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DISCIPLINE TODAY
A positive approach




                By: Isidro Buenaobra
                Al Hokair Group ¨C Hotel Division
Objective:
After this session, the participants will be able to:


? Grasp the real meaning of discipline in the work
place.

? Must have a documentation on this matter.

? Compare himself the then and now of his
discipline into this course.

? Feel the value of this tool when applies in real
life situation.

                                     By: Isidro Buenaobra
                                     Al Hokair Group ¨C Hotel Division
MYTH 1
Discipline is a form
of punishment


              By: Isidro Buenaobra
              Al Hokair Group ¨C Hotel Division
Myth 2
If you¡¯re nice to your
employees you don¡¯t
have to discipline

               By: Isidro Buenaobra
               Al Hokair Group ¨C Hotel Division
Myth 3
Being the
Boss, means people
have to listen to you.

              By: Isidro Buenaobra
              Al Hokair Group ¨C Hotel Division
Myth 4
Every discipline
situation must be
handled exactly the
same way.
             By: Isidro Buenaobra
             Al Hokair Group ¨C Hotel Division
o What is discipline to
you?



                By: Isidro Buenaobra
                Al Hokair Group ¨C Hotel Division
?Discipline is a way to
help employee to modify
their own behavior



              By: Isidro Buenaobra
              Al Hokair Group ¨C Hotel Division
Behavior

 The Gap

Expectation
           By: Isidro Buenaobra
           Al Hokair Group ¨C Hotel Division
Behavior

 The Gap

Expectation
  To Close this Gap
                By: Isidro Buenaobra
                Al Hokair Group ¨C Hotel Division
Myth 1 and Myth 2
How?
         Take Employee aside

        Remind of Expectation

    Explain the reason for the rule

         And clarify the Gap

         Let the employee respond

            Reaffirm value
                               By: Isidro Buenaobra
                               Al Hokair Group ¨C Hotel Division
Myth 3
           Acknowledge infraction
How?
         Schedule a formal meeting

          Investigate the infraction

                 Review file

Focus on undesirable behavior not on personality

               Establish the Gap

                Expectations

              Employee responds        By: Isidro Buenaobra
                                       Al Hokair Group ¨C Hotel Division
Myth 4
How?

         Uncover the cause

           Offer to help

          Actively listens

          Find a solution
                           By: Isidro Buenaobra
                           Al Hokair Group ¨C Hotel Division
Summary:
 Myth 1   Discipline is a form of punishment

 Myth 2   If you¡¯re nice to your employee, you
          don¡¯t have to discipline

          Being the boss, people have to listen to
 Myth 3
          you

 Myth 4   Every discipline situation, must be
          handled in exactly the same way



                                  By: Isidro Buenaobra
                                  Al Hokair Group ¨C Hotel Division
Any Question?



         By: Isidro Buenaobra
         Al Hokair Group ¨C Hotel Division
Thank you.

Hope to see again in one of
   our training soon¡­

 Now, I urge you to please
  practice what you have
learned from this course.
                     By: Isidro Buenaobra
                     Al Hokair Group ¨C Hotel Division

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Discipline today presentation

  • 1. DISCIPLINE TODAY A positive approach By: Isidro Buenaobra Al Hokair Group ¨C Hotel Division
  • 2. Objective: After this session, the participants will be able to: ? Grasp the real meaning of discipline in the work place. ? Must have a documentation on this matter. ? Compare himself the then and now of his discipline into this course. ? Feel the value of this tool when applies in real life situation. By: Isidro Buenaobra Al Hokair Group ¨C Hotel Division
  • 3. MYTH 1 Discipline is a form of punishment By: Isidro Buenaobra Al Hokair Group ¨C Hotel Division
  • 4. Myth 2 If you¡¯re nice to your employees you don¡¯t have to discipline By: Isidro Buenaobra Al Hokair Group ¨C Hotel Division
  • 5. Myth 3 Being the Boss, means people have to listen to you. By: Isidro Buenaobra Al Hokair Group ¨C Hotel Division
  • 6. Myth 4 Every discipline situation must be handled exactly the same way. By: Isidro Buenaobra Al Hokair Group ¨C Hotel Division
  • 7. o What is discipline to you? By: Isidro Buenaobra Al Hokair Group ¨C Hotel Division
  • 8. ?Discipline is a way to help employee to modify their own behavior By: Isidro Buenaobra Al Hokair Group ¨C Hotel Division
  • 9. Behavior The Gap Expectation By: Isidro Buenaobra Al Hokair Group ¨C Hotel Division
  • 10. Behavior The Gap Expectation To Close this Gap By: Isidro Buenaobra Al Hokair Group ¨C Hotel Division
  • 11. Myth 1 and Myth 2 How? Take Employee aside Remind of Expectation Explain the reason for the rule And clarify the Gap Let the employee respond Reaffirm value By: Isidro Buenaobra Al Hokair Group ¨C Hotel Division
  • 12. Myth 3 Acknowledge infraction How? Schedule a formal meeting Investigate the infraction Review file Focus on undesirable behavior not on personality Establish the Gap Expectations Employee responds By: Isidro Buenaobra Al Hokair Group ¨C Hotel Division
  • 13. Myth 4 How? Uncover the cause Offer to help Actively listens Find a solution By: Isidro Buenaobra Al Hokair Group ¨C Hotel Division
  • 14. Summary: Myth 1 Discipline is a form of punishment Myth 2 If you¡¯re nice to your employee, you don¡¯t have to discipline Being the boss, people have to listen to Myth 3 you Myth 4 Every discipline situation, must be handled in exactly the same way By: Isidro Buenaobra Al Hokair Group ¨C Hotel Division
  • 15. Any Question? By: Isidro Buenaobra Al Hokair Group ¨C Hotel Division
  • 16. Thank you. Hope to see again in one of our training soon¡­ Now, I urge you to please practice what you have learned from this course. By: Isidro Buenaobra Al Hokair Group ¨C Hotel Division