The document discusses various marketing and communication strategies including identifying with clients, understanding what clients want and when they want it, appealing to nostalgia and memories, empowering clients to feel part of the process, and adapting messaging based on values and framing debates. It also mentions the importance of timing products to client gratification and assessing what value is provided to clients.
16. It was a dark and stormy night.......The Bulwer-Lytton award offers a display of how not to start a story....................
17. Folkssay that if you listen real close at the height of the full moon, when the wind is blowin' off Nantucket Sound from the nor' east and the dogs are howlin' for no earthly reason, you can hear the awful screams of the crew of the “Ellie May," a sturdy whaler Captained by John McTavish; for it was on just such a night when the rum was flowin' and, Davey Jones be damned, big John brought his men on deck for the first of several screaming contests.