Design "user experience" centric applications
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This document provides an overview of how to design user-centric applications with a focus on user experience. It discusses that both hard technical skills and soft interpersonal skills are important for technicians, but that soft skills are even more important. The bulk of the document focuses on principles of user experience design, emphasizing that the graphical user interface is key and should be designed with simplicity, clarity and with the user's perspective and abilities in mind. It provides examples of intuitive interface design from Apple and Google and recommends spending significant time on interface design before implementation. The conclusion reiterates that what users need should drive the design and that keeping things simple is most important.
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Design "user experience" centric applications
- 1. Easily design "user experience centric" applications Luca Foppiano lfoppiano@byte-code.com
- 2. Pre assessment What interface do you prefer?
- 3. What? and if I tell you... ...this is 10 times faster!!!!
- 4. Disclaimer If you choose the left one.... ...I suggest you to keep your seat and listen this presentation carefully...
- 5. Contents IT crowd User experience Design graphical user interface Conclusion
- 6. People: Hard and soft skills Technicians has 10 skills type: soft skills and hard skills Hard skills: computer skills, programming skills, framework knowledge, $put_your_name skills, experience, Soft skills: social skills, new opportunities vision, commercial mind, relations, user tolerance (!) ...
- 7. Technicians (IT Crowd) So... GOOD technicians have strong hard skills (good experience and knowledge for example) but... REALLY GOOD technicians have good soft skills!!!!
- 8. ...unfortunately... 80% technicians don't care enough about soft skills: I did what to do. That's all! New features vs new details Who are the users? After 1 week my form is 2 times faster 100% customer see only the interface, the errors, and your face!!!
- 9. Can we change? Can we improve ourselves?
- 11. !!!!!Focus on User Experience!!!!!!
- 12. User experience User experience (abbreviated: UX) is the quality of experience a person has when interacting with a specific design. This can range from a specific artifact such as a cup, toy or website, up to larger, integrated experiences such as a museum or an airport
- 13. Graphical User Interfaces In our work, user experience comes for 90% from the GUI. GUI MUST be designed FOR users (in particular for stupid monkey users) Learn by observe: Apple Google Few rules...
- 14. 1) Less features more details Don't try to add non requested features The details are not the details. They make the design. Charles Eames MAKE IT WORKS!
- 15. 2) Keep it simple! Use simple interfaces! Don't make complex what is simple... ...and everything can be though in a simple way Reuse your interfaces as much as you can
- 16. 3) Know your users Usually users don't know what they want... ...but they know what they hate. Speak with your user and understand what they want... Use paper to draw a lot of stories...
- 17. 4) Design the interface first Spend a lot of time to make choose in the interface (colors, page structure, ...) ... ...and don't change it anymore... ...unless you have good reasons (budget += 100K ) Back-end MUST adapt itself to GUI workflows (unless exist valid reason) Development is more naturally business driven (first the workflow, then low priority features)... ...and is directly from top to bottom.
- 18. In conclusion Your soft skills are more important than your hard skills. User is not smart like you! New icon is more simple to remember than new chapter in documentation What user doesn't need, doesn't exist for him (or will be easily forgotten) Keep it simple and make it work!
- 19. If you have doubts or need a way [ l f oppi a no@ boi ng ~] $ py t hon s Py t hon 2. 6 ( r 26: 66714, M r 17 2009, 11: 44: 14 ) a [ GCC 4. 4. 0 20090313 ( Re d H t 4 . 4. 0- 0. 26) ] on l i nux 2 a Ty pe " he l p" , " c opy r i ght " , " c r e di t s " or " l i c ens e" f or m e i nf or m t i on. or a >>> i mpor t t hi s The Ze n of Py t hon, by Ti m Pet e r s Be a ut i f ul i s be t t e r t ha n ugl y . Ex pl i c i t i s be t t e r t ha n i m i c i t . pl Si m e i s be t t e r t ha n c om ex . pl pl Com e x i s be t t e r t ha n c om i c a t ed. pl pl Fl a t i s be t t e r t ha n ne s t e d. Spa r s e i s be t t e r t ha n de ns e . Re a da bi l i t y c ount s . Spec i a l c a s e s a r e n' t s pe c i a l e nough t o br e a k t he r ul e s . Al t hough pr a c t i c a l i t y be a t s pur i t y . Er r or s s houl d ne v e r pa s s s i l ent l y . Unl es s e x pl i c i t l y s i l e nc e d. I n t he f a c e of a m gui t y , r ef us e t he t em a t i on t o gues s . bi pt Ther e s houl d be one - - a nd pr ef er a bl y onl y one - - obv i ous wa y t o do i t . Al t hough t ha t wa y m y not be obv i ous a t f r s t unl e s s y ou' r e D c h. a ut Now i s be t t e r t ha n ne v e r . Al t hough nev e r i s of t e n be t t e r t ha n * r i ght * now. I f t he i m e m nt a t i on i s ha r d t o e x pl a i n, i t ' s a ba d i dea . pl e I f t he i m e m nt a t i on i s e a s y t o e x pl a i n, i t m y be a good i dea . pl e a Na m pa c e s a r e one honki ng gr e a t i dea - - l et ' s do m e of t hos e! es or
- 21. Thank you