The document defines a digital strategist and outlines their skills and challenges. A strategist must understand consumer behavior, bridge client challenges with effective plans, and measure results. They are curious generalists seeking connections across disciplines. Strategists must cope with ambiguity, think on their feet, and collaborate by leading from behind. Strong presentation skills include being credible, competent, compatible, caring, and dynamic when hosting an audience.
2. Digital Strategists Mental Toolkit:
The profile of a strategist_
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3. Key points_
What this section will cover:
Definition
Profile and skills
Challenges
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4. Definition of a strategist_
Two distinct roles:
Interpreting the now
Interpreting the future
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5. Definition of a strategist_
Understand consumer behaviour
Understand the digital landscape
Grasp a clients challenge
Bridge them all with an efficient and effective plan
Measure, optimize and replan
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6. Definition of a strategist_
The curious generalist who seeks connections and clarity
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7. Curious_
A strategist:
Asks questions more than they give answers
Is open minded
Actively seeks new perspectives
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8. Curious_
A strategist uses Informed Intuition:
Well developed intuitive skills require well-deployed
antennae, considerable experience, and as much practice
at intelligently feeling the tone and potential of a complex
whole as skilled logical analysis and the use of the
scientific method. Jerry Hirshberg
Source: The Creative Priority
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9. The generalist_
A strategist:
Seeks knowledge across disciplines
Cognitive science
Business/marketing
Technology
Humanities
Cultivates a T-shaped skill set
Is respectful of others domain specific knowledge
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10. The generalist_
A strategist actively looks for inspiration from disparate sources:
If my travels in the old world had taught me anything, it was
that aspirin, cotton clothing, metal pots and telephones are
fantastic inventionsairplanes had stretched my horizons; books
had opened my mind; antibiotics had saved my life; photography
had ignited my muse. Kevin Kelly
Source: What technology wants
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11. Connections_
A strategist:
Knows how to intelligently ignore
Looks for a common theme
Is able to connect the dots
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12. Clarity_
A strategist
Seeks simplicity in explanation
Uses evidence only as required
Is respectful of the capabilities of the audience
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13. Skills_
Coping with ambiguity
In a project/solution
In a brief
Thinking on your feet
Asking questions in return
Stock responses
Not having to answer every question
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14. Coping with ambiguity_
Ambiguity can be managed by taking a page from Cognitive
Behavioural Therapy (CBT)
Ambiguity can lead to unbalanced reactions in a manner
similar to rogue moods
Hot thoughts spring up from the void
Source: Mind Over Mood; Dennis Greenberger
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15. Coping with ambiguity_
Use a variant of a Mental Thought Log to seek evidence to
hedge against ambiguity
Assess the situation
Track automatic thoughts assumptions
Seek evidence that does or does not support
Aim for balanced thinking
Source: Mind Over Mood; Dennis Greenberger
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16. Thinking on your feet_
Essentially, it is speed decision making.
Pause
Sense the urgency of the issue
Identify the gaps and barriers ask questions
Source: Sources of Power; Gary Klein
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17. Thinking on your feet_
Move towards a goal as soon as possible.
Spot your leverage points
Improvise
Communicate intent
No shame in deferring
Source: Sources of Power; Gary Klein
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18. Collaboration_
A strategist leads from behind:
Acts as a progressive constraint generator
Acts as a catalyst
Is a guide that helps bring team members to the objective
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19. Collaboration_
We dont make the car, we make the car better
BASF Tagline, 1980s
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20. Presentation skills_
As presenter, you are the host.
- The sign of a real host is that he or she makes their guests
feel comfortable
- You are the host, not the guest
Source: Seven strategies of master presenters; Brad McRae
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21. Presentation skills_
5 presentation basics
Be credible
Be competent
Be compatible
Be caring
Be dynamic
Source: Seven strategies of master presenters; Brad McRae
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22. Presentation skills_
Credible:
Be honest
Be authentic
Clear about what it is in, and what is not
Source: Seven strategies of master presenters; Brad McRae
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23. Presentation skills_
Competent
Establish it early
Be clear about what it is based on
Experience, research, synthesis of other work
Manage expectations clearly
Source: Seven strategies of master presenters; Brad McRae
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24. Presentation skills_
Compatible:
Establish contact
Answer Who are you?
Show what is common
Source: Seven strategies of master presenters; Brad McRae
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25. Presentation skills_
Caring:
Focus on the individuals in the audience
Success is achieved together
Dont speak. Serve
Source: Seven strategies of master presenters; Brad McRae
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26. Presentation skills_
Dynamic:
Treat attention as a scarce commodity
Be passionate
Bring hope, motivation and energy
Source: Seven strategies of master presenters; Brad McRae
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