Doing business with Beezbox
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The document discusses Beezbox, a social CRM platform that helps businesses grow their customer base through social media engagement. It allows companies to listen to customer feedback, engage in real-time conversations, and promote products virally. Businesses can use the platform for internal collaboration as well. The platform integrates with existing IT systems and offers freemium and premium pricing packages. It aims to provide an all-in-one solution for customer-facing and internal-facing social business needs.
Doing business with Beezbox
- 1. 束Growing Customer Base Made Easy損 Doing business with Beezbox Partners presentation Social CRM Social Marketing Microblogging Intranet - Extranet
- 2. Almost 1 billion people are expressing themselves daily on social media ... 400+millions 100+millions 60+millions
- 3. Enterprises challenges in todays Social Media era Unsollicitated / Not Growing always friendly public customers expressions requests They are overwhelmed, just playing the old-school communication way 3
- 4. Beezbox value proposition: Help Businesses Taking Care of their Customers while Growing Customer Base Listen Engage Your business Promote through an innovative real-time conversational platform
- 5. How it works with the existing IT? www.yourcompany.com yourcompany.beezbox.com Widget C O M M E N T & R A T E 29/03/10
- 6. What bene鍖ts to businesses? 1 Self-growing 束social networker損 base Cost-effective customer acquisition 2 process Products & services awareness 3 development at no cost 4 Better customer loyalty 29/03/10 Beezboxcopyright 6
- 7. Packages & Pricing No upfront investment No lock-out FreemiumPackage Leads PremiumPackage 0$/Month From99$/Month - Instant activation - Instant activation - Plug & Play - Plug & Play - Limited resources - Full features - Full data ownership Pay-as-you-Go based on : Nb of internal Users, listed Products, Private Communities and Storage volume 7
- 8. Our target: Industries where Opinion and Customer services matter ≒ Communications ≒ Consumer services ≒ MB S ≒ Utilities ≒ B2C ≒ Insurance / Finance ≒ B2B Services ≒ Stores, e-Commerce ≒ Education ≒ Large Business ≒ Consulting ≒ Tourism, Cities, ≒ through Partners ≒ Government agencies ≒ 8
- 9. Doing business with Beezbox Your business Enterprise 2.0 Strategy consulting + Community Management Our joint business White label Reseller Referrer Marketing & ISP, ASP Business Consultants Communication 9 Agencies
- 10. Contact Solofo RAFENO CEO - Founder e-mail: solofo@beezbox.com mobile: +33 6.86.15.86.04 Twitter: @solofo Beezbox SAS 4 Rue de Marivaux 75002 Paris www.beezbox.com Twitter: @Beezbox Beezbox SAS au capital de 258.840 Euros / RCS Paris 501 916 340
- 11. Backupslides 29/03/10 Beezboxcopyright 11
- 12. Enterprise 2.0: a fragmented market Customer facing Blog, Facebook Page, Oracle, SAP, Twitter, LinkedIn Salesforce, SugarCRM Oracle, MarComm Customer Support SugarCRM SFA Jive, Atlassian, BlueKiwi, Google, Salesforce, SocialText, CubeTree, Collaboration, KM, Wiki Microsoft, Google, IBM Lotus, Yammer, SocialCast, Intranet / Extranet / Microblogging Internal facing 12
- 13. Beezbox An 束all-in-one損 solution for ef鍖ciency and better value Customer facing Marketing, Communication Customer & Community Support SFA Beezbox Collaboration, KM, PM, Microblogging Intranet / Extranet Internal facing Beezboxcopyright 13
- 14. UserInterface&businessprocesses 29/03/10 Beezboxcopyright 14
- 15. 1- Listen Let people comment and rate your products & services Structured, easy to use feedback entry interface 29/03/10 15
- 16. 2- Engage real-time conversations with your customers and prospects Beezbox is a full Twitter web client as well
- 17. 3- Promote automaticaly your products on social media in a viral way 17
- 18. 4- Collaborate internally and with external partners for both day-to-day business operation and outbound-inbound communication A full Intranet/Extranet + Microblogging service 18