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Abhijeet Wakhare
abhijeetwakhare@yahoo.co.in
http://www.youtube.com/channel/UCdhfYDRW5gd2_iOB-gAsRNg
DOCUMENTING IN AN UNCERTAIN
ENVIRONMENT
WHAT ARE WE LEARNING
? What is an uncertain environment
? Causes
? Issue faced
? Solutions
WHAT IS UNCERTAINTY
? Uncertainty: The lack of knowledge of the future that might lead
to more than one possible outcome
? Risk: Possibility that something being invested to attain a goal
can be lost
? Probability: Measure of the likelihood that an attempt will
result in a specified outcome
REDUCING UNCERTAINTY
? Parameters: Boundaries set by the situation
? Assumptions: Limits placed upon the task that may or may not
be true
? Criteria: Measures used to judge
CAUSES
? Continuous changes to the Architecture/SRAD and other base
documents
? Interoperability of components not tested
? Last minute changes to the product architecture
? Retrenchment or resignations
ISSUES FACED BY TECHNICAL WRITER
? Required to handle multiple projects
? More handovers
? Meeting deadlines
? Less knowledge about the product
? Reference material not available
? SME's not accessible
? Legacy documents
SOLUTIONS
? Managing time effectively
? Improving cross functional effectiveness
? Increasing technical aptitude (Lab access, homework, Self study)
? Prioritizing work
? Convincing skills (Get as per your requirement and say no to certain things)
(Focus on tasks rather than concepts)
? Keeping all stakeholders informed of the status and anticipated risks
? Raising flag then and there
? You do not know what is going to happen tomorrow. Work today.
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Documenting in an uncertain environment

  • 2. WHAT ARE WE LEARNING ? What is an uncertain environment ? Causes ? Issue faced ? Solutions
  • 3. WHAT IS UNCERTAINTY ? Uncertainty: The lack of knowledge of the future that might lead to more than one possible outcome ? Risk: Possibility that something being invested to attain a goal can be lost ? Probability: Measure of the likelihood that an attempt will result in a specified outcome
  • 4. REDUCING UNCERTAINTY ? Parameters: Boundaries set by the situation ? Assumptions: Limits placed upon the task that may or may not be true ? Criteria: Measures used to judge
  • 5. CAUSES ? Continuous changes to the Architecture/SRAD and other base documents ? Interoperability of components not tested ? Last minute changes to the product architecture ? Retrenchment or resignations
  • 6. ISSUES FACED BY TECHNICAL WRITER ? Required to handle multiple projects ? More handovers ? Meeting deadlines ? Less knowledge about the product ? Reference material not available ? SME's not accessible ? Legacy documents
  • 7. SOLUTIONS ? Managing time effectively ? Improving cross functional effectiveness ? Increasing technical aptitude (Lab access, homework, Self study) ? Prioritizing work ? Convincing skills (Get as per your requirement and say no to certain things) (Focus on tasks rather than concepts) ? Keeping all stakeholders informed of the status and anticipated risks ? Raising flag then and there ? You do not know what is going to happen tomorrow. Work today.