際際滷

際際滷Share a Scribd company logo
Angelica L. Duran 
P.O. Box 4463 505.690.1652 
Fairview, NM 87533 angelicalduran@gmail.com 
Finance & Business Management 
Areas of Expertise 
Business & Document Development Cultural Diversities, Family & 
Compassionate Business Management Team Building & Trainings Private Insurance & Medicaid 
Bookkeeping, Budgeting & Payroll Bilingual  English/Spanish 
Technical Skills & Office Equipment 
Finance, Personal, Real Estate, 
Construction, Business and Pipeline 
Management 
Children 
Billing 
Social Media Networking, Marketing, 
Sales, Customer Service 
Project Planning 
Microsoft Office Suite QuickBooks Multi function copiers, scanners, fax, 
printers, laminators, wireless 
modems, phone systems 
Professional Experience 
Program Coordinator/Business Manager 2009-March 2014 
People Centered Services, LLC Santa Fe, Taos and Las Vegas, New Mexico 
 Day-to-day business and administration operations of the agency; including but not limited to facilitation of 
all business management and services offered based on individual consumers budget and service plans (ISPs) 
for over 35 individuals living with disabilities 
 Maintained strong business relationships with DOH, DVR, Mi Via, and case management agencies 
 Supervision and management of 15+ employees and several independent contractors 
 Responsible for daily scheduling all employees and clients schedules 
 Marketed based on the companys mission goal and philosophy with the utmost care and compassion, 
established strong and trusting relationships with all staff, clients, families, guardians, therapists, state 
agencies, independent contractors and the community 
 Preparation of policies and procedures complainant with state DD Waiver policies 
 Submissions of Medicaid claims for all locations 
 Maintained CARF accreditation; successfully passed CARF and DOH annual audits 
 Manage the Executive Directors calendar and disseminate all executive communications to staff, clients and 
officers of DOH 
 Training, supervision and management of all day staff, job developers and job coaches 
 Design and manage all advertising, including but not limited to the hiring process of personnel, staff, and 
contract positions, conducted weekly staff meetings along with team-building workshops 
 Manage, scheduled and perform intake/outtake assessments for our Supervised Visitation Program 
Real Estate Loan Officer 1998  2008 
Arriba Mortgage, Gravelle Mortgage 
Mountain View Mortgage, Liberty Lending New Mexico 
3a5a35e1-b2b5-4f27-b66e-8760231d49a0-141124013435-conversion-gate02.doc
Angelica L. Duran 
P.O. Box 4463 505.690.1652 
Fairview, NM 87533 angelicalduran@gmail.com 
 Completed loan applications gathered documentation required from lenders, provided time sensitive 
disclosures 
 High levels of communication with the client, lender and other parties involved in the transaction 
 Highly skilled in evaluating loan applications and the qualifications of the borrower 
 Submission of loans applications through automated underwriting systems 
 Involvement in all aspects of real estate lending; lead generation, loan qualifications, loan processing, direct 
contact with borrowers, lenders, underwriters, appraisers, title/ escrow companies, surveyors and realtors. 
 Developed and maintained business relations with local and national banks / lenders, realtors, builders and 
manufactured homes dealers 
 Public relations and referral networking for soliciting potential housing loan business 
 Closed large volume of construction, construction to permanent, subprime and conventional loans 
 Monthly business growth from $0- $1.5 million 
 Knowledge of federal lending regulations 
 Secured and finalized transactions in a legal and ethical manner while maintaining high productivity level 
Construction Manager / Co-Owner 2004-2006 
Turn 2 Builders Santa Cruz, New Mexico 
 Schedule projects in logical steps within budget and time requirements in order to meet deadlines. 
 Determine labor requirements, dispatch crew and subs to construction sites 
 Inspected jobsites for progress and compliance in regards to building and safety codes and state and county 
regulations 
 Reviewed contract terms with administrative staff, employees and clients 
 Prepared changes and additions to contractual agreements with architects, consultants, clients, suppliers 
and subcontractors 
 Obtained necessary permits and licenses 
 Responsible for AR/AP, payroll, state and federal tax filings 
Branch Manager 2000-2001 
Check N Go Santa Fe, NM 
 Decreased store debt from 83% to 18% through aggressive collections 
 New monthly business growth by 25% consistently for 10 months 
 Responsible for locating avenues in which former employees had defrauded the company. 
 Approved loans based on store policy and requirements, audited cash drawers as required 
 Hired and trained new team members. 
 Turned store into a bonus store for the first time since its opening 
 Prepared work schedules, submitted time sheets to corporate office, made daily bank deposits, ordered 
office supplies 
 Awarded an Excellence Award for the month of October 2000 
PROPERTY MANAGER 1995-2000 
Santa Fe Properties New Mexico 
 Maintained 98% occupancy rate 
 26 privately owned properties; 1-4 units, mix use, weekend and short term rentals 
 Performed reference, credit and back ground checks on potential tenants 
 Obtained repair and renovation bids 
 Scheduled maintenance, housekeeping and property renovations and repairs as needed 
 Prepared cost analysts and budgets 
3a5a35e1-b2b5-4f27-b66e-8760231d49a0-141124013435-conversion-gate02.doc
Angelica L. Duran 
P.O. Box 4463 505.690.1652 
Fairview, NM 87533 angelicalduran@gmail.com 
 Reconciled rental income and debts associated with each property 
Education and 
Professional Training 
Real Estate Brokers Course Kaplan School of Real Estate, Albuquerque, NM 2014-2014 
Courses in Business Management and 
Northern College-Espanola, NM 1997-1998 
Office Administration 
NM DD Waiver State Required Trainings 
Advocacy 101 Assisting with Medication Delivery Foundation for Health and Wellness 
Sexuality for Persons with 
Developmental Disabilities 
Participatory Communication and 
Choice-Making-CM/SC 
Participatory Communication and 
Choice-Making-DS 
Person Centered Planning in NM (1 
Day) - DS/DSS 
Positive Behavior Support Strategies - 
CM/SC 
Positive Behavior Support Strategies - 
DS/DSS 
Pre Service-DS/DSS- Rights & Advocacy-DS Health Level 1-Continuum of Care-DS 
Teaching and Support Strategies CPR & First Aid Certified 
Train the Trainer 
Pre-Service Assisting with Medication Delivery Teaching and Support Strategies 
3a5a35e1-b2b5-4f27-b66e-8760231d49a0-141124013435-conversion-gate02.doc

More Related Content

Duran Angelica Resume Finance & Business Management

  • 1. Angelica L. Duran P.O. Box 4463 505.690.1652 Fairview, NM 87533 angelicalduran@gmail.com Finance & Business Management Areas of Expertise Business & Document Development Cultural Diversities, Family & Compassionate Business Management Team Building & Trainings Private Insurance & Medicaid Bookkeeping, Budgeting & Payroll Bilingual English/Spanish Technical Skills & Office Equipment Finance, Personal, Real Estate, Construction, Business and Pipeline Management Children Billing Social Media Networking, Marketing, Sales, Customer Service Project Planning Microsoft Office Suite QuickBooks Multi function copiers, scanners, fax, printers, laminators, wireless modems, phone systems Professional Experience Program Coordinator/Business Manager 2009-March 2014 People Centered Services, LLC Santa Fe, Taos and Las Vegas, New Mexico Day-to-day business and administration operations of the agency; including but not limited to facilitation of all business management and services offered based on individual consumers budget and service plans (ISPs) for over 35 individuals living with disabilities Maintained strong business relationships with DOH, DVR, Mi Via, and case management agencies Supervision and management of 15+ employees and several independent contractors Responsible for daily scheduling all employees and clients schedules Marketed based on the companys mission goal and philosophy with the utmost care and compassion, established strong and trusting relationships with all staff, clients, families, guardians, therapists, state agencies, independent contractors and the community Preparation of policies and procedures complainant with state DD Waiver policies Submissions of Medicaid claims for all locations Maintained CARF accreditation; successfully passed CARF and DOH annual audits Manage the Executive Directors calendar and disseminate all executive communications to staff, clients and officers of DOH Training, supervision and management of all day staff, job developers and job coaches Design and manage all advertising, including but not limited to the hiring process of personnel, staff, and contract positions, conducted weekly staff meetings along with team-building workshops Manage, scheduled and perform intake/outtake assessments for our Supervised Visitation Program Real Estate Loan Officer 1998 2008 Arriba Mortgage, Gravelle Mortgage Mountain View Mortgage, Liberty Lending New Mexico 3a5a35e1-b2b5-4f27-b66e-8760231d49a0-141124013435-conversion-gate02.doc
  • 2. Angelica L. Duran P.O. Box 4463 505.690.1652 Fairview, NM 87533 angelicalduran@gmail.com Completed loan applications gathered documentation required from lenders, provided time sensitive disclosures High levels of communication with the client, lender and other parties involved in the transaction Highly skilled in evaluating loan applications and the qualifications of the borrower Submission of loans applications through automated underwriting systems Involvement in all aspects of real estate lending; lead generation, loan qualifications, loan processing, direct contact with borrowers, lenders, underwriters, appraisers, title/ escrow companies, surveyors and realtors. Developed and maintained business relations with local and national banks / lenders, realtors, builders and manufactured homes dealers Public relations and referral networking for soliciting potential housing loan business Closed large volume of construction, construction to permanent, subprime and conventional loans Monthly business growth from $0- $1.5 million Knowledge of federal lending regulations Secured and finalized transactions in a legal and ethical manner while maintaining high productivity level Construction Manager / Co-Owner 2004-2006 Turn 2 Builders Santa Cruz, New Mexico Schedule projects in logical steps within budget and time requirements in order to meet deadlines. Determine labor requirements, dispatch crew and subs to construction sites Inspected jobsites for progress and compliance in regards to building and safety codes and state and county regulations Reviewed contract terms with administrative staff, employees and clients Prepared changes and additions to contractual agreements with architects, consultants, clients, suppliers and subcontractors Obtained necessary permits and licenses Responsible for AR/AP, payroll, state and federal tax filings Branch Manager 2000-2001 Check N Go Santa Fe, NM Decreased store debt from 83% to 18% through aggressive collections New monthly business growth by 25% consistently for 10 months Responsible for locating avenues in which former employees had defrauded the company. Approved loans based on store policy and requirements, audited cash drawers as required Hired and trained new team members. Turned store into a bonus store for the first time since its opening Prepared work schedules, submitted time sheets to corporate office, made daily bank deposits, ordered office supplies Awarded an Excellence Award for the month of October 2000 PROPERTY MANAGER 1995-2000 Santa Fe Properties New Mexico Maintained 98% occupancy rate 26 privately owned properties; 1-4 units, mix use, weekend and short term rentals Performed reference, credit and back ground checks on potential tenants Obtained repair and renovation bids Scheduled maintenance, housekeeping and property renovations and repairs as needed Prepared cost analysts and budgets 3a5a35e1-b2b5-4f27-b66e-8760231d49a0-141124013435-conversion-gate02.doc
  • 3. Angelica L. Duran P.O. Box 4463 505.690.1652 Fairview, NM 87533 angelicalduran@gmail.com Reconciled rental income and debts associated with each property Education and Professional Training Real Estate Brokers Course Kaplan School of Real Estate, Albuquerque, NM 2014-2014 Courses in Business Management and Northern College-Espanola, NM 1997-1998 Office Administration NM DD Waiver State Required Trainings Advocacy 101 Assisting with Medication Delivery Foundation for Health and Wellness Sexuality for Persons with Developmental Disabilities Participatory Communication and Choice-Making-CM/SC Participatory Communication and Choice-Making-DS Person Centered Planning in NM (1 Day) - DS/DSS Positive Behavior Support Strategies - CM/SC Positive Behavior Support Strategies - DS/DSS Pre Service-DS/DSS- Rights & Advocacy-DS Health Level 1-Continuum of Care-DS Teaching and Support Strategies CPR & First Aid Certified Train the Trainer Pre-Service Assisting with Medication Delivery Teaching and Support Strategies 3a5a35e1-b2b5-4f27-b66e-8760231d49a0-141124013435-conversion-gate02.doc