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Delivering Good Enough Quality

Petr Neugebauer
Petr Neugebauer

The document discusses delivering good enough quality in software development. It notes that seeking perfection can be the enemy of innovation and fast delivery. Quality is important, but without sufficient quantity, quality cannot exist. Both quality and quantity are important but good enough quality allows for faster delivery. The document advocates identifying stakeholders, requirements, and managing expectations to balance quality and timely delivery.

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DELIVERING GOOD ENOUGH QUALITY PETR NEUGEBAUER, Y SOFT
PETR NEUGEBAUER, 2015 | 2 PM CONFERENCE 2015 26.05.2015, UTB ZLN QUALITY x QUANTITY
SEEKING FOR TOP QUALITY IN HR TALENT MANAGEMENT
PETR NEUGEBAUER, 2015 | 4 TALENT MANAGEMENT 2013 - 2014 ｯ CANDITATES (CVs) applied for QA positions in Brno and Prague TECHNICAL INTERVIEW Approx. 遜 of candidates interviewed in the first round. HIRING SUCCESS RATE Fit BEHAVIORAL INTERVIEW Approx. 村 of candidates interviewed in the 2nd round. 53% 3.7% x00+ 24%
PETR NEUGEBAUER, 2015 | 5 HOW TO FIND TALENTED PEOPLE THAT BRING OUT A VALUE HIRING ISSUES OVERSTATED CVs RECRUITERS AND HIRING MANAGERS HIRING IS A GAME TO GET A JOB. COMPETITION JOB OFFERS ARE ALL AROUND JOB FITTING JOB READINESS
PETR NEUGEBAUER, 2015 | 6 SEEKING TALENTS SKILLS AND EXPERIENCES TECHNICAL EXPERIENCES BEHAVIORAL COMPETENCES ABILITIES ATTITUDES, INTERESTS VALUES EMOTIONAL FACTORS 20% 80%
TALENT MANAGEMENT WHEN YOUR ENEMYS MAKING MISTAKES, DONT INTERRUPT HIM.
JOB INTERVIEW IS A GAME PERFECTION IS NOT A STATUS, ITS JUST A DIRECTION
DELIVERING VALUES SOFTWARE DEVELOPMENT
PETR NEUGEBAUER, 2015 | 10 VersionOne Survey, 2015 65% of respondents from North America 21% of respondents from Europe 94% of all organizations surveyed now practice agile (2014) STATE OF AGILE 46% Enhance software quality Manage changing priorities Accelerate product delivery Enhance delivery predictability Increase software maintainability Ability to manage changing priorities 87% Increased team productivity 84% Improved project visibility 82% Increased team morale/motivation 79% Better delivery predictability 79% Enhanced software quality 78% Increase productivity 21%
45% of software features were never used and only 20% were used often or always A Standish Group study from 2002.
PETR NEUGEBAUER, 2015 | 12 CREATE A CUSTOMER CUSTOMER ITS QUALITY RATHER THAN QUANTITY THAT MATTERS CUSTOMERS WANT INNOVATIONS CUSTOMERS WANT NAMES THAT ARE EASY TO REMEMBER AND THAT TELL A STORY CUSTOMERS WANT PRODUCTS THAT HELP THEM TO SAVE MONEY OR MAKE MORE MONEY
ITS QUALITY RATHER THAN QUANTITY THAT MATTERS Quality of deliverables Quality of processes DEFECT REMOVAL IS THE MOST EXPENSIVE PART OF THE SOFTWARE DEVELOPMENT GOOGLE CHROME: 72,706 OPENED ISSUES (AS OF MAY, 2015)
PETR NEUGEBAUER, 2015 | 14 APPLE STEVE JOBS NO MASS-STORAGE NO SD CARD SUPPORT NO WIRELESS CHARGING DESIGN IS NOT JUST WHAT IT LOOKS LIKE AND FEELS LIKE. DESIGN IS HOW IT WORKS. FEATURES DESIGN
THE POWER OF GOOD ENOUGH
PETR NEUGEBAUER, 2015 | 16 IDENTIFY STAKEHOLDERS IDENTIFY REQUIREMENTS PRIORITIZE REQUIREMENTS MANAGE EXPECTATIONS Even small changes can have significant impact. THE STAKEHOLDERS
PETR NEUGEBAUER, 2015 | 17 NO STAKEHOLDER, NO EXPECTATIONS NO EXPECTATION, NO REQUIREMENTS NO REQUIREMENT, NOTHING TO DO VALUE HAS A VALUE ONLY IF ITS VALUE IS VALUED. CEO OF COCA COLA REQUIREMENTS
PETR NEUGEBAUER, 2015 | 18 QUALITY IS MORE IMPORTANT THAN QUANTITY BUT WITHOUT QUANTITY YOU CANNOT HAVE ANY QUALITY BOTH ARE IMPORTANT
Perfection is the enemy of innovations and fast market delivery GOOD ENOUGH IS THE NEW PERFECT
PETR NEUGEBAUER, 2015 | 20 Y Soft Corporation, a.s. BRNO PETR NEUGEBAUER Czech and Slovak Testing Board (ISTQB速) [pro]Test! Morava BRNO www.linkedin.com/in/petrneugebauer

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Delivering Good Enough Quality

  • 2. PETR NEUGEBAUER, 2015 | 2 PM CONFERENCE 2015 26.05.2015, UTB ZLN QUALITY x QUANTITY
  • 3. SEEKING FOR TOP QUALITY IN HR TALENT MANAGEMENT
  • 4. PETR NEUGEBAUER, 2015 | 4 TALENT MANAGEMENT 2013 - 2014 ｯ CANDITATES (CVs) applied for QA positions in Brno and Prague TECHNICAL INTERVIEW Approx. 遜 of candidates interviewed in the first round. HIRING SUCCESS RATE Fit BEHAVIORAL INTERVIEW Approx. 村 of candidates interviewed in the 2nd round. 53% 3.7% x00+ 24%
  • 5. PETR NEUGEBAUER, 2015 | 5 HOW TO FIND TALENTED PEOPLE THAT BRING OUT A VALUE HIRING ISSUES OVERSTATED CVs RECRUITERS AND HIRING MANAGERS HIRING IS A GAME TO GET A JOB. COMPETITION JOB OFFERS ARE ALL AROUND JOB FITTING JOB READINESS
  • 6. PETR NEUGEBAUER, 2015 | 6 SEEKING TALENTS SKILLS AND EXPERIENCES TECHNICAL EXPERIENCES BEHAVIORAL COMPETENCES ABILITIES ATTITUDES, INTERESTS VALUES EMOTIONAL FACTORS 20% 80%
  • 7. TALENT MANAGEMENT WHEN YOUR ENEMYS MAKING MISTAKES, DONT INTERRUPT HIM.
  • 8. JOB INTERVIEW IS A GAME PERFECTION IS NOT A STATUS, ITS JUST A DIRECTION
  • 10. PETR NEUGEBAUER, 2015 | 10 VersionOne Survey, 2015 65% of respondents from North America 21% of respondents from Europe 94% of all organizations surveyed now practice agile (2014) STATE OF AGILE 46% Enhance software quality Manage changing priorities Accelerate product delivery Enhance delivery predictability Increase software maintainability Ability to manage changing priorities 87% Increased team productivity 84% Improved project visibility 82% Increased team morale/motivation 79% Better delivery predictability 79% Enhanced software quality 78% Increase productivity 21%
  • 11. 45% of software features were never used and only 20% were used often or always A Standish Group study from 2002.
  • 12. PETR NEUGEBAUER, 2015 | 12 CREATE A CUSTOMER CUSTOMER ITS QUALITY RATHER THAN QUANTITY THAT MATTERS CUSTOMERS WANT INNOVATIONS CUSTOMERS WANT NAMES THAT ARE EASY TO REMEMBER AND THAT TELL A STORY CUSTOMERS WANT PRODUCTS THAT HELP THEM TO SAVE MONEY OR MAKE MORE MONEY
  • 13. ITS QUALITY RATHER THAN QUANTITY THAT MATTERS Quality of deliverables Quality of processes DEFECT REMOVAL IS THE MOST EXPENSIVE PART OF THE SOFTWARE DEVELOPMENT GOOGLE CHROME: 72,706 OPENED ISSUES (AS OF MAY, 2015)
  • 14. PETR NEUGEBAUER, 2015 | 14 APPLE STEVE JOBS NO MASS-STORAGE NO SD CARD SUPPORT NO WIRELESS CHARGING DESIGN IS NOT JUST WHAT IT LOOKS LIKE AND FEELS LIKE. DESIGN IS HOW IT WORKS. FEATURES DESIGN
  • 15. THE POWER OF GOOD ENOUGH
  • 16. PETR NEUGEBAUER, 2015 | 16 IDENTIFY STAKEHOLDERS IDENTIFY REQUIREMENTS PRIORITIZE REQUIREMENTS MANAGE EXPECTATIONS Even small changes can have significant impact. THE STAKEHOLDERS
  • 17. PETR NEUGEBAUER, 2015 | 17 NO STAKEHOLDER, NO EXPECTATIONS NO EXPECTATION, NO REQUIREMENTS NO REQUIREMENT, NOTHING TO DO VALUE HAS A VALUE ONLY IF ITS VALUE IS VALUED. CEO OF COCA COLA REQUIREMENTS
  • 18. PETR NEUGEBAUER, 2015 | 18 QUALITY IS MORE IMPORTANT THAN QUANTITY BUT WITHOUT QUANTITY YOU CANNOT HAVE ANY QUALITY BOTH ARE IMPORTANT
  • 19. Perfection is the enemy of innovations and fast market delivery GOOD ENOUGH IS THE NEW PERFECT
  • 20. PETR NEUGEBAUER, 2015 | 20 Y Soft Corporation, a.s. BRNO PETR NEUGEBAUER Czech and Slovak Testing Board (ISTQB速) [pro]Test! Morava BRNO www.linkedin.com/in/petrneugebauer