The document provides information about the Digital Skills Authority and its Certificate in Online Business (COB) certifications. The Digital Skills Authority offers a suite of COB certifications in areas like e-commerce, digital marketing, and business management. These certifications are delivered through classroom courses by Licensed Training Providers or through self-study online courses. The document outlines the various COB certification programs, course content, testimonials from students who have taken the courses, and opportunities for organizations to become Licensed Training Providers or Authorized Testing Centers.
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Digital Skills Authority - Become a Training Provider, Reseller or Test Centre 2020 Edition
1. The Certificate in Online Business
Series of Certifications only
(V6 updated 7th August 2020)
Training, Testing and Reseller Opportunities 20201
2. Digital Skills Authority
Industrys Global Digital Skills
Authority
Previously called The
Certificate in Online Business
Founded in April 2016 /
Rebrand 2020
Founder & President Deborah
Collier
Creator of first series of COB
Certified programs 2009
Ongoing development to 2020
2
Digital Skills Authority 7th August 2020
3. Employment Qualifications
Our First Suite:
The Certificate in Online
Business: COB Certified
COB Certified CXO
COB Certified Leader
Series
COB Certified Manager
Series
COB Certified Marketing &
E-Commerce Team Series
3
Digital Skills Authority 7th August 2020
4. COB is Industry-Recognised
Digital Skills Authority 7th August 2020
Some of the more well-known brands who take COB Certified training:-
4
5. COB is Industry-Recognised
Digital Skills Authority 7th August 2020
5
Procter & Gamble
Three (Hutchison 3G UK)
House of Fraser
Croatia, Delta and other Airlines
Banks
Historic Scotland
Schneider Electric Europe & China
South African Post Office
Mars & Royal Canin
Ministry of Education Oman
LOreal
Information Technology Authority -
Government of Oman
ABIC
Huawei
Loughborough University Staff
Saudi Post
Zain Telecom
Chambers of Commerce and Stock
Exchanges
AXA Insurance
Thales-Raytheon
Ernst & Young
Some of the more well-known brands who take COB Certified training:-
7. Digital Skills Authority 7th August 20207
New Shorter Certifications
Courses
Sub-sets of our Manager
Programs
E-Commerce Sales Specific
COB Certified Web Merchandiser
COB Certified Category Manager
COB Certified Marketplace Trader
E-Business, Marketing &
Commerce
COB Certified Content Strategist
Marketing
COB Certified Marketing Executive
8. Digital Skills Authority 7th August 20208
NEW Annual Digital Skills Authority Conference
with a strategic board member certification.
Hosted Exclusively by Digital Skills Authority
Licensed Training Partners can earn referral fees
FREE Certification offered exclusively by
Digital Skills E-Learning platform
Enforces Ethics at Heart of our
Certifications
For members of the public and media
Supports awareness of our brand and
certifications
9. What is COB?
The Certificate in Online
Business
Digital Skills Authoritys
core suite of certifications
in Digital Business
Provides industry-
recognised business
qualifications
digital business
e-commerce
digital marketing
Digital Skills Authority 7th August 2020
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10. Practical Courses
Increase multi-channel
sales using the Internet
Increase efficiency,
reduce costs and
enhance reputation
Maximise ROI (Return-
on-Investment)
Enable organisations of
all sizes (including start-
ups to plan carefully for
online business)
Digital Skills Authority 7th August 2020
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11. Enabling Effective Teams
Installs collaborative
working and greater
communication among
teams
Encourages and enable
teams by delivering a
broader vision of their
business, and other
organisations
Bridges the gap between
IT and business
Engages and maximise
supplier relationships
Digital Skills Authority 7th August 2020
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12. Modes of Learning
Classroom
E-Learning
Blended
Self-Study Box Sets
E-Learning + Printed
Books
Digital Skills Authority 7th August 2020
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13. Classroom Certification Courses
Digital Skills Authority 7th August 2020
- Developed by leading experts and practitioners
- Delivered by 'Licensed Training Providers
- Deliver consultative classroom course
- Invigilate exam during final course day
- Authorised Testing Centres
- Universities, Institutes and government organisations such
as British Institute
- invigilate repeat (and post e-learning exams around the
globe).
- Digital Skills Authority also offers Secure Live Online
Exams with Webcam
13
14. What do we offer?
Licensed Training Provider Licenses
Globally
To credible training and other*
organisations
License to deliver high-quality consultative
classroom courses
Public courses and on-site
Accreditation
COB Exam Council Sets, marks and
issues exams
Trainer Academy
Accredited COB Certified Trainer Program
E-Learning Courses
Bulk and Reseller Licenses
Other Strategic E-Learning Partnerships
E-Learning audience do NOT compete with
classroom audience
Digital Skills Authority 7th August 2020
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15. Our Core Certifications
- Industry developed
- Industry recognised
- Developed by experts
Digital Skills Authority 7th August 2020
COB Certified E-Business Manager
COB Certified E-Commerce Manager
COB Certified Digital Marketing Manager
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16. Leader Certifications
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The COB Certified Manager Certifications, are a pre-requisite to the Leader
Certifications. The Manager Certifications have been accoladed
by Leaders and teams from well-known organisations around the globe.
17. 6-Shorter Qualification Courses within our Manager
Programs
New Shorter Certifications Courses
E-Commerce Sales Specific
COB Certified Web Merchandiser
COB Certified Category Manager
COB Certified Marketplace Trader
E-Business, Marketing &
Commerce
COB Certified Content Strategist
Marketing
COB Certified Marketing Executive
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Digital Skills Authority 7th August 2020
18. Future Certification Programs
More certifications for
individuals to come
Upcoming certifications
for businesses /
organisations
Best-practice
Global standard / Kite
mark
Digital Skills Authority 7th August 2020
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19. COB Certified Highlights
Digital Skills Authority 7th August 2020
Well-established and perfected since 2008
First-class reputation Excellent testimonials from
blue-chip organisations, governments, and SMEs
Global audience
Powerful actionable insights, enabling teams, high-
quality
Delivers value to employees and organisations
Increase sales and efficiency
Enhance reputation and branding
Reduce waste and overall costs
Partner testing centres include the British Council,
universities and institutes globally
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20. COB Certified E-Business Manager
5-day E-Business
Management Course
E-Learning or Self-Study
Course Box Set
Audience:
Business Owners
Portal/Intranet
managers/Directors
Digital marketing
managers/Directors
Web and e-commerce
managers/Directors
Directors/ Heads of Online
Digital Skills Authority 7th August 2020
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21. Sample Classroom Testimonial
"The experience I had of the COB
Certified E-Business Manager Program
was remarkable, and very fulfilling.
Being introduced to the world of E-
Business was worth the investment.
The e-business strategy and planning
elements were particularly interesting,
as it required a shift in mind-set from
the traditional strategy management
planning. I recommend this course, as
it not only taps into the commerce
element, but also on how efficiency
can be achieved through automation".
Portia Matsena, then Acting
General Manager Commercial,
South African Post Office
Digital Skills Authority 7th August 2020
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22. Sample ClassroomTestimonial
The trainer really brings 'talks
that walk' with useful and
actionable insights. Being an
active listener the course was
interactive and creative, which
helps to participate and remember
things. I encourage anyone, from
beginners to experts, to attend
COB courses. It refreshed my
memory on risk management,
legal aspects of ecommerce and
also key site design and
ergonomy how to". Christophe
Ferrasse, then Global E-
Business Leader, Royal Canin -
A Mars Company
Digital Skills Authority 7th August 2020
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23. Course Content
E-Business Strategy,
Planning & Management
E-Commerce Planning
Content Strategy &
Customer Experience
Online Marketing and
Branding
COB Certification -
Review, Exercises and
Exam
Read Full Course Information
Digital Skills Authority 7th August 2020
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24. COB Certified E-Commerce Manager
5-day E-Commerce Classroom
Program
E-Learning or Self-Study Course
Box Set
Audience:
E-Commerce and Multi-Channel
Store Owners and Managers
Heads of E-Commerce and Online
E-Commerce Teams
Web Merchandisers
Business Development Managers
Digital Skills Authority 7th August 2020
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25. Sample ClassroomTestimonial
"I attended the COB Certified E-
Commerce Manager course in
April 2014, The week-long training
was an enjoyable and very
informative experience which I
would highly recommend to
anyone who works in the field of
eCommerce". Elisa Pogliano, E-
Commerce Leader Procter &
Gamble UK & Ireland (Now
Director Omni-Channel at Mattel)
Digital Skills Authority 7th August 2020
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26. Sample Classroom Testimonial
"Overall I found the COB Certified E-
Commerce Manager Program to be
very useful to me and the two other
members of my team who attended
with me..."Jacqueline Harper
Director Online
"I would recommend the course for
someone who is looking for a
complete high-level view of E-
Commerce, the course content is
extensive within the 5 days so it will
equip you well for the future, whether
it be your own business or in your
workplace..." Chris Chapman then
Online Commercial Performance
Manager, Hutchison 3G
Digital Skills Authority 7th August 2020
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27. Course Content
E-Commerce Planning
Web Content Strategy
and Customer
Experience
Online Marketing for
Retailers
Web Merchandising for
Optimum Sales
COB Certification -
Review, Exercises and
ExamRead Full Course Information
Digital Skills Authority 7th August 2020
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28. COB Certified Digital Marketing
Manager
5-Day Digital Marketing
Manager Program
Upcoming E-Learning
with Live Online
Webinars
Audience:
Digital Marketing
Managers and Directors
Marketing Department
Directors and Teams
Heads of Online
Business Owners
Digital Skills Authority 7th August 2020
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29. Sample Classroom Testimonial
"I will strongly recommend
anyone who would like to
improve his/her skills in
planning for digital marketing
to attend the COB Certified
Digital Marketing Manager
course because they will get
step by step learning of the
process and strategies. It will
definitely add new skills to
them". Naema Alibimani,
Portal Marketing Team
Oman Ministry of
Education
Ministry of Education
Sultanate of Oman
Digital Skills Authority 7th August 2020
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30. Course Content
Digital Marketing &
Advertising Strategy, Email
Marketing, SEO and
Emerging Technologies
Web Content Strategy and
Customer Experience
Pay-Per-Click Advertising
Social Media Marketing
and Networking
COB Certification -
Review, Exercises and
ExamRead Full Course Information
Digital Skills Authority 7th August 2020
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31. Authorised Testing Centres (ATPs)
Digital Skills Authority 7th August 2020
View Full List of Authorised
Testing Centres
Or visit COBCertified.com
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32. Partner Opportunities
Become a COB
Certified Licensed
Training Provider
(LTP)
Become a COB
Certified Authorised
Testing Centre
(ATC)
E-Learning License
Reseller
Digital Skills Authority 7th August 2020
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33. Who Can Apply for Partnership?*
Digital Skills Authority 7th August 2020
Universities or professional institutes (LTP or ATC)
Chambers of commerce (LTP or ATC)
Specialist government organisations (LTP or ATC)
Large and very established training organisations
(LTP only)
Large well-known international consulting or
professional service firms (LTP only)
Large established advertising, marketing or tech
firms (LTP only)
Banks (with trainers provision option) (LTP only)
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34. Join our COB Certified Licensed Training Provider (LTP) Network
Become a Licensed Training Provider
Digital Skills Authority 7th August 2020
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35. Why Become a Licensed Training
Provider?
Additional revenue
stream
Cross-sell / Upsell
Additional credibility -
Enhance your
reputation
Be part of a global
standard
Authorised Training
Provider Accreditation
(is a stamp of quality)
Digital Skills Authority 7th August 2020
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36. How do we support you?
One-to-One Strategic Counsel
from Our Regional Leader
(EVP)
Course marketing, selling and
operational advice
Training of your trainers
Enhanced training program for
territory
E.g. Relevant social media
network training
Ongoing support from our
team
Annual partner conferences
Attend, learn, discuss,
feedback, network
Digital Skills Authority 7th August 2020
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37. What marketing do we do?
Press Announcement in
Territory, State or Region
Listing on our global web
site
Listing on our relevant
multi-lingual site
Announce your COB
Certified public courses
on social media
Brand Guidelines and
Marketing Pack
Digital Skills Authority 7th August 2020
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38. Our Own COB Initiatives Help You
Digital Skills Authority 7th August 2020
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COB Branding, PR and Web Site Localisation
Plans Support You
Income from Licensing Helps us with
Regional and Multi-Lingual COB brand PR /Marketing
in the countries of Licensed Training Partners
Launch and run our own localised multi-lingual COB
brand and certification site
in your audience language
audience relevant articles, news and job postings
Licensed Training Partner, course and trainer listing
39. How much can an LTP make?
A COB Licensed Training
Provider could generate
$430,000 revenue from
eight public courses with 8
delegates and from
$26,000 on an on-site
course
Additional sales revenue
from cross-sell and up-sell
of own services / products
Additional long-term
customers
Digital Skills Authority 7th August 2020
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40. Sample Calculation
Digital Skills Authority 7th August 2020
One License
One Track
8 Public Courses
Delivered
12 Delegates Per
Course
5 On-Site Courses
Per Year
TOTAL PROFIT =
$615K USD
Contact Us
Request Our Helpful
Revenue, Costs and Profits Calculator
40
41. COB Licensed Training Provider
Costs
Digital Skills Authority 7th August 2020
COB License Fees
Trainer Accreditation Fees
Hire already accredited or train own experts
One off fee per trainer
Official Training Materials & Exam Packs
Delegate Exam Administration / Accreditation
Own Trainer and Venue Fees
Certificate in Online Business Official Training Team
may be available for some LTPs
Own Marketing Fees
41
42. Option 1 - Unlimited Delegate License
Option 2 Pay-Per-Use
Licensing Options42
Digital Skills Authority 7th August 2020
43. Option 1 - Unlimited Delegate License
Digital Skills Authority 7th August 2020
Annual License Fee English Language (Per territory or state depending
on location) in US Dollars
From $60K One Track
From $92K E-Commerce + E-Business
From $120K E-Commerce + Digital Marketing
From $120K E-Business + Digital Marketing
From $145K All three tracks
Add $20K per Track Non-English Language
Fees subject to 20% VAT in EU
Trainer Accreditation Fee* Optional
One off fee per trainer
Fee depends on location, numbers and delivery
Trainer accreditation and training takes place in English
Official materials multi-lingual options available for multi-lingual course delivery
VAT added depending on location.
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44. Accredited COB Certified Trainers
Employ existing or freelance
trainers
Get your own trainers
accredited* (Fee charged)
Trainer training and certification
- One-off fee
COB Certified Accredited Trainer
Training and Ongoing Support
Trainers and provider/centre
certified by The Certificate in
Online Business
Download Accredited COB Certified
Trainer Guide (PDF 799KB)
Digital Skills Authority 7th August 2020
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45. Official Training Materials & Exam
Packs
Student Books and Exam
Each student course pack includes
6 A4 Study/Workbooks + 1 Classroom
exclusive presentation books
Access to downloadable templates
Examination Papers + Marking +
Certification
Optional COB branded student
gifts/extras
Special Price with Unlimited License
Option
贈7,500 including VAT per 12 packs
Student Course Packs & Template
Access
Exam papers
Exam administration, marketing
accreditation
Exams are invigilated by Licensed
Training Provider on last day of course
Digital Skills Authority 7th August 2020
Sample Course Books
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46. Option 2 Pay-Per-Use
Test the market with
agreed minimum
number of courses
Commit to agreed
minimum of delegates
Can switch to
Unlimited Licensing
Option or Extend
Pay-Per-Use
Commitment
Fixed Fee Per Delegate
includes:
License Fee
Delegate training book
packs and exam papers
Our exam
administration, marking
and accreditation fees
Excludes Accredited
COB Certified Trainer
Fees
46
Digital Skills Authority 7th August 2020
About What does it include?
47. Profit Calculator
Digital Skills Authority 7th August 2020
Discover your
Revenue
Costs
Profit
Contact us for a helpful calculator and one-to-
one consultation with a COB Regional Leader
View final slide for contact details.
47
48. Become a COB Certified Authorised Testing Centre (ATC)
Authorised Testing Centres
Digital Skills Authority 7th August 2020
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49. What is COB Certified?
Digital Skills Authority 7th August 2020
COB (Certificate in Online Business)
brands founded in 2008 and established by
Deborah Collier
COB Certified series developed by leading
industry experts
Globally recognised by leading well-known
brands and governments around the globe
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50. COB Certified Exams Where?
Digital Skills Authority 7th August 2020
Any new COB Certified Licensed Training
Providers (LTP) As part of on-site or public
course
Authorised Testing Centres (ATP) invigilate
Exam retakes
Self-study and e-learning course exams
ATPs do NOT mark the exams
ATPs do NOT issue COB Certified qualifications
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51. Authorised Testing Centres (ATC)
Digital Skills Authority 7th August 2020
Invigilate COB Certified exams
Customers purchasing COB Certified Self-Study
Course Box Sets
Customers subscribing to E-Learning only
editions
Customers retaking COB exams (All)
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52. Benefits of Becoming an ATC
Additional revenue
Payment received direct
from student
Your standard invigilation
fees
Association with COB
brand
Advertisement
ATCs Listed on The
Certificate in Online
Business web site
Digital Skills Authority 7th August 2020
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53. Exam booking
Exam administration
COB ATC responsibilities
What does the ATC earn?
The Exam Process (ATCs Only)
Digital Skills Authority 7th August 2020
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54. Step 1: Administration Fees
Digital Skills Authority 7th August 2020
Student or Sponsor Pays
Exam Administration Fees COB students details
registered with COB
Certified Examination Council
Authorised Testing Centre (ATC) details
Unique Candidate number
Booking Authorisation code
54
55. Step 2: Invigilation / Exam Booking
Digital Skills Authority 7th August 2020
Student or Sponsor Pays
Exam Invigilation Fees
Books and Invigilates Exam
Requests
Papers
Provides
Exam Papers
55
56. ATC Responsibilities During Exam
Digital Skills Authority 7th August 2020
Welcome and ensure examinee comfort
Optional: Provide refreshments
Read exam rules to examinee
Provide professional presence during exams
Ensure rules are adhered to during exams
Maintain fairness and integrity
Time the exams
1hr 30 Part A
15-30 Minute break
1hr 30 Part B
Lunch break
1hr 30 Part C (for dual certification exams only)
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57. Step 3: Accreditation
Digital Skills Authority 7th August 2020
Couriers Completed
Exam Papers Marks Exams / Issues Results
and Certificate (if passed)
57
58. What Does ATP Earn?
Digital Skills Authority 7th August 2020
Invigilation fees are set by the ATC
Fees are competitive around the globe
Ranging on average 贈50 - 贈200 for single
certification
Invigilation fees include completed paper
courier fees to COB Council
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59. Sell or Give E-Learning Licenses
Digital Skills Authority 7th August 2020
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60. Multi-Lingual E-Learning
Digital Skills Authority 7th August 2020
Tracks
COB Certified E-Commerce Manager
COB Certified E-Business Manager
COB Certified E-Commerce + E-Business
Manager
COB Certified Digital Marketing Manager
Combined Live Online + E-Learning - Upcoming
Languages
English
Upcoming Multi-Lingual
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61. High-Volume Multi-User Licenses
Digital Skills Authority 7th August 2020
Carefully selected reseller partners, for
example
Banks
Large educational institutions
Buy discounted high-volume user licenses for
COB Certified e-learning courses
Sell individual licenses or
Offer e-learning licenses free to new or
existing customers
Bank business customers
61
62. Download E-Learning Guide
Download E-
Learning Guide
(PDF 1.7MB)
Visit our brand site
COBCertified.com
Visit Digital Skills
Authority
Digitalskillsauthority.
org
Digital Skills Authority 7th August 2020
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63. Contact us for further information
Deborah Collier
President & Chief Information / Marketing Officer
Digital Skills Authority
Digitalskillsauthority.org
COBCertified.com
Phone: 01753 362 654
International +44 1753 362 654
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Digital Skills Authority 7th August 2020
Editor's Notes
#5: MORE VISUAL = logos of brands
+ have just after that : What our customers say about us (testmonials of senior people at great brands)