The customer provided positive feedback about their interactions with various customer service agents, praising the agents for being polite, respectful, empathetic, helpful, efficient, patient and pleasant. The agents took time to provide guidance, were eager to assist, and made the customer's experience much better than expected. Overall, the customer was very impressed with the high quality of customer service received.
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Customer Testimonials
1. Whatever you all do to inspire customer service in
your staff, it is working. "
2. The agent was very polite and treated me with
respect. I appreciated that.
3. I feel that her insight was very good, and she was
genuinely eager to help. "
4. Having a real person take me step by step
through the process was GREAT. Did not expect
agent to give me directions, then stay on the phone
as I worked the process. All jurisdictions need to get
on board with you guys. Customer Service is A
PLUS!"
5. I was very pleasantly surprised to speak with
Josie who seemed genuinely empathetic and
wonderful! I even told my friends how good the
experience was!"
8. The agent was a doll! Very sweet girl who didnt
make you feel bad or was rude, so you cant help but
respond in the same positive way. Also was very quick
and efficient in her job. She deserves a bonus!
9. The lady I spoke with was extremely
helpful and very sweet.