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Digital Technologies

Lee Schlenker
Lee Schlenker

The document discusses digital technologies and innovation over 6 sessions: 1) The building blocks of digital technologies 2) Data and the data revolution 3) Digital technologies like the analytical method 4) Decision making 5) Innovation 6) Social business It provides an agenda and introduces key concepts like properties, platforms, people and practices in digital experiences.

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Digital Technologies and Innovation Digital Technologies April 2018 http://DSign4Change.com
Introduction 息2018 BAI
3 Innovation is a State of Mind 息2018 BAI Introduction Session 1 The Building Blocks Session 2 Data Session 3 Digital Technologies Session 4 Decision Making Session 5 Innovation Session 6 Social Business
Agenda Introduction The Data Revolution Time, Space and Organization The Analytical Method Introduction 息2018 BAI
To help us understand the motivations, experience and objectives of the internal and external clients of the organization ROI Real time data ... Stockholders Competition made in made by ... The State Peu de barri竪res dentr辿e Acquisitions, OPA... Partners Loyalty Real costs ... Clients The Enterprise Mobility Empowerment ... Employees Introduction 息2018 BAI
Introduction 息2018 BAI
Properties - digital experiences put in place to enrich organizational conversations Platforms digital technologies that create proximity between those that produce, and those that consume, experience People the managerial mindset Practice - the operational realities of management Schlenker (2015) Introduction
Focus Improve Knowledge Leverage Mesure Organization Processes Explicit Transactions Efficiency Services Delivery Implicit Interactions Effectiveness Introduction 息2018 BAI
Introduction
Introduction
The financial perspective (enterprise resource planning) The logistics perspective (supply chain management) The client perspective(client relationship management) The community perspective(social media) ERP SCM CRM History MRP Total Quality Management Client contact systems Measure Quantitative Static Quantitative Dynamic Qualitative Perimeter Inside a firm Between firms Outside-in Agenda Introduction 息2018 BAI
Introduction
Gartner, 2010 Introduction 息2018 BAI
Customer Relationship Manageme Introduction 息2018 BAI
A unique data model Data dictionnary Single data base Introduction
Introduction 息2018 BAI
Introduction
Introduction
Statitic Web Pages (HTML) Web based applications (dynamic web pages, ASP, JSP, PHP, ...) Web services( XML based) The Web is Reborn Introduction
Web services are self-contained, self-describing, modular applications that can be published, located, and invoked across the Web. 息2016 LHST sarl息2016 L. SCHLENKER A Web service is a remote procedure protocol (RPC) over the Internet that uses a standardized XML messaging system. A Web service has a public interface, defined in a common XML grammar that describes all the methods available to clients. Web services possess a simple mechanism for interested parties to locate the service and locate its public interface. Introduction
Orchestration : the ability to map information flows to client needs Appropriation : the ability to convince the different clients to use the Internet in a business context Enrichment : the ability to help clients use the services to produce value Collaboration : the ability of teams to work together to solve client problems 息2016 LHST sarl Introduction Data : information in relation to context Utilities : computer applications that cover specific business tasks (word processing, spreadsheets, etc.) Services : business models that meet specific client needs
Extend rather than replace your system Start at the edge rather than in the middle Focus on process rather than function Talk business rather than technology Source: Hagel and Brown Introduction The only technology a Web Service needs is an Internet connection, and a Web browser. A Web Service can be accessed manually via a service provider's portal or programmatically via an API; A Web Service is provided by an WSP who develops the service and delivers it either directly or via an intermediary service over the Internet. 息2018 BAI
Source: Hagel and Brown 息2016 LHST sarl Introduction

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Digital Technologies

  • 1. Digital Technologies and Innovation Digital Technologies April 2018 http://DSign4Change.com
  • 3. 3 Innovation is a State of Mind 息2018 BAI Introduction Session 1 The Building Blocks Session 2 Data Session 3 Digital Technologies Session 4 Decision Making Session 5 Innovation Session 6 Social Business
  • 4. Agenda Introduction The Data Revolution Time, Space and Organization The Analytical Method Introduction 息2018 BAI
  • 5. To help us understand the motivations, experience and objectives of the internal and external clients of the organization ROI Real time data ... Stockholders Competition made in made by ... The State Peu de barri竪res dentr辿e Acquisitions, OPA... Partners Loyalty Real costs ... Clients The Enterprise Mobility Empowerment ... Employees Introduction 息2018 BAI
  • 7. Properties - digital experiences put in place to enrich organizational conversations Platforms digital technologies that create proximity between those that produce, and those that consume, experience People the managerial mindset Practice - the operational realities of management Schlenker (2015) Introduction
  • 8. Focus Improve Knowledge Leverage Mesure Organization Processes Explicit Transactions Efficiency Services Delivery Implicit Interactions Effectiveness Introduction 息2018 BAI
  • 11. The financial perspective (enterprise resource planning) The logistics perspective (supply chain management) The client perspective(client relationship management) The community perspective(social media) ERP SCM CRM History MRP Total Quality Management Client contact systems Measure Quantitative Static Quantitative Dynamic Qualitative Perimeter Inside a firm Between firms Outside-in Agenda Introduction 息2018 BAI
  • 15. A unique data model Data dictionnary Single data base Introduction
  • 19. Statitic Web Pages (HTML) Web based applications (dynamic web pages, ASP, JSP, PHP, ...) Web services( XML based) The Web is Reborn Introduction
  • 20. Web services are self-contained, self-describing, modular applications that can be published, located, and invoked across the Web. 息2016 LHST sarl息2016 L. SCHLENKER A Web service is a remote procedure protocol (RPC) over the Internet that uses a standardized XML messaging system. A Web service has a public interface, defined in a common XML grammar that describes all the methods available to clients. Web services possess a simple mechanism for interested parties to locate the service and locate its public interface. Introduction
  • 21. Orchestration : the ability to map information flows to client needs Appropriation : the ability to convince the different clients to use the Internet in a business context Enrichment : the ability to help clients use the services to produce value Collaboration : the ability of teams to work together to solve client problems 息2016 LHST sarl Introduction Data : information in relation to context Utilities : computer applications that cover specific business tasks (word processing, spreadsheets, etc.) Services : business models that meet specific client needs
  • 22. Extend rather than replace your system Start at the edge rather than in the middle Focus on process rather than function Talk business rather than technology Source: Hagel and Brown Introduction The only technology a Web Service needs is an Internet connection, and a Web browser. A Web Service can be accessed manually via a service provider's portal or programmatically via an API; A Web Service is provided by an WSP who develops the service and delivers it either directly or via an intermediary service over the Internet. 息2018 BAI
  • 23. Source: Hagel and Brown 息2016 LHST sarl Introduction

Editor's Notes

  • #22: XML - Allows the delivery of messages and transfer of data through a series of standard tags; the World Wide Web Consortium released the first version in October 1998 SOAP - Calls and invokes Web services through HTTP; the W3C last month issued a draft for the next version of SOAP WSDL - Describes the function and format of a Web service; proposed to the W3C in March by IBM, Microsoft and 23 other companies UDDI Lists available Web services and their locations either on a public directory server or one within an organization; started by IBM, Microsoft and Ariba last September; second version released in June