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Design thinking

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Dianne Rees

The document describes the process an expert takes when redesigning school lockers for a client. They begin by interviewing students to understand their needs, likes, and dislikes about the current lockers. The expert takes notes and looks for patterns to brainstorm new ideas. They create a prototype out of inexpensive materials like a shoe box to get feedback before building a costly final product. The process involves testing early prototypes, getting student feedback, and making refinements until a successful pilot test is completed and the client is happy with the new lockers.

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Design thinking
Meet the client Not so fast! What do you want your lockers to be able to do? What do you dislike about your current lockers? What do you like about them? I want you to redesign our school lockers. When can you deliver them? When can I interview the students wholl be using the new lockers? Going to the Source Building to think Things I asked the kids: Tell me all about your lockers. Show me how you use them. How do you feel when you use them? Whats tough about using them? What makes them good? If you could wish for anything in a lockerwhat would it be? After doing a lot of listening & looking at my notes to find patterns, I brainstorm ideas. Then I come up with a prototype Want an even better product? Get a diverse team to help you as you listen, brainstorm, and prototype!
Clients may find this disturbing, Rinse and repeat I paid you money and your prototypes made from a shoe box and construction paper? A few more prototypes and I do a small pilot test with test lockers in one hallway of the school. Its a successonly minor modifications are needed! Its ok! Happy Client, happy kids! Do try this at home! Im getting feedback from the kids building fast, so I can fail fast. They like some of my ideas, but not others. Arent you glad I didnt spend your money on a prototype that doesnt meet your needs? The final product works great. We were all part of the design process!
Design thinking

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Design thinking

  • 2. Meet the client Not so fast! What do you want your lockers to be able to do? What do you dislike about your current lockers? What do you like about them? I want you to redesign our school lockers. When can you deliver them? When can I interview the students wholl be using the new lockers? Going to the Source Building to think Things I asked the kids: Tell me all about your lockers. Show me how you use them. How do you feel when you use them? Whats tough about using them? What makes them good? If you could wish for anything in a lockerwhat would it be? After doing a lot of listening & looking at my notes to find patterns, I brainstorm ideas. Then I come up with a prototype Want an even better product? Get a diverse team to help you as you listen, brainstorm, and prototype!
  • 3. Clients may find this disturbing, Rinse and repeat I paid you money and your prototypes made from a shoe box and construction paper? A few more prototypes and I do a small pilot test with test lockers in one hallway of the school. Its a successonly minor modifications are needed! Its ok! Happy Client, happy kids! Do try this at home! Im getting feedback from the kids building fast, so I can fail fast. They like some of my ideas, but not others. Arent you glad I didnt spend your money on a prototype that doesnt meet your needs? The final product works great. We were all part of the design process!