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Development Lifecycle

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Freddy San
Freddy San

This assignment continues the work you did on the new interactive product for booking ... (a) Decide on an appropriate set of heuristics and perform a heuristic evaluation of one of the prototypes you designed in Chapter 11. (b) Based on this evaluation, redesign the prototype to overcome the problems you encountered. (c) Compare the findings from this evaluation with those from the usability testing in the previous chapter. What differences do you observe? Which evaluation approach do you prefer and why?

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Freddy Agredo CEN4722 Assignment 12 Product Development Lifecycle Part 5 of 5 Assignment 12 - Page 520
CEN4722 Assignment 12 Instructions Assignment 12 - Page 520 Read through the assignment. You are responding to Section a for this assignment. If you wish extra credit please also do Section b. Please use this template. You may add slides to this presentation and include graphics and pictures, but please do not delete any of the slides. Check out the Illustrations tab including the shapes & smart art to assist you. You will be graded on this assignment and it will also be 1/5 of your final project grade. I hope you have enjoyed this course!
CEN4722 Assignment 12 a Heuristics Ask regular users and experts about reliability and stability of the app platform Perform an open interview session of questions with at least five people Design the final questionnaire to evaluate app Include a task to complete using the app
CEN4722 Assignment 12 a Heuristics Usability o All information needed for the event is visible as far as it can be represented on the screen o The goal of buying a ticket is achieved with efficiency and satisfaction Interaction o App works like any other app know in the market and it is easy to understand by any user o Tasks requested are performed with consistency and free of errors
Human computer interaction o App is receptive to buyers needs o App provides tips, help and documentation o App returns quick answers with accuracy o The information received matches the expectations Credibility o App is safe, convenient and convincing for future use o Customers find what they are looking for CEN4722 Assignment 12 a Heuristics
Design o Colors are eye-catching and improve the visibility of letters and buttons o Task flow is strong and provides quick or dynamic feedback o Appropriated balance between context and graphics Practical o Software application is stable and can be used by people of any educational background o It is easy to know where are you located within the app CEN4722 Assignment 12 a Heuristics
CEN4722 Assignment 12 a Heuristic Evaluation Site is not aesthetically pleasing o Too many information o Buttons and banners are confused o A better color studio is suggested Buying action can be lost if user clicks on the wrong link o Make purchasing procedure more interactive o Keep track of user actions in app Customer support misses some important features o Include double check approval for payment and cancel transaction o Easy access links to contact support by email or web form
CEN4722 Assignment 12 b Redesigned Prototype - Storyboard Extra Credit!! based on your heuristic evaluation, redesign the storyboard you created in Part 2 of this assignment (Chapter 11, page 426, Assignment b(i). Note what changes you Made.
Works Cited: Kurosu, Masaaki. "17th International Conference, HCI International 2015, Los Angeles, CA, USA, August 2-7, 2015, Proceedings, Part I." Human-Computer Interaction: Design and Evaluation. Switzerland: Springer International, 2015. 263-267. Print. Preece, Jenny, Yvonne Rogers, and Helen Sharp. "Chapter 15: Evaluation: Inspections, Analytics, and Models." Interaction Design: Beyond Human- Computer Interaction. Fourth ed. Chichester: John Wiley & Sons, 2005. 568. Print. Stone, Deborah L., Carline Jarrett, Mark Woodroffe, and Shailey Minocha. "Chapter 27: Variations and More Complex Evaluations." User Interface Design and Evaluation. Amsterdam: Morgan Kaufmann, 2005. 704. Print.

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Development Lifecycle

  • 1. Freddy Agredo CEN4722 Assignment 12 Product Development Lifecycle Part 5 of 5 Assignment 12 - Page 520
  • 2. CEN4722 Assignment 12 Instructions Assignment 12 - Page 520 Read through the assignment. You are responding to Section a for this assignment. If you wish extra credit please also do Section b. Please use this template. You may add slides to this presentation and include graphics and pictures, but please do not delete any of the slides. Check out the Illustrations tab including the shapes & smart art to assist you. You will be graded on this assignment and it will also be 1/5 of your final project grade. I hope you have enjoyed this course!
  • 3. CEN4722 Assignment 12 a Heuristics Ask regular users and experts about reliability and stability of the app platform Perform an open interview session of questions with at least five people Design the final questionnaire to evaluate app Include a task to complete using the app
  • 4. CEN4722 Assignment 12 a Heuristics Usability o All information needed for the event is visible as far as it can be represented on the screen o The goal of buying a ticket is achieved with efficiency and satisfaction Interaction o App works like any other app know in the market and it is easy to understand by any user o Tasks requested are performed with consistency and free of errors
  • 5. Human computer interaction o App is receptive to buyers needs o App provides tips, help and documentation o App returns quick answers with accuracy o The information received matches the expectations Credibility o App is safe, convenient and convincing for future use o Customers find what they are looking for CEN4722 Assignment 12 a Heuristics
  • 6. Design o Colors are eye-catching and improve the visibility of letters and buttons o Task flow is strong and provides quick or dynamic feedback o Appropriated balance between context and graphics Practical o Software application is stable and can be used by people of any educational background o It is easy to know where are you located within the app CEN4722 Assignment 12 a Heuristics
  • 7. CEN4722 Assignment 12 a Heuristic Evaluation Site is not aesthetically pleasing o Too many information o Buttons and banners are confused o A better color studio is suggested Buying action can be lost if user clicks on the wrong link o Make purchasing procedure more interactive o Keep track of user actions in app Customer support misses some important features o Include double check approval for payment and cancel transaction o Easy access links to contact support by email or web form
  • 8. CEN4722 Assignment 12 b Redesigned Prototype - Storyboard Extra Credit!! based on your heuristic evaluation, redesign the storyboard you created in Part 2 of this assignment (Chapter 11, page 426, Assignment b(i). Note what changes you Made.
  • 9. Works Cited: Kurosu, Masaaki. "17th International Conference, HCI International 2015, Los Angeles, CA, USA, August 2-7, 2015, Proceedings, Part I." Human-Computer Interaction: Design and Evaluation. Switzerland: Springer International, 2015. 263-267. Print. Preece, Jenny, Yvonne Rogers, and Helen Sharp. "Chapter 15: Evaluation: Inspections, Analytics, and Models." Interaction Design: Beyond Human- Computer Interaction. Fourth ed. Chichester: John Wiley & Sons, 2005. 568. Print. Stone, Deborah L., Carline Jarrett, Mark Woodroffe, and Shailey Minocha. "Chapter 27: Variations and More Complex Evaluations." User Interface Design and Evaluation. Amsterdam: Morgan Kaufmann, 2005. 704. Print.