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DISTRIBUTION CHANNEL AND
INTEGRATED MARKETING COMMUNICATION
OF FORMULA MILK
Management Functional
Dian Indah Savitri - 1506699453
Gerha Jayamala - 15066996551
Dinna Afiriyani - 1506699472
Dyah Anggitawati - 1506699491
Fadila Puti Lenggo - 1506699154
Ika Novaria 1506699705
Fitri - 1506699610
Human milk
Human milk substitute
Science, medicine, industry
BABYS FEEDING:
History & Perspective
HISTORY OF FORMULA
MILK
Pasteurization Evaporation Homogenized
Packaging and
commercialization
1900 1920 1940
19601970
Almost 70% of
infants were
receiving cows milk
WHO prohibit
commercial
marketing for
infant milk
1980
Infant formula milk ( 0  6 months)
Follow on formula milk ( 6  36 months)
School formula milk ( 4  10 years)
Special need formula milk soya, hipoallergenik)
Pregnant and breastfeed mother milk
EXTENDED PRODUCT LINE
Super Premium
Premium
Middle
Low
FORMULA MILK SEGMENTATION
CHIL KID PLATINUM
For 1  3 Years Old
BRAND CLAIM
Wd w cq
 Moms with kids age 1 to 3 years old
 SES: A  A+
 Living in urban cities
 Active
 Exposed to global information
 Open minded
TARGET MARKET
DISTRIBUTION
CHANNEL
The process of making a product or service available for
use or consumption by a consumer or business user,
using direct means, or using indirect means with
intermediaries. The other three parts of the marketing
mix are product, pricing, and promotion.
DISTRIBUTION
THREE BASIC STRATEGIES
OF RETAIL COVERAGES
Distribution Channel and Promotion
DISTRIBUTION CHANNEL
OF MORINAGA PLATINUM
Distribution Channel and Promotion
Principal
(PT Sanghiyang Perkasa)
Wholeseller
(Lotte, Hypermart,
dll)
Consumer
Retailer (Indomaret,
Alfamart, Apotik, Rmah
Sakit, KalCare, dll)
Agent
(PT Enseval Putera Megatrading)
Online Distributor
Enseval continuosly the distribution range area. To date,
Enseval owns 46 Full Services branches nationwide, spreading
our service capability from Banda Aceh to Jayapura.
Geographical Information System
(GIS)
Transportation Fleet
DISTRIBUTION TOOLS
Centralized Data Measuring
Monitoring System
Warehouse Management System
LOGISTIC
1992
PT Enseval
2011
Online Retailer
2012
Retailers online
Channel
DISTRIBUTION TIMELINE
Webstore
E-Commerce
Retailer Retailers Online
Channel
ONLINE SALES DISTRIBUTION
Customer memesan
barang melalui
Kalbestore.com
Kalbe store merangkum
pesanan yang diterima
menjadi suatu pesanan
cabang dan
meneruskannya kepada
bagian Demand Planning &
Purchasing perusahaan.
Bagian Demand Planning & Purchasing
menentukan jumlah barang yang harus
dikirimkan ke customer dan memasukkan
Delivery Schedule ke dalam sistem informasi
perusahaan.
PT Enseval menerima
Delivery Schedule melalui
sistem informasi
perusahaan.
PT Enseval melakukan
pengiriman pesanan
customer sesuai jadwal
yang ditentukan.
KALBE E-STORE DISTRIBUTION
INTEGRATED
MARKETING
COMMUNICATION
TARGETMARKET
PRODUCT
CHACHA RAISSA
Radio Announcer
AMANDA AJIKARISMA
General Manager
HELLUA PUSPOYO
Beauty Influencer
YASMIN RASYID
Founder of Circle of Moms
DANESYA JUZAR
Housewife
ALMIRA NINDYA
Housewife
Kalaubelisusu formula untuk anak,
apa yang paling kamuperhatikan?
K顎温鉛庄岳温壊!
Bagaimana Andamencari informasi
mengenai kualitas brand susu formula
yang Andapilih?
Kebetulan teman-temanku banyak yang sudah memiliki
Anak, jadi aku banyak bertanya kepada mereka sebagai
senior dalam mengurus Anak. Termasuk mengenai merk
susu formula untuk Anakku.
You know theres always Google to rescue you. Aku banyak
ikut forum di dunia maya dan share mengenai hal-hal
tersebut. Atau tanya ke teman-teman yang udah punya Anak,
untuk update.
Internet! Banyak banget informasi yang bisa didapat disitu.
Aku kebetulan salah satu kontributor di femaledaily.com,
disitu ada forum yang nggak Cuma membahas tentang Beauty
Haul tapi juga holy grail di bidang parenting.
Arisan Circle of Moms. Dari bahasan tentang stroller bekas
sampai merk susu ada semua.
Selain Internet, aku sering pergi ke Mall, jadi kalau ada event
brand-brand susu aku sering datang sekalian tanya langsung
ke mereka. 
Riset abis-abisan sama suami dan keluargaku. Aku liatin
ingredients-nya satu-satu dan tanya ke dokter anakku juga.
Niat deh pokoknya.
What makesyoudecide thebrand?
Hasil research ku yang panjang itu dong pastinya. Setelah
compare kanan kiri.
Perceived quality of the brand
Hmm my belief towards the brand..
Akhirnya yang jadi top of mind di lingkunganku juga sih
What doyou expect from the brand?
Mudah didapat, banyak event supaya kalau ke Mall bisa join
hahaha..
Added value from the brand, of course I dont want to buy a
product just literally a product.
Punya gimmick buat anak-anak, biar mereka juga jadi lebih
aktif dengan kegiatan yang dikasih. Merk susu yang aku pilih
sering ngadain event di sekolah Anakku soalnya. Jadi ada
sesuatu yang bermanfaat.
Yang pasti cocok sama anakku produknya, selain itu
konsisten untuk jaga kualitasnya secara keseluruhan.
Gampang cara belinya! Ada pilihan produk yang praktis buat
dibawa kalau lagi jalan-jalan sama keluarga.
Bisa kasih informasi yang jelas tentang produknya saat
ditanya. Penting banget tuh yang namanya customer service
.
INTEGRATED
MARKETING
COMMUNICATION
BRAND
EQUITY
 ADVERTISING
 PERSONAL SELLING
 SALES PROMOTION
 PUBLIC RELATION
 EVENT & ACTIVATION
 BRAND AWARENESS
 BRAND ASSOCIATION
 PERCEIVED QUALITY
 BRAND LOYALTY
UNTUKGENERASI PLATINUM
Empoweringfor bothMomand Kids
Distribution Channel and Promotion
ADVERTISING
PERSONAL
SELLING
SALES
PROMOTION
PUBLIC
RELATION
EVENT &
ACTIVATION
ADVERTISING
Any paid form of nonpersonal (i.e., through some
medium, such as radio, print, direct mail, or e-mail)
presentation and promotion of ideas, goods, or
services by an identified sponsor.
PRINT ADS
DIGITAL ADS
PERSONAL SELLING
A process of helping and persuading one or more
prospects to purchase a good or service or to act
on any idea through the use of an oral
presentation.
PERSONAL SELLING
CUSTOMER RELATION
CUSTOMER RELATION
CUSTOMER RELATION
SALES PROMOTION
Incentives designed to stimulate the purchase or
sale of a product, usually in the short term.
SAMPLING
GIMMICK
GIMMICK
OTHER PROMOTION
PUBLIC RELATION
Nonpaid, nonpersonal stimulation of demand for a
product, service, or business unit by planting
significant news about it or favorable presentation
of it in the media.
CSR
MAGAZINE
SEMINAR / WORKSHOP
SOCIAL MEDIA
SOCIAL MEDIA
SOCIAL MEDIA
MESSAGE
EVENT & ACTIVATION
Marketing process of bringing a brand to life
through creating brand experience.
MALL ROAD SHOW
MI PLAY PLAN
Active in educating the
parents by providing
information and activities.
ACTIVATION

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