د حاتم البيطار dr hatem elbitar استشاري ادارة الرعاية الصحية محاضر دولي معتمد (10).pdf
1. Dr. Mike Rek Thich
البيطار حاتم د اشراف تحت
01005684344
2. Compare between
operational and strategic
management?
Operational management generally concerns
with short term objectives where as strategic
management involves general vision of the
organization in the future.
4. According to Robert Katz, what are the managerial skills
needed for every level of management?
•
Human skills.
•
Conceptual skills
•
Technical skills
•
Political skills
5. Define every type of managerial skill
•
Conceptual : Mental capacity to perceive and
manipulate idea and obstruct relationships.
•
Technical : specialist skills as surgical, dental
etc .
•
Human skill: Ability to communicate and
interact to other person successfully and have
good team management skills, ability to lead
and motivate.
6. According to Fred Luthans what are manager’s role?
•
Traditional management (routine, mails,
signature etc|).
•
Communication (receive, reports and give
order to employees).
•
Networking (dealing with outside clients,
meetings etc )
•
H.R management(solving problems of
employees).