狠狠撸

DIGITAL + MEDIA
LITERACY
FOR THE CIVIL SERVICE
PRESENTED BY: GARTH VON BUCHHOLZ, BA, CUA

DIGITAL + MEDIA LITERACY
Have you ever
considered all the digital
elements in your life
that you sometimes
have to struggle to
understand?
? New apps you’ve never used before
? Familiar apps that change their interface
? Digital devices such as new cellphones, TVs
or cameras that are entirely different than
your last ones
? Websites that don’t work properly or have
confusing information
? Electronic forms that fail
? Helping family or friends who have issues
with technology
? Difficulties with editing or sharing photos
and videos
? Dealing with privacy issues, misinformation,
stalkers, trolls, phishers and spammers on
social media

What is one of your biggest challenges with
digital living? How would you define being
“digitally literate”?
Select the Chat icon at the top of
your screen to open the chat
window, then type in your
feedback on these questions!

What is Digital Literacy?
Digital literacy is a sets
of technical skills or
competencies that can
be learned and
evaluated. These skills
help people navigate
their digital
environments
successfully and
become creators as
well as consumers of
information.

Digital Literacy in Canada
The Government of
Canada funds a Digital
Literacy Exchange
Program to help support
Canadians who may be
most impacted by a lack
of skills and a lack of
access to the Internet and
technology in general
(see video on digital literacy initiatives
for Manitoba First Nations).
“Innovation and technological progress is
creating tremendous change, and as a
result, digital skills are increasingly
relevant—in school, at home and in the
workplace. This is true for Canadians of
every age, background, education level
and employment status. While 83% of
Canadians use the internet (Canadian
Internet Use Survey 2012), there are still
groups who are newly involved with, or
haven't fully discovered the benefits of
being online. It is important to support
these groups to ensure no one is left
behind in the digital economy.”

Digital Literacy in B.C.
In British Columbia, we have a definition of Digital Literacy based on
standards developed by the International Society for Technology in
Education. The B.C. Ministry of Education defines digital literacy by
these characteristics:
1. Research and information literacy
2. Critical thinking, problem solving and decision making
3. Creativity and innovation
4. Digital citizenship
5. Communication and collaboration
6. Technology operations and concepts

Why is Digital Literacy important for civil servants?
? We are information consumers and need to understand our digital
environments and the information around us so we can effectively
help ourselves and our colleagues
? We need to learn how to use information and communication
technology to effectively deliver information and services to the
citizens we serve
? We need to be aware of the challenges in improving our digital
literacy and overcoming accessibility barriers that affect different
people in different ways (intersectionality and GBA+)
? We need to be aware of the potential risks and failures of digital
services and communications so we can prepare and resolve them
when they occur

Related Digital Literacy concepts…

What is Media Literacy?
Digital Literacy means we
have the skills to be both
producers of digital
content as well as
consumers of it. Media
Literacy is one aspect of
how critical thinking
skills, technical skills and
social skills can help us
online.

Oct 26-30 this year was
annual Media Literacy
Week in Canada
(https://mediasmarts.ca/me
dia-literacy-week), an
annual event that has also
been adopted in the U.S. by
the National Association for
Media Literacy Education
(NAMLE)
https://mediasmarts.ca/media-literacy-week

What is Digital Citizenship?
Source:
MediaSmarts.ca
Source: TeachThought.com
Digital Citizenship
is…how we
interact safely,
ethically and
responsibly in our
digital
environments

What is Digital Citizenship?
Source:
MediaSmarts.ca
“Digital Citizenship is the norms of behaviour
with regard to technology use. It involves: having
access to technology, being willing and able to
use technology fairly, proficiently, and
responsibly. The concept of digital citizenship is
complex and multi-faceted.”
Source: Special Education Technology – British Columbia (SET-BC)

Digital Literacy benefits everyone…
Source:
MediaSmarts.ca
? Helps make government services
more accessible and to consider
Gender-Based Analysis+ factors
? Helps civil servants become better
information and service creators
? Helps improve commerce and drive
the digital economy
? Helps civil servants become smarter
stewards of information, more
responsible digital citizens
? Ensures the civil service is capable of
meeting technology challenges and
reducing risks associated with them

Now that we know more about Digital+ Media
Literacy skills and why they are important…
What do you think we can do to promote Digital Literacy in
Canada?
How do you think we can become better Digital Citizens, in
our work and in our everyday lives?
DISCUSSION POINTS

Digital Literacy Resources
?B.C. Ministry of Education and Training
?Canada Digital Literacy Exchange Program
?The Digital Citizen is Here – Are Governments Ready?
?Digital and Media Literacy Fundamentals
?Digital Literacy: Canada’s Productivity Opportunity (pdf)
?ICT and Digital Literacy: Government Resources
?SET-BC
?UNESCO: A Global Framework to Measure Digital Literacy
VIDEOS
? What is Digital Literacy
? Digital Literacy for Manitoba First Nations
? How to Spot Fake News

狠狠撸

Digital + Media Literacy for the Civil Service

More Related Content

Digital + Media Literacy for the Civil Service