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Developing The Healthsector

A John Punnoose
A John Punnoose

Oyster Healthcare provides consulting services to non-profit healthcare organizations to help them improve effectiveness and accountability. Its mission is to strengthen leadership and management in the non-profit sector to build a healthy community. It aims to support charitable healthcare initiatives, create a forum for knowledge sharing between non-profits, and extend advisory services in hospital and health systems management. Oyster Healthcare seeks to help non-profits address challenges like maintaining funding and demonstrating value to stakeholders.

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MMM OYSTER HEALTHCARE CONSULTING A unit of Madras Medical Mission1 OysterHealthcare
Non Profits that are willing and able to learn from the best practices and ideas of the world of business have tremendous potential to increase the social value they create B Bradley et al, Harvard Business Review 2003 2 OysterHealthcare
MISSION STATEMENT A vibrant and active society rests on the health of its citizens. The overriding purpose of non profit healthcare organizations is to "do good" for the benefit of their communities, especially those from the lowest strata of the society. Oyster Healthcares mission is to cultivate and nurture the leadership, management and organizational capability of the non profit sector and partner in building a healthy and strong community for our future generations . 3 OysterHealthcare
PRIMARY GOALS Promote the development of the Not for Profit healthcare sector in the region. Extend consulting and advisory services to organizations in areas of hospitals and health systems management Support charitable initiatives in areas of health and education with focus on Children from the lowest socio economic group Create a forum for Not for Profit organizations to share and learn from each other 4 OysterHealthcare
CHALLENGES FOR THE NON PROFIT SECTOR High levels of competition for funding, clients and audiences, talent, and recognition Increased pressures from donors, government and the public to demonstrate efficiency, effectiveness, sustainability and accountability Intense social needs and problems Desire for growth leading to expansion of programs and activities Source: James Phills Jr, 2005, Stanford Business School 5 OysterHealthcare
GROWTH OF NOT FOR PROFIT HOSPITALS IN INDIA Hospitals (1987) Beds (1987) Hospitals & Dispensaries (2004) Beds (2004) Government and local 4180 395062 14160 436208 Voluntary/ Non Profit 935 74498 3979 132907 Private 4488 104018 19419 147093 Source: Directory of Hospitals in India,1988,Misra etal,2003 Data for 2004: Center for Social Medicine,JNU, M Nundy etal Not for Profit Sector in 2004: 11% of all hospitals & dispensaries and 18% of all beds 17% of all private hospitals & dispensaries and 47% of all private beds Oyster Healthcare 6
PRIVATE HOSPITALS IN INDIA 84% of private hospitals < 30 beds 10% 30-100 beds 5% 100-200 beds 1% >200 beds 7 OysterHealthcare Average bed size: 22 beds Source: ICRA study-2003
CHRISTIAN HOSPITALS IN INDIA* Average Beds Protestant Hospitals Catholic Hospitals Total Hospitals Total Beds 10 5 800 805 8050 25 27 226 253 6325 50 62 164 226 11300 100 60 66 126 12600 250 99 64 163 40700 Total 253 1320 1568 78975 Source: CMC Vellore Oyster Healthcare 8 * The Christian Hospitals form the largest faith based network in India
UTILIZATION OF HOSPITAL SERVICES Oyster Healthcare Source of Treatment Out Patient ( Rural) Out Patient (Urban) In Patient (Rural) In Patient (Urban) Public Sector 19 19 45.3 43.1 Private Sector 81 81 54.7 56.9 Charitable Institutions (free care) 0 1 4 4.2 Data for 1995-96 Source: Sen et al .2002 42nd and 52nd rounds of NSSO showed low utilization of charitable institutions for outpatient care. Charitable hospitals in India mainly offer paid services For outpatient care in rural areas, most people access private practitioners. 9
AREAS OF CONSULTING Strategy Leadership Performance Measurement Return on Investment Innovation Across Value Streams Accountability Productivity Performance 10 OysterHealthcare
AT THE HEART OF CARING Heart is an acronym for: Heath care services Education Advocacy Research & Training 11 OysterHealthcare
AT THE HEART OF CARING MMM Oyster Healthcare Consulting Mother Teresa Block, MMM Complex Mogappair ,Chennai ,India www.madrasmedicalmission.org www.oysterhealthcare.org Mobile:91 9094775494/9884065494 OysterHealthcare 12

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Developing The Healthsector

  • 1. MMM OYSTER HEALTHCARE CONSULTING A unit of Madras Medical Mission1 OysterHealthcare
  • 2. Non Profits that are willing and able to learn from the best practices and ideas of the world of business have tremendous potential to increase the social value they create B Bradley et al, Harvard Business Review 2003 2 OysterHealthcare
  • 3. MISSION STATEMENT A vibrant and active society rests on the health of its citizens. The overriding purpose of non profit healthcare organizations is to "do good" for the benefit of their communities, especially those from the lowest strata of the society. Oyster Healthcares mission is to cultivate and nurture the leadership, management and organizational capability of the non profit sector and partner in building a healthy and strong community for our future generations . 3 OysterHealthcare
  • 4. PRIMARY GOALS Promote the development of the Not for Profit healthcare sector in the region. Extend consulting and advisory services to organizations in areas of hospitals and health systems management Support charitable initiatives in areas of health and education with focus on Children from the lowest socio economic group Create a forum for Not for Profit organizations to share and learn from each other 4 OysterHealthcare
  • 5. CHALLENGES FOR THE NON PROFIT SECTOR High levels of competition for funding, clients and audiences, talent, and recognition Increased pressures from donors, government and the public to demonstrate efficiency, effectiveness, sustainability and accountability Intense social needs and problems Desire for growth leading to expansion of programs and activities Source: James Phills Jr, 2005, Stanford Business School 5 OysterHealthcare
  • 6. GROWTH OF NOT FOR PROFIT HOSPITALS IN INDIA Hospitals (1987) Beds (1987) Hospitals & Dispensaries (2004) Beds (2004) Government and local 4180 395062 14160 436208 Voluntary/ Non Profit 935 74498 3979 132907 Private 4488 104018 19419 147093 Source: Directory of Hospitals in India,1988,Misra etal,2003 Data for 2004: Center for Social Medicine,JNU, M Nundy etal Not for Profit Sector in 2004: 11% of all hospitals & dispensaries and 18% of all beds 17% of all private hospitals & dispensaries and 47% of all private beds Oyster Healthcare 6
  • 7. PRIVATE HOSPITALS IN INDIA 84% of private hospitals < 30 beds 10% 30-100 beds 5% 100-200 beds 1% >200 beds 7 OysterHealthcare Average bed size: 22 beds Source: ICRA study-2003
  • 8. CHRISTIAN HOSPITALS IN INDIA* Average Beds Protestant Hospitals Catholic Hospitals Total Hospitals Total Beds 10 5 800 805 8050 25 27 226 253 6325 50 62 164 226 11300 100 60 66 126 12600 250 99 64 163 40700 Total 253 1320 1568 78975 Source: CMC Vellore Oyster Healthcare 8 * The Christian Hospitals form the largest faith based network in India
  • 9. UTILIZATION OF HOSPITAL SERVICES Oyster Healthcare Source of Treatment Out Patient ( Rural) Out Patient (Urban) In Patient (Rural) In Patient (Urban) Public Sector 19 19 45.3 43.1 Private Sector 81 81 54.7 56.9 Charitable Institutions (free care) 0 1 4 4.2 Data for 1995-96 Source: Sen et al .2002 42nd and 52nd rounds of NSSO showed low utilization of charitable institutions for outpatient care. Charitable hospitals in India mainly offer paid services For outpatient care in rural areas, most people access private practitioners. 9
  • 10. AREAS OF CONSULTING Strategy Leadership Performance Measurement Return on Investment Innovation Across Value Streams Accountability Productivity Performance 10 OysterHealthcare
  • 11. AT THE HEART OF CARING Heart is an acronym for: Heath care services Education Advocacy Research & Training 11 OysterHealthcare
  • 12. AT THE HEART OF CARING MMM Oyster Healthcare Consulting Mother Teresa Block, MMM Complex Mogappair ,Chennai ,India www.madrasmedicalmission.org www.oysterhealthcare.org Mobile:91 9094775494/9884065494 OysterHealthcare 12