupid metaphor, but hey...)
  • 17. The Context Why? What for? For whom? On which purpose? Strategic. Research business intelligence, market research, strategy, business model, user needs to be able to obtain these UX qualities “Know the road” USEFUL VALUABLE FINDABLE Only then you can go vertical. Get into finding the solution. Get tactical. Get creative.
  • 18. The Context Why? What for? For whom? On which purpose? Strategic. Research business intelligence, market research, strategy, business model, user needs to be able to obtain these UX qualities “Know the road” USEFUL VALUABLE FINDABLE Perform ...to obtain these UX qualities Interaction design Information arhictecture USABLE ...to achieve this The solution How? Tactical System Architecture Logic / code CREDIBLE Sound platform and technology choices ACCESSIBLE DESIRABLE Do this (well)... The solution is the tactical answer to the strategic question...
  • 19. The Context Why? What for? For whom? On which purpose? Strategic. Research business intelligence, market research, strategy, business model, user needs to be able to obtain these UX qualities “Know the road” USEFUL VALUABLE FINDABLE Perform ...to obtain these UX qualities “Before you design Interaction design Information arhictecture USABLE the car” The solution How? Tactical System Architecture Logic / code CREDIBLE Sound platform and technology choices ACCESSIBLE DESIRABLE like the car is the tactical solution for a or a certain boat for a certain kind of water. certain kind of road Whatever.
  • 20. The Context Why? What for? For whom? On which purpose? Strategic. Research business intelligence, market research, strategy, business model, user needs to be able to obtain these UX qualities “Know the road” USEFUL VALUABLE FINDABLE Perform ...to obtain these UX qualities “Before you design Interaction design Information arhictecture USABLE the car” The solution How? Tactical System Architecture Logic / code CREDIBLE Sound platform and technology choices ACCESSIBLE DESIRABLE And one more thing... Out of space... gotta go down
  • 21. Information arhictecture How? Tactical The solutio System Architecture Logic / code Sound platform and technology choices ACCESSIBLE Drive it! DESIRABLE Great user experiences are volatile. They’re products of their time. 2019 2018 They must constantly 2017 evolve. Do proper To ensure 2016 Anchoring That your solution keeps developing Roadmapping according to the contect, to provide Change management awesome user experiences 2015 Organizational tweaks next year... and the next... and the Measuring next... and the next... Continuous testing 2014 Minor redesigns 2013
  • 22. [and... zoom out] There we are. - hope it makes sense.
  • 23. Think! Digital is a Copenhagen based, strategic digital agency, ?rmly rooted in the tradition of user experience design. Digital is business. facebook.com/thinkdigitaldk twitter.com/thinkdigital.dk