Don Graff Automotive\'s Inbound cross-functional Marketing services take your dealerships Internet, Business Development and new social media exposure to higher levels. Executing your dealerships plan making your brand more profitable is the Don Graff Automotive mission.
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Don Graff Automotive Inbound Marketing Workshop Version Bb
1. Inbound Marketing Get Found Online Don Graff Principal, Don Graff Consulting [email_address] Digital Dealer 8 April 21, 2010 Create Optimize Promote Convert
29. Blog Topic Ideas List of 5 ideas, trends or thoughts Take a recent experience and share it Answer questions you received recently Comment on other blog articles Turn a press release into a blog article
37. Social Media = Cocktail Party Become a real member of the community Add value to the community Ask and answer questions More effective than live cocktail parties No boundaries of time or space Other people can listen in easily
42. What Gets Shared? Rarely Shared Frequently Shared Product info Product documentation Company background New market data Educational content Top-notch blog posts MARKETER SOCIALIZER
43. Create an Engaging Presence Events Videos Discussions Photos Blog Articles
47. Mindset of the Web Visitor What page did they visit first? What are they looking for? How likely are they to buy something?
48. Conversion Tips Offer + Call to Action Value of offer Visual design of CTA Text on CTA Placement of CTA Test & experiment Source of Visitors Contact Forms
49. Offer WIIFM? Whitepapers / eBooks Research / Studies Free Tools Trials & Samples NOT Contact Us Value must be greater than the cost
53. Offers and Calls to Action Tips Offers need to have value Use CTAs everywhere Test to find the best CTA / offer Offer, colors, text, size, place Make the next step obvious and easy
54. Conversion Tips Contact Forms Consistent with past steps Simple & clear Short forms Test & experiment Source of Visitors Offer + Call to Action
56. Thank You!!! Don Graff Principal, Don Graff Consulting [email_address] www.dongraffautomotive.com
Editor's Notes
Inbound Marketing Ger Found On Line - We will cover how to Create, Optimize, Promote & Convert.
Market is changing: last 50 years spent Millions in Advertising to dominate. For the next 50 years the market will be dominated by companies that you have never seen an advertisement for!
TV, RADIO, NEWSPAPER, PHONE, MASS MAILINGS, EMAIL BLASTS. ALL OF YOU HAVE USED SOME OR ALL OF THESE IN THE PAST.
Technology has made it harder to get your message out. TV, Shows are tapped and watched later, fast forwarding past commercials. RADIO, Ipod and SATELLITE RADIO NO COMMERCIALS. NEWSPAPER, RSS feeds send you articles on subjects youre interested in. TELEPHONE, Caller ID, ignore the salesperson, MASS MAILINGS, junk mail environmental taboo. EMAIL, does it get past the spam blocker, does it ever get opened.
These are the sources for the new millennium: Google, Social Media and Blogs.
What are you paying now to get people in the showroom: $400 $500 $700? With Inbound Marketing you can reduce that expense by 60%!
This is a Word Cloud-bigger words more relevant: The Best things from 2009
The worst things
With Inbound Marketing, the playing field is even. The smaller 1 or 2 point dealer organization has as much clout on line as the multi point dealers does.
So what would you rather do? Throw big money at advertising or use your brains and create loyal customers for a fraction of the cost!
Some questions to ask yourself?
Do I have a Facebook Page, a Facebook Fan Page? Am I and my managers on Linked In or Twitter? How about Foursquare?
You may have a blog a facebook or a youtube channel but it is the content share worthy or are you just running ads?
Keywords & Links. Gotta have em! If not, your website is a billboard in the dessert
What do we measure-views & visits or contacts? The answer: ALL OF THEM
The challenge-Test box flash
The Answer-become an influencer
We are going to illlustrate the roadmap of inbound marketing.
Blog-tips for auto buying, inexpensive service Videos there are two reasons one is to boost search and the other is to viral videos that will be shared. We can share photos Presentations-how to use your nav system or eBooks How to shop online for the deal, Auto financing 101 New Releases-great for search.
You can link to these sharing sites through our portal
Dont be fooled folks that a blog is not important.
The news is that blogging creates more indexed pages. The more pages you have indexed the faster you will be found on line.
AndYou will get more links which the search engines love.
Blogging attracts more visitors with questions that they would like answered.
The big question I hear is -How often do I need to blog. There are two answers Weekly for the search engines and multiple for your followers. The Bottom line is the more the better.
You saw in the earlier slide that compaies are bloggin more oftenheres why.
Get involved & get others involved. You need to read and comment on other blogs and utilize those ideas to write for your own blog.
Dont use the pre-packaged blog sites, they do not increase your SEO. Set up your own and have it work for you.
Worksheet-get it from our website. Ideas about your brand or store. You had a customer come in and they had a great experience, better yet, take a video testimonial for your blog. Your service department is a great place to get questions to answer. We talked about commenting on other blogs. Take a press release and create an article from it, maybe something about the importance of being ASE certified for auto repair as an example.
Anyone here ever see the Seinfeld episode featuring the Soup Nazi? Well Google is the Rank Nazi! No Content - No Rank for you
Ranking Algorithm determines what is relevant to the subject and what its ranking value is. The more you use (video, content, pictures) the higher you will be ranked.
Content needs to be consistent with Header. This example is doing it all on one page.
Trying to measure all that can be overwhelming. Many folks probably are familiar Google Analytics but this is Google on steroids. It will give you a comprehensive evaluation of your site in an instant.
If you look at this illustration what do you see? We have a room of people gathered (socializing) for the same purpose. Car buyers maybe. Then you will see smaller groups. New car and used car buyers, brands and models, the list goes on. What is your strategy at this party, how are you going to interact with all these people?
You are going to go around and introduce your self to people. You are going to find out what the needs are and satisfy the need by asking and answering the questions. Whats great about socail networking is it has no boundaries and others can listen easily.
But you cannot go to the party without an invitation. Keywords are the way to be found and invited in.
This is a twitter search but it applies FaceBook as well. Social Media is becoming a larger part of Search Engine strategies. How many of you have a facebook page? You need to address the dealership and Service search terms in your Social Media postsDont just blast inventory.
The biggest bore at the party is also the worst networkerIts not about you ever. Do you want to impress some one? Ask them questions about themselves, answer their questions, solve their problems and get THEIR Business!!
If people like you, and believe in you, they will buy from you. If your content has value they will link and share it. Here is an interesting experiment.
Again the difference between thinking like a marketer and not Socializer. Safety Ratings, Hybrids, How to spend less on Gasoline etc.
The trick is to be everywhere It is easy, if you know how!
The grand finale All the hard work now brings you customers that are ready to buy from you.
These are the places you need to be. Already there? But are you using them correctly?
What do we measure? Everything!
We all know the importance of the first page, but what were they looking for and how likely are they to buy something?
Once you know what they are looking for, create an offer around that need and method of contact fulfillment.
Every body here is tuned into the same radio station WII FM. Whats In It For Me! Guess what, so are your customers, give them something that they are interested in like, information or discounts.
Replace with a bad dealer siteDealer Impact roseville toyota
Always start a Call To Action with an action word: Take, View, Buy. Be positive, clear and direct.
What if your finance page looked like this-no long form, short form or finance department hours. Would it be more effective than what you are doing now?