Discoverability refers to a piece of content's ability to be found. As the amount of online content grows, technologies that can surface high-priority, relevant content are important. Discoverability becomes more critical with digital workplaces and cloud storage. Technologies like Delve and Office Graph are helping to fulfill discoverability by automatically surfacing relevant content using machine learning. For discoverability to be effective, technologies must make it easy for users to access content through authorized methods rather than unintended workarounds.
2. Discoverability is a term inherently connected to our
modern time, so it only makes sense to start familiarizing
ourselves with its definition. Paul Olenick, an expert
in Discovery, SharePoint, Enterprise Search and
Collaboration, shares his knowledge with us.
3. There’s an overwhelming amount of content available to most
information workers. Any technology that can help prioritize or
automatically surface high-priority, relevant content is a game
changer. With technologies like Delve/Office Graph, machine
learning and other innovations, we’re starting to see these
come into fruition.
Paul Olenick
4. Discoverability refers to a piece of content’s ability to
be found. The concept of discoverability becomes critical with
the increasing application of digital workplaces, online
cloud storage and cross-platform usability. People
gravitate toward software and online tools that simplify this
process. According to Olenick, today’s digital workplaces
must utilize design concepts, such as discoverability, to
encourage user adoption.
5. One key tenet is that we must make it easy for users
to ‘do the right thing.’ If we’re asking them to, for
example, only share content externally in a particular way,
it’s got to be easy for them or they’ll find a different way (for
example [they] may use Dropbox or Google Drive
instead of the company-authorized method for sharing files
externally)… Technology should not be an obstacle,
but rather a value-add.
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6. As we spend more time online, we have increased
experiences interacting with well-designed online applications.
According to Olenick, people are more exposed to
high-quality, consumer-grade software, which has placed
a high level of expectation on companies to offer the same
quality of technology in their digital workplace.
7. Since technology is emerging rapidly our
vocabulary continues to evolve with it. With past
unrecognizable words like “the internet,” there’s
no telling what future hot terms will be. It’s
something we’ll all discover together.