DEX2018 State of the intranet nation - What the numbers show!
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Kurt Kragh S淡rensen's presentation at Step Two's DEX2018 conference in Sydney about the result of the ongoing intranet/digital workplace survey/benchmark. I you're interested in having your intranet/digital workplace benchmarked or want the results of the survey read more here: http://intrateam.com/services/benchmark/
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DEX2018 State of the intranet nation - What the numbers show!
- 1. State of the intranet nation What numbers show @IntraTeam @KurtKragh @DEX2018 1
- 2. Agenda Who am I History and background What happens in Denmark The state of the intranet nation overall Where or why does social work? High and low value intranets/digital workplaces What makes search work? Round up Questions
- 7. History and background 2000: IntraTeam founded and I started to work with intranets 2001: First survey about intranet 2002: First networking group about intranet 2005: First benchmark of intranet 2006: First IntraTeam Event Copenhagen 2016: Launch of intranet/digital workplace survey/benchmark 8
- 8. About the survey/benchmark 233 answered the survey (13-20 minutes) 138 benchmarked (30-40 minutes) Do it with the whole team (expect 2 hours) Average benchmark score is 21% The best are over 50% 9
- 9. Countries 10
- 10. Industries 0% 5% 10% 15% 20% 25% Manufacturing Trading Consulting Financial Insurance Education Municipality (kommune) Other Governmental BioTech Construction Energy Engineering Healthcare IT Logistics Non profit Pharmaceuticals Retail Tradeunion Transport Public Other (please specify)
- 12. Trust 13 Source: World Values Survey
- 13. Denmark 2008 14 Source: European Values Study
- 14. Overall results of the survey
- 17. Average No. of departments 1,9@IntraTeam @KurtKragh @DEX2018
- 18. Average 38%
- 23. Answered question 54 Skipped question 141
- 24. Answered question 42 Skipped question 153
- 25. Where are things going? Personalisation works Office 365 and SharePoint is worth considering More departments are owning the intranet Increase in investment in intranet (and search) Search is not solving all your problems Have a strategy that appeals to top management Involve your colleagues in developing your intranet More will take part in the intranet/digital workplace survey/benchmark ;-)
- 26. Where or why does social work?
- 27. ESN works ESN sucks
- 43. What makes ESN work? ESN embedded in intranet/DW Goals for ESN Guidelines Middle managements lack of support Culture is a challenge Freely choose groups Take risks and fail Anyone can comment Most can be commented on Most can write local news Use ESN for knowledge management External acces for partners etc. Record and share videos
- 44. Difference between high value and low value intranet/DW @IntraTeam @KurtKragh @DEX2018
- 56. Difference between high value and low value intranet/DW More Purposes Responsible for the home page Top management support Mobile SharePoint or Office 365 Ressources increase Write local news Anyone can comment on news Personalisation/Customisation Analytics Increasing process efficiency Users are more satisfied with search
- 58. Search rocks Search sucks
- 65. What made search rock? Cross organisational responsible for information quality Analytics Federated search Metadata!! Expiration Consequenses if not updated
- 66. What we offer For free: Survey results if you spend 13-25 minutes An overall benchmark score and a spiderweb comparing you with the best in each category if you spend another 30-45 minutes Subscribe to IntraTeamNews News.IntraTeam.com Join our community My.IntraTeam.com Use this link: http://ow.ly/yUqY30kcKZM or QR-code or send e-mail to Kurt@IntraTeam.dk For a little fee: Report about your industry Comparing your benchmark with your industry Report on how to improve your intranet/digital workplace