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Dg 2011 Measure Resources

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Follow up from the Data Governance Conference presentation "Measure Twice, Cut Once" that provides the resources used in development of customized DG metrics

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+ Measure Twice and Cut Once Metrics for Data Governance and Stewardship Addenda Loretta Mahon Smith Lead Data Architect/ President DAMA-NCR Data Governance 2011 Winter Conference
+ Industry Offices: President, DAMA National Capitol Region. Board of Directors, DAMA International, VP Communications ICCP Certification Council Member. Presentations: DAMA International Conferences 1998, 1999, 2000, 2003, 2005 2008http://www.wilshireconferences.com/MD2008/agenda.html Information Quality Conference: 2001 DebTECH: 2003, 2004 Publications: ModernAnalyst Journal http://www.modernanalyst.com Loretta Mahon Smith The Data Administration Newsletter http://www.tdan.com Twitter: @SilverData Loretta@dama-ncr.org Master Level Certifications: Certified Data Management Professional (DAMA CDMP Global) LinkedIn:http://www.lin kedin.com/in/lorettama honsmith Certified Business Intelligence Professional (TDWI CBIP Global) Certified Computing Professional (ICCP CCP Global) 2
+ A Metrics message for you: Metrics are numbers, and management by the numbers is a practice that is well understood. Whether you call them KPIs (Key Performance Indicators) or see them as lights on a dashboard, they only have real business value when: You know what they mean define them. You know what is the current state baseline them. You know what a good result looks like benchmark them. You deliver them IN CONTEXT with appropriate footnotes be honest about them. Lies, damn lies, and statistics. Mark Twain Be sure that what you deliver isnt just a bunch of numbers. Deliver a story and let the numbers prove your points.
+ Resources & References CemKaner, James Bach, & Bret Pettichord, Lessons Learned in Software Testing, John Wiley & Sons, 2002. Hubbard, Douglas W. How To Measure Anything, Finding The Value Of Intangibles in Business . Wiley, 2007. Print. Duarte, Nancy. Resonate, Present Visual Stories That Transform Audiences. Wiley, 2010. Denning, Stephen. The Leaders Guide to Storytelling, Mastering the Art and Discipline of Business Narrative. Wiley, 2005 http://www.theinvisiblegorilla.com/ along with http://channel.nationalgeographic.com/channel/brain- games/pay-attention-pictures/
+ Measure Twice and Cut Once Patterns and Resources for Metrics Development Metric Sources: Change Management http://www.itmpi.org/assets/base/images/itmpi/Spanos-Metrics.pdf www.cert.org/archive/pdf/07tr008.pdf Program Management PMI http://www.pmi.org Good Overview http://www.pmworldtoday.net/featured_papers/2007/july.htm#2 Project level Earned Value Management Metrics http://en.wikipedia.org/wiki/Earned_value_management Inventory Management ACM http://dl.acm.org/citation.cfm?id=968207 ACM http://dl.acm.org/citation.cfm?id=1984250 https://cscmp.org/education/university/inventory-management.asp AND THE WARNING more than metrics matter YouTube: The Monkey Business Illusion http://www.youtube.com/watch?v=IGQmdoK_ZfY
+ Thank you!

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Dg 2011 Measure Resources

  • 1. + Measure Twice and Cut Once Metrics for Data Governance and Stewardship Addenda Loretta Mahon Smith Lead Data Architect/ President DAMA-NCR Data Governance 2011 Winter Conference
  • 2. + Industry Offices: President, DAMA National Capitol Region. Board of Directors, DAMA International, VP Communications ICCP Certification Council Member. Presentations: DAMA International Conferences 1998, 1999, 2000, 2003, 2005 2008http://www.wilshireconferences.com/MD2008/agenda.html Information Quality Conference: 2001 DebTECH: 2003, 2004 Publications: ModernAnalyst Journal http://www.modernanalyst.com Loretta Mahon Smith The Data Administration Newsletter http://www.tdan.com Twitter: @SilverData Loretta@dama-ncr.org Master Level Certifications: Certified Data Management Professional (DAMA CDMP Global) LinkedIn:http://www.lin kedin.com/in/lorettama honsmith Certified Business Intelligence Professional (TDWI CBIP Global) Certified Computing Professional (ICCP CCP Global) 2
  • 3. + A Metrics message for you: Metrics are numbers, and management by the numbers is a practice that is well understood. Whether you call them KPIs (Key Performance Indicators) or see them as lights on a dashboard, they only have real business value when: You know what they mean define them. You know what is the current state baseline them. You know what a good result looks like benchmark them. You deliver them IN CONTEXT with appropriate footnotes be honest about them. Lies, damn lies, and statistics. Mark Twain Be sure that what you deliver isnt just a bunch of numbers. Deliver a story and let the numbers prove your points.
  • 4. + Resources & References CemKaner, James Bach, & Bret Pettichord, Lessons Learned in Software Testing, John Wiley & Sons, 2002. Hubbard, Douglas W. How To Measure Anything, Finding The Value Of Intangibles in Business . Wiley, 2007. Print. Duarte, Nancy. Resonate, Present Visual Stories That Transform Audiences. Wiley, 2010. Denning, Stephen. The Leaders Guide to Storytelling, Mastering the Art and Discipline of Business Narrative. Wiley, 2005 http://www.theinvisiblegorilla.com/ along with http://channel.nationalgeographic.com/channel/brain- games/pay-attention-pictures/
  • 5. + Measure Twice and Cut Once Patterns and Resources for Metrics Development Metric Sources: Change Management http://www.itmpi.org/assets/base/images/itmpi/Spanos-Metrics.pdf www.cert.org/archive/pdf/07tr008.pdf Program Management PMI http://www.pmi.org Good Overview http://www.pmworldtoday.net/featured_papers/2007/july.htm#2 Project level Earned Value Management Metrics http://en.wikipedia.org/wiki/Earned_value_management Inventory Management ACM http://dl.acm.org/citation.cfm?id=968207 ACM http://dl.acm.org/citation.cfm?id=1984250 https://cscmp.org/education/university/inventory-management.asp AND THE WARNING more than metrics matter YouTube: The Monkey Business Illusion http://www.youtube.com/watch?v=IGQmdoK_ZfY