This document discusses the distribution channels and integrated marketing communication strategies for formula milk brands. It begins by providing background on the history and development of formula milk. It then details the distribution channel used by one brand, which involves a principal, wholesalers, agents, retailers and online distributors. The document also discusses the brand's target market of urban families with young children and its use of advertising, personal selling, sales promotions, public relations, and events/activations to build brand equity. Key tactics mentioned include print/digital ads, customer relations, sampling, CSR activities, seminars, mall events, and social media engagement.
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Distribution Channel and Promotion
1. DISTRIBUTION CHANNEL AND
INTEGRATED MARKETING COMMUNICATION
OF FORMULA MILK
Management Functional
Dian Indah Savitri - 1506699453
Gerha Jayamala - 15066996551
Dinna Afiriyani - 1506699472
Dyah Anggitawati - 1506699491
Fadila Puti Lenggo - 1506699154
Ika Novaria 1506699705
Fitri - 1506699610
2. Human milk
Human milk substitute
Science, medicine, industry
BABYS FEEDING:
History & Perspective
3. HISTORY OF FORMULA
MILK
Pasteurization Evaporation Homogenized
Packaging and
commercialization
1900 1920 1940
19601970
Almost 70% of
infants were
receiving cows milk
WHO prohibit
commercial
marketing for
infant milk
1980
4. Infant formula milk ( 0 6 months)
Follow on formula milk ( 6 36 months)
School formula milk ( 4 10 years)
Special need formula milk soya, hipoallergenik)
Pregnant and breastfeed mother milk
EXTENDED PRODUCT LINE
10. The process of making a product or service available for
use or consumption by a consumer or business user,
using direct means, or using indirect means with
intermediaries. The other three parts of the marketing
mix are product, pricing, and promotion.
DISTRIBUTION
16. Enseval continuosly the distribution range area. To date,
Enseval owns 46 Full Services branches nationwide, spreading
our service capability from Banda Aceh to Jayapura.
21. Customer memesan
barang melalui
Kalbestore.com
Kalbe store merangkum
pesanan yang diterima
menjadi suatu pesanan
cabang dan
meneruskannya kepada
bagian Demand Planning &
Purchasing perusahaan.
Bagian Demand Planning & Purchasing
menentukan jumlah barang yang harus
dikirimkan ke customer dan memasukkan
Delivery Schedule ke dalam sistem informasi
perusahaan.
PT Enseval menerima
Delivery Schedule melalui
sistem informasi
perusahaan.
PT Enseval melakukan
pengiriman pesanan
customer sesuai jadwal
yang ditentukan.
KALBE E-STORE DISTRIBUTION
28. Kebetulan teman-temanku banyak yang sudah memiliki
Anak, jadi aku banyak bertanya kepada mereka sebagai
senior dalam mengurus Anak. Termasuk mengenai merk
susu formula untuk Anakku.
You know theres always Google to rescue you. Aku banyak
ikut forum di dunia maya dan share mengenai hal-hal
tersebut. Atau tanya ke teman-teman yang udah punya Anak,
untuk update.
29. Internet! Banyak banget informasi yang bisa didapat disitu.
Aku kebetulan salah satu kontributor di femaledaily.com,
disitu ada forum yang nggak Cuma membahas tentang Beauty
Haul tapi juga holy grail di bidang parenting.
Arisan Circle of Moms. Dari bahasan tentang stroller bekas
sampai merk susu ada semua.
30. Selain Internet, aku sering pergi ke Mall, jadi kalau ada event
brand-brand susu aku sering datang sekalian tanya langsung
ke mereka.
Riset abis-abisan sama suami dan keluargaku. Aku liatin
ingredients-nya satu-satu dan tanya ke dokter anakku juga.
Niat deh pokoknya.
35. Mudah didapat, banyak event supaya kalau ke Mall bisa join
hahaha..
Added value from the brand, of course I dont want to buy a
product just literally a product.
36. Punya gimmick buat anak-anak, biar mereka juga jadi lebih
aktif dengan kegiatan yang dikasih. Merk susu yang aku pilih
sering ngadain event di sekolah Anakku soalnya. Jadi ada
sesuatu yang bermanfaat.
Yang pasti cocok sama anakku produknya, selain itu
konsisten untuk jaga kualitasnya secara keseluruhan.
37. Gampang cara belinya! Ada pilihan produk yang praktis buat
dibawa kalau lagi jalan-jalan sama keluarga.
Bisa kasih informasi yang jelas tentang produknya saat
ditanya. Penting banget tuh yang namanya customer service
.
42. ADVERTISING
Any paid form of nonpersonal (i.e., through some
medium, such as radio, print, direct mail, or e-mail)
presentation and promotion of ideas, goods, or
services by an identified sponsor.
45. PERSONAL SELLING
A process of helping and persuading one or more
prospects to purchase a good or service or to act
on any idea through the use of an oral
presentation.
55. PUBLIC RELATION
Nonpaid, nonpersonal stimulation of demand for a
product, service, or business unit by planting
significant news about it or favorable presentation
of it in the media.