The document provides an overview of Enterprise Architecture at DnB NOR, Norway's largest financial services group. It discusses the drivers for EA, including technology changes and customer/business requirements. It outlines DnB NOR's expectations for EA, including seeing initiatives in context and translating business strategies into optimal IT solutions. The document also summarizes key aspects of DnB NOR's EA, including its process framework, SOA reference architecture, governance structure, and use of a tollgate approach.
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DnB NOR dataforeningen okt 2010
1. Arkitektur fra A til ?
Rolf Nergaard
Lead Business Architect
Enterprise Architecture
Fra A til ?
Den norske Dataforening
SINTEF, 13/10-2010
2. 2
Outline
Business Foundation for Execution
Enterprise Architecture
Business Drivers
Business Process Management (BPM)
Service Oriented Architecture
Solution
Architecture
Solution
Architecture
Solution
Architecture
Solution
Architecture
ArchitectureGovernance
? Infrastructure
? Application portfolio
? Service Portfolio
? Process support
? Process automation
? Integration
? Reference models
? Patterns
? Guidelines
? Reference models
? Architecture Mechanisms
? Guidelines
? SOA Principles
? SOA Governance
? Tool support
? Reference Models
? Process Framework
? Tool support
? Guidelines
? Process Principles
? Best Practices
? Service Models
? Service Registry
? Service Repository
? Business Strategy
? IT Strategy
? Rules & Legislations
?Organisation
?Compliance
?Processes
?Responsibility
?Tools
?Policies&Principles
?Measurement
?Leadership
?¡§Investment
? Customer Satisfaction
? Cost
? Time to Market
? Flexibility
? Process Improvement
? Common Processes
? Cross Sales
? Multi Channel
3. 3
Norway's leading financial services group
? Total combined assets > 2 100 billion NOK
? More than 2.3 million retail customers
? Norway's largest Internet banks, dnbnor.no and
postbanken.no, with more than 1.5 million users
? More than 200 000 corporate customers
? Norway's most extensive distribution network for
financial services
? Norway's largest life and pension insurance company
with around 1 000 000 customers
? Norway's largest asset management operation with
more than 600 000 mutual fund customers in
Norway and 283 institutional clients in Norway and
Sweden
? Norway's largest capital markets operation
? Norway's leading real estate broker
? More than 14 000 full-time positions
(incl. DnB NORD)
4. 4
¡.and the most international
? Partner for Norwegian companies
abroad and for large international
companies in Norway
? International network of 13
branches and representative
offices
? Private banking in Luxembourg
? Operations in Poland and the Baltic
states through DnB NORD
? Presence in North-East Russia
through DnB NOR Monchebank
? Norway's leading foreign exchange
bank
? One of the world's foremost
shipping banks
? A major international player in the
energy sector
5. 5
A History of Mergers & Acquisitions
Merger
1990
Acquisition
1996
Merger
1999
Acquisition
2002
Acquisition
2003
Acquisition
1992
Merger
1990
Merger 2003
Gjensidige
NOR ASA
DnCDnC
Bergen BankBergen Bank
Four large
savings banks
Four large
savings banks
Sparebanken
ABC
Sparebanken
ABC
DnB
Forenede
Forsikring
Forenede
Forsikring
VitalVital
DnBDnB
Postbanken
DnB
Skandia AMSkandia AM
DnB
Gjensidige
Liv
Gjensidige
Liv
Nordlands-
banken
Nordlands-
banken
DnB
Sparebanken
NOR
Sparebanken
NOR
DnB
Gjensidige NOR
Sparebanken
NOR
Den norske
Hypotekforening
Gjensidige Bank
/ Elcon Finans
Gjensidige NOR
Sparebank
Sparebanken
Oslo/Akershus
Sparebanken
Oslo/Akershus
FellesbankenFellesbanken
Merger
1985
Real KredittRealkreditt
Acquisition
1992
Gjensidige NOR
Spareforsikring
Gjensidige NOR
Spareforsikring
Acquisition
1992
Merger
2002
Acquisition
1993
Acquisition
1999
De-
mutualisation
De-
mutualisation
Aquisition
2005
Aquisition
2005
6. 6
Technology is an increasingly important
competitiveness driver
Mobile Services
Collaboration & Mobility
CRM & Business Intelligence
Sourcing
Architecture
Standardized Processes
7. 7
DnB NOR¡¯s expectations for
Enterprise Architecture
? See the various IT initiatives in context.
? Ability to translate business strategies in into optimal IT
solutions.
? Help deal with frequently changing customer and business
requirements.
? Expectation of faster completion of analysis since individual
projects can utilize already-available data.
8. 8
Definition BPM
15.10.2010
BPM is a management practice that provides for
governance of a business's process environment
toward the goal of improving agility and operational
performance. BPM is a structured approach employing
methods, policies, metrics, management practices and
software tools to manage and continuously optimize
an organization's activities and processes
-- Gartner
11. 11
SOA
BPM Reference Architecture
ESB
Process Automation and Service OrchestrationService Repository
Metadata
Repository
Business Activity Monitoring (BAM)Business Rules ManagementBusiness Process Modeling & Analysis
15. 15
Core SO Patterns
? Sharing and re-use of assets
? Shared representations of core entities and types
? Consolidate functionality and data
? Conformance to standards
? Separation of concerns between system aspects
(especially those with different lifecycles)
15.10.2010
When I look at a slab of marble I see the statue that is inside.
I just remove the part that isn¡¯t the statue!
-¨C Michelangelo
17. 17 Implementations
Vital Services
Consumers
Process Services
Infrastructure
Services
Vital Service Model
Business Services
Service
Domain
Service Domain
Service Domain
Service Domain
Service Domain
Process
Domain
Process
Domain
Process
Domain
Process
Domain
Process
Domain
Implementation Services
Channels
Channel 1
Service
Domain
Service
Domain
Service
Domain
Service
Domain
Service
Domain
Channel 2 Channel 3
Mainframe
System
Third
Party
System
External
System
External Consumers
18. 18
Konsumenter
Prosesstjenester
Infrastruktur-
tjenester
Vital SOA
ESBOrchestration Transformation Management Routing Transport Security
Forretningstjenester
Pensjon Personal-
forsikring
Tilbud Helse Utbetaling Regnskap Faktura Handel Kunde Ansatt
Ytelsespensjon
Innskuddspensjon
Oppgj?r
Publisering
Rapport & Analyse
Arkiv
Komunikasjon
Arbeidsflyt
Management
Security
Identity
Kunde-
service
?konomi Oppgj?r Produkt-
forvaltning
Salg
Implementasjonstjenester
GIWS
Services
KDBV
Services
PLIS
Services
Portaler
Person Bedrift Distribut?r
Saksbehandler-
klient
Eksterne
Konsumenter Version 3.12
Date: 28.05.2008
ITM
Services
Bluegarden
Services
20. 20
Federated SOA
15.10.2010
QoS (sikkerhet, styring og overv?king, infrastruktur
Integrasjonsarkitektur
Kanal 1 Kanal 3Kanal 2
Tjeneste
katalog
Meta-data
Tjenesteunivers
Dataintegrasjon
Gr?nt = eksternt system
Gult = system med masterdata
Oransje = fags ystem
Lilla = datavarehus
Referansemodell
Tjenestemodell
Bl?tt = produktsystem
Basistjenester
Produkt
System
DatavarehusFagsystem Masterdata
System
Eksterne
Systemer
CRUD ListValider Data-
caching
Sammensatte tjenester
Kanaltjenester B2B-tjenester
mot eksterne
Arbeidsflyt / BPM
ETL/EDA/EII/API
Differensiere
Forenkle
Tilby
Konsumere
¡
Jobbstyring
Overv?king
Gr?tt = Kanaltjeneste
R?dt = Basis tjeneste
M?rk bl?tt = Prosesstjeneste
Brunt = Sammensatt Tjeneste
QoS (sikkerhet, styring og overv?king, infrastruktur
Integrasjonsarkitektur
Kanal 1 Kanal 3Kanal 2
Tjeneste
katalog
Meta-data
Tjenesteunivers
Dataintegrasjon
Gr?nt = eksternt system
Gult = system med masterdata
Oransje = fagsystem
Lilla = datavarehus
Referansemodell
Tjenestemodell
Bl?tt = produktsystem
Basistjenester
Produkt
System
DatavarehusFagsystem Masterdata
System
Eksterne
Systemer
CRUD ListValider Data-
caching
Sammensatte tjenester
Kanaltjenester B2B-tjenester
mot eksterne
Arbeidsflyt / BPM
ETL/EDA/EII/API
Differensiere
Forenkle
Tilby
Konsumere
¡
Jobbstyring
Overv?king
Gr?tt = Kanaltjeneste
R?dt = Basistjeneste
M?rk bl?tt = Prosesstjeneste
Brunt = Sammensatt Tjeneste
QoS (sikkerhet, styring og overv?king, infrastruktur
Integrasjonsarkitektur
Kanal 1 Kanal 3Kanal 2
Tjeneste
katalog
Meta-data
Tjenesteunivers
Dataintegrasjon
Gr?nt = eksternt system
Gult = system med masterdata
Oransje = fags ystem
Lilla = datavarehus
Referansemodell
Tjenestemodell
Bl?tt = produktsystem
Basistjenester
Produkt
System
DatavarehusFagsystem Masterdata
System
Eksterne
Systemer
CRUD ListValider Data-
caching
Sammensatte tjenester
Kanaltjenester B2B-tjenester
mot eksterne
Arbeidsflyt / BPM
ETL/EDA/EII/API
Differensiere
Forenkle
Tilby
Konsumere
¡
Jobbstyring
Overv?king
Gr?tt = Kanaltjeneste
R?dt = Basis tjeneste
M?rk bl?tt = Prosesstjeneste
Brunt = Sammensatt Tjeneste
SOA
Federation
QoS (sikkerhet, styring og overv?king, infrastruktur
Integrasjonsarkitektur
Kanal 1 Kanal 3Kanal 2
Tjeneste
katalog
Meta-data
Tjenesteunivers
Dataintegrasjon
Gr?nt = eksternt system
Gult = system med masterdata
Oransje = fagsystem
Lilla = datavarehus
Referansemodell
Tjenestemodell
Bl?tt = produktsystem
Basistjenester
Produkt
System
DatavarehusFagsystem Masterdata
System
Eksterne
Systemer
CRUD ListValider Data-
caching
Sammensatte tjenester
Kanaltjenester B2B-tjenester
mot eksterne
Arbeidsflyt / BPM
ETL/EDA/EII/API
Differensiere
Forenkle
Tilby
Konsumere
¡
Jobbstyring
Overv?king
Gr?tt = Kanaltjeneste
R?dt = Basistjeneste
M?rk bl?tt = Prosesstjeneste
Brunt = Sammensatt Tjeneste
SOA Domains
Bank
Insurance
Credit Card
DnB NOR Group
Finance
Partners
Enterprise SOA
21. 21
Architecture Governance
15.10.2010
Architecture governance is the practice and orientation by which
enterprise architectures and other architectures are managed and
controlled at an enterprise-wide level
? Implementing a system of controls over the creation and
monitoring of all architectural components and activities,
to ensure the effective introduction, implementation, and
evolution of architectures within the organization
? Implementing a system to ensure compliance with
internal and external standards and regulatory
obligations
? Establishing processes that support effective
management of the above processes within agreed
parameters
? Developing practices that ensure accountability to a
clearly identified stakeholder community, both inside and
outside the organization
TOGAF ¨C The Open Group
22. 22
Architect Roles
? Chief/Enterprise Architect: The enterprise architects supports the business strategy with IT
solutions and information. The enterprise architects are responsible for the overall strategy
regarding IT capabilities as well as to ensure that the IT architecture is cost effective. In
cooperation with the business architects they are responsible for the group IT architecture
blueprint.
? Business Architect: Is focusing on the IT portfolio from a business perspective and is the IT
architecture liaison to the business side of the organization. Their focus is on modeling the IT
portfolio from a functional, process and value chain perspective. The business architects are
responsible for the implementation of the architecture within their respective divisions and
enabling change. Professional wise they report to the Chief Architect.
? Information & integration architect: Focus is on the information architecture; the
information models and their life cycle, master data management and the data flow between
our systems. Main focus is on the integration architecture. In this lies both principles and
guidelines, frameworks, topology of the IT portfolio from an integration point of view and the
integrity of the groups integration solutions.
? Solution architect: Works with the design of IT solutions based on requirements from the
business, making use of existing IT capabilities and services in the organization. Solution
architects have a special responsibility to reuse existing functions and services.
? Security architect: has the main focus on the information security architecture and making
sure that our solutions are implemented according to our standards, principles and guidelines
for information security. Professional wise they report to the Chief Architect
? Platform architect: Is focusing on defining, maintaining and setting requirements to the
different platforms supported for the IT portfolio. Professional wise they report to the Chief
Architect
IT
TVM
IT
Divisions
IT
ISRM
IT
SVS
23. 23
Architecture Governance Structure
IT Customer and Distribution
Solutions
¡ú Per Atle Thomassen
IT Product
Solutions Bank
¡ú Einar Clementz
IT Product Solutions
Insurance, Markets and
Asset Management
¡ú Rolf Nergaard
IT Business Support
¡ú Stig Hjelmeland
Group IT
Architecture
Board*
ITLM
Division
Architecture Board
Escalation
Premises
Principles
Recommendations
Recommendations
Lead
Business
Architect
Solution Architecture Board
Platform
Architect
Security
Architect
Data
architect
RunChange
Division
Architecture Board
Division
Architecture Board
Division
Architecture Board
¡± Cross Enterprise¡±
Principles
Premises
Integration
architect
* IT Arkitekturforum p? norsk
24. 24
DnB NOR uses Tollgate Approach
Phase 1 Phase 2 Phase 3 Phase n
Tollgate 1
Phase 1
Objectives
Phase 1
Deliverables
Tollgate 2
Phase 2
Objectives
Phase 2
Deliverables
Tollgate 3
Phase 3
Objectives
Phase 3
Deliverables
Tollgate n
Phase n
Objectives
Phase n
Deliverables
25. 25
Tool Support
IBM Rational System Architect
? Enterprise Architecture Tool
? Highly Customizable
? metamodel, diagram types, behavior
? Large number of standards implemented
? Offers both, thick and thin clients
? Visual and textual reporting
? Integration to many related tools
? business intelligence / report creation
? asset management
? product and portfolio management