This presentation provides an insight of marketing actions taken to increase the acceptability of BRT System.
Change is never easy and likely will be resisted regardless of the benefits of the intended change.
7. Delhi BRT System moves more than 12,000 passengers/hr during peak time.
8. BRT System was officially launched on April 20, 2008 and got unwelcome response from Media & Public.
9. Negative media publicity and lack of awareness among public created an negative image about BRT System. There was an immediate need to reverse this trend, otherwise BRT System would be scrapped.
10. Young Team in DIMTS (Delhi Integrated Multi-Modal Transit System) took the task to reach to public.
30. Three months down the line, Hindustan Times went back to the stretch and found out traffic on the corridor has finally stabilized and motorists, cursing the new system till sometime ago, have now made their peace with it. Hindustan Times (July 24, 2008)