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CONSUMER BEHAVIOUR PRESENTATION
ON
DIFFUSION OF INNOVATION
What is Innovation???
Transformation of an idea into
something useful.
There are two different kinds of
innovations
1.New things
2.Development of new things.
Diffusion of Innovation
 The diffusion of innovations theory seeks to
explain how and why new ideas and practices
are adopted, with timelines potentially spread
out over long periods.
 It is designed in two process:
1. Diffusion
2. Adoption
Stages in innovation
 Innovators
 Early adopters
 Early majority
 Late majority
 Laggards.
The diffusion process
The innovation Various approaches
have been taken to
define new product:
1.Firm oriented
2.Product oriented
3.Market oriented
4.Consumer oriented
The channels of
communication
The social system
Time
The diffusion process
The innovation how quickly
innovation spread
depends on channel
on communication.
There are two
sources for
communication:
I. Impersonal
II. Interpersonal
The social system
Time
The diffusion process
The innovation It is a physical, social or
cultural environment in
which people belong
and within which they
function:
It can be of two type :
I. Traditional social
system
II. Modern social system
The channels of
communication
Time
The diffusion process
The innovation Backbone of diffusion
process.
it pervades the study of
diffusion in three
distinct ways :
1. The amount of
purchase time.
2. The identification of
adopter categories
3. The rate of adoption.
The channels of
communication
The social system
Product characteristics that influence
diffusion
 Relative advantage
 Compatibility
 Complexity
 Trialability
 Observability
 Resistance to innovation
Stages in adoption
Adoption process
Consumer in first
expose to the product
innovation.
Lacks in information
about the product
May only know the
name of product and
its basic features.
Interest
Evaluation
Trial
Adoption or Rejection
Adoption process
Awareness Consumer is
interested in product
and search for
additional
information.
He wants to know
what is it, how it
works and what its
potentialities are.
Evaluation
Trial
Adoption or Rejection
Adoption process
Awareness Consumer decides
whether or not to
believe this product or
service.
Will it satisfy his
needs and
requirements.
Individual makes a
mental trial of the
idea
Interest
Trial
Adoption or Rejection
Adoption process
Awareness Consumer uses the product
on a limited basis.
During this stage the
individual determines the
usefulness of the innovation
and may search for further
information about it.
The trial stage is
characterized by small-scale
experimental use, when its
possible.
Interest
Evaluation
Adoption or Rejection
Adoption process
Awareness If trail in favorable
consumer decides to
use the product
If unfavorable the
consumer decides to
reject it.
Interest
Evaluation
Trial
Consumer innovator
 Small group of consumer who are the earliest
purchase of the new product.
 Earliest customer can be defined in may ways :
First 2.5% of the social system
Status of the new product investigation
Innovativeness .
Opinion leader
 Individual whose ideas and behavior serve as
a model to others.
 The innovator is an opinion leader.
 When innovators are enthusiastic they might
encourage other to buy it.
 For products that do not generate much
excitement consumer innovators might not be
sufficiently motivated to advice it.
Market mavens
 Special category of consumer influencer.
 Posses a wide range of information about
different type of products, retail outlet etc.
 Like to shop and share shopping.
 Not primarily concerned with price.
Personality traits
 Personality traits that have been useful in
differentiating consumer innovators and non
innovators include:
Consumer innovativeness
Dogmatism
Social character
Need for uniqueness
Optimum stimulation level
Change leaders
 Also know as high-tech innovators.
 Such individuals tend to embrace and
popularize many of the innovation that are
ultimately excepted by mane frame
population such as computer, fax machine etc.
 They fall into two distinct group:
1. Younger group
2. Middle-aged group
Technophiles
 Those individuals who purchase
technologically advance product soon after
their market debut.
 They tend to be technically curious people.
 These consumers are typically younger, better
educated and more affluent.
Managerial application
 Marketing research
 Development of new product
 Reviews of product
References
1. Consumer Behaviour by Leon G. Schiffman
and Lesile Lazar Kanuk.
2. Marketing Innovation by Davila
Estein,Shelton
3. Consumer Behavior in Indian perspective by
Suja nair
Thank you

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Diffusiono finnovation

  • 2. What is Innovation??? Transformation of an idea into something useful. There are two different kinds of innovations 1.New things 2.Development of new things.
  • 3. Diffusion of Innovation The diffusion of innovations theory seeks to explain how and why new ideas and practices are adopted, with timelines potentially spread out over long periods. It is designed in two process: 1. Diffusion 2. Adoption
  • 4. Stages in innovation Innovators Early adopters Early majority Late majority Laggards.
  • 5. The diffusion process The innovation Various approaches have been taken to define new product: 1.Firm oriented 2.Product oriented 3.Market oriented 4.Consumer oriented The channels of communication The social system Time
  • 6. The diffusion process The innovation how quickly innovation spread depends on channel on communication. There are two sources for communication: I. Impersonal II. Interpersonal The social system Time
  • 7. The diffusion process The innovation It is a physical, social or cultural environment in which people belong and within which they function: It can be of two type : I. Traditional social system II. Modern social system The channels of communication Time
  • 8. The diffusion process The innovation Backbone of diffusion process. it pervades the study of diffusion in three distinct ways : 1. The amount of purchase time. 2. The identification of adopter categories 3. The rate of adoption. The channels of communication The social system
  • 9. Product characteristics that influence diffusion Relative advantage Compatibility Complexity Trialability Observability Resistance to innovation
  • 11. Adoption process Consumer in first expose to the product innovation. Lacks in information about the product May only know the name of product and its basic features. Interest Evaluation Trial Adoption or Rejection
  • 12. Adoption process Awareness Consumer is interested in product and search for additional information. He wants to know what is it, how it works and what its potentialities are. Evaluation Trial Adoption or Rejection
  • 13. Adoption process Awareness Consumer decides whether or not to believe this product or service. Will it satisfy his needs and requirements. Individual makes a mental trial of the idea Interest Trial Adoption or Rejection
  • 14. Adoption process Awareness Consumer uses the product on a limited basis. During this stage the individual determines the usefulness of the innovation and may search for further information about it. The trial stage is characterized by small-scale experimental use, when its possible. Interest Evaluation Adoption or Rejection
  • 15. Adoption process Awareness If trail in favorable consumer decides to use the product If unfavorable the consumer decides to reject it. Interest Evaluation Trial
  • 16. Consumer innovator Small group of consumer who are the earliest purchase of the new product. Earliest customer can be defined in may ways : First 2.5% of the social system Status of the new product investigation Innovativeness .
  • 17. Opinion leader Individual whose ideas and behavior serve as a model to others. The innovator is an opinion leader. When innovators are enthusiastic they might encourage other to buy it. For products that do not generate much excitement consumer innovators might not be sufficiently motivated to advice it.
  • 18. Market mavens Special category of consumer influencer. Posses a wide range of information about different type of products, retail outlet etc. Like to shop and share shopping. Not primarily concerned with price.
  • 19. Personality traits Personality traits that have been useful in differentiating consumer innovators and non innovators include: Consumer innovativeness Dogmatism Social character Need for uniqueness Optimum stimulation level
  • 20. Change leaders Also know as high-tech innovators. Such individuals tend to embrace and popularize many of the innovation that are ultimately excepted by mane frame population such as computer, fax machine etc. They fall into two distinct group: 1. Younger group 2. Middle-aged group
  • 21. Technophiles Those individuals who purchase technologically advance product soon after their market debut. They tend to be technically curious people. These consumers are typically younger, better educated and more affluent.
  • 22. Managerial application Marketing research Development of new product Reviews of product
  • 23. References 1. Consumer Behaviour by Leon G. Schiffman and Lesile Lazar Kanuk. 2. Marketing Innovation by Davila Estein,Shelton 3. Consumer Behavior in Indian perspective by Suja nair