Digital Evolution 2014: Dominic Campbell
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This document introduces Dominic Campbell and his company FutureGov. It discusses their belief in empowering people and shifting from command-and-control institutions to focusing on public value and relationships. FutureGov uses human-centered design to transform public services, discovering user needs, prototyping solutions, and testing them. The document presents some of FutureGov's projects applying these principles, like Casserole which aims to create a collaborative, on-demand social care platform similar to Uber.
Digital Evolution 2014: Dominic Campbell
- 1. www.wearefuturegov.com HELLO MY NAME IS DOMINIC CAMPBELL
- 2. The personal! Me, my world view and my story!
- 3. FUTUREGOV
- 4. OUR CLIENTS
- 6. We Gov ! ! We believe in the power of people!
- 7. shift from public institutions to focusing on public value
- 8. shift from thinking about command and control to focusing on creating relationships
- 9. HACKING THE OLD AND BRINGING IN THE NEW
- 11. COMMUNITY PARTICIPATION IN INNOVATION
- 12. WHY DESIGN?
- 13. DESIGNING FOR A FUTURE THAT DOESNT YET EXIST
- 14. DESIGN IS THE KEY TO TRANSFORMATION TRANSFORMATIONAL ( Financial vulnerability ) TRANSACTIONAL 足}LiiwiVi速 TWEAKS IMPROVEMENTS ( Application forms )
- 15. DISCOVER DONT MOVE TO SOLUTIONS UNTIL YOU REALLY UNDERSTAND THE PROBLEM
- 17. UNDERSTANDING WHERE THINGS ARE GOING WRONG
- 18. UNPACKING INSIGHTS TO DEFINE A BRIEF
- 19. DESIGN DREAM, IMAGINE, DO DIFFERENT
- 20. HOW CAN THIS
- 21. INFORM THIS
- 22. PROT THINK BIG, START SMALL OTYPEMAKE A DECISION (JFDI)
- 23. TESTING - FAST, CHEAPLY AND OPEN-MINDEDLY
- 25. BRINGING A SILICON VALLEY STATE OF MIND TO SOCIAL CARE Dominic Campbell @FutureGov
- 26. WHY CANT WE HAVE BOTH?
- 27. UBERTAXI Iconic, Knowledgeable versatile UBERX Everyday cars for everyday use
- 28. PRINCIPLES OF UBER rate review cashless convenient transparent disruptive
- 29. LANTERN: PERSONALISED NEEDS BASED SUPPORT
- 30. SCOUT: USER CURATED CONTENT
- 31. BUT WHAT ABOUT THE UBERX OF SOCIAL CARE? Better, faster, cheaper
- 32. CASSEROLE: COLLABORATIVE PUBLIC SERVICES
- 33. Idea developed in partnership with Surrey Council 6 month pilot in Reigate Banstead (funded by TSB Design Council) Timeline 6 month proof of concept in Tower Hamlets (Funded by Nesta and TH council) 1 year proof of concept and implementation in Barnet (Funded by Barnet Group)
- 34. COMMUNITY ENGAGEMENT AND CUSTOMER SERVICE
- 35. HOW IT WORKS
- 37. COOK SIGN-UPS BY COUNCIL AREA
- 38. NEVER, EVER GIVE UP