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Discoverability:
It’s a Game Changer
Discoverability is a term inherently connected to our
modern time, so it only makes sense to start familiarizing
ourselves with its definition. Paul Olenick, an expert
in Discovery, SharePoint, Enterprise Search and
Collaboration, shares his knowledge with us.
There’s an overwhelming amount of content available to most
information workers. Any technology that can help prioritize or
automatically surface high-priority, relevant content is a game
changer. With technologies like Delve/Office Graph, machine
learning and other innovations, we’re starting to see these
come into fruition.
Paul Olenick
Discoverability refers to a piece of content’s ability to
be found. The concept of discoverability becomes critical with
the increasing application of digital workplaces, online
cloud storage and cross-platform usability. People
gravitate toward software and online tools that simplify this
process. According to Olenick, today’s digital workplaces
must utilize design concepts, such as discoverability, to
encourage user adoption.
One key tenet is that we must make it easy for users
to ‘do the right thing.’ If we’re asking them to, for
example, only share content externally in a particular way,
it’s got to be easy for them or they’ll find a different way (for
example [they] may use Dropbox or Google Drive
instead of the company-authorized method for sharing files
externally)… Technology should not be an obstacle,
but rather a value-add.
“ “
As we spend more time online, we have increased
experiences interacting with well-designed online applications.
According to Olenick, people are more exposed to
high-quality, consumer-grade software, which has placed
a high level of expectation on companies to offer the same
quality of technology in their digital workplace.
Since technology is emerging rapidly our
vocabulary continues to evolve with it. With past
unrecognizable words like “the internet,” there’s
no telling what future hot terms will be. It’s
something we’ll all discover together.
Discoverability  it’s a game changer

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Discoverability it’s a game changer

  • 2. Discoverability is a term inherently connected to our modern time, so it only makes sense to start familiarizing ourselves with its definition. Paul Olenick, an expert in Discovery, SharePoint, Enterprise Search and Collaboration, shares his knowledge with us.
  • 3. There’s an overwhelming amount of content available to most information workers. Any technology that can help prioritize or automatically surface high-priority, relevant content is a game changer. With technologies like Delve/Office Graph, machine learning and other innovations, we’re starting to see these come into fruition. Paul Olenick
  • 4. Discoverability refers to a piece of content’s ability to be found. The concept of discoverability becomes critical with the increasing application of digital workplaces, online cloud storage and cross-platform usability. People gravitate toward software and online tools that simplify this process. According to Olenick, today’s digital workplaces must utilize design concepts, such as discoverability, to encourage user adoption.
  • 5. One key tenet is that we must make it easy for users to ‘do the right thing.’ If we’re asking them to, for example, only share content externally in a particular way, it’s got to be easy for them or they’ll find a different way (for example [they] may use Dropbox or Google Drive instead of the company-authorized method for sharing files externally)… Technology should not be an obstacle, but rather a value-add. “ “
  • 6. As we spend more time online, we have increased experiences interacting with well-designed online applications. According to Olenick, people are more exposed to high-quality, consumer-grade software, which has placed a high level of expectation on companies to offer the same quality of technology in their digital workplace.
  • 7. Since technology is emerging rapidly our vocabulary continues to evolve with it. With past unrecognizable words like “the internet,” there’s no telling what future hot terms will be. It’s something we’ll all discover together.