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E banking security-10-roll-out

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eBankingSecurity

This document provides guidance on rolling out a new security solution to customers in a step-by-step manner. It recommends identifying early adopters to test the solution first. It also stresses the importance of ensuring all bank employees are confident with the new system through training before presenting it to customers. The rollout should then begin with a small group of customers to gather feedback and make improvements before a wider release. Customer and employee experience should be evaluated at each stage for a successful launch.

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Roll it out, step by step
10 Roll it out, step by step Eventually your new security solution will be in place, and you will be anxious to roll it out to your customers. But even at this last stage, you need to consider each step carefully. Identify early adopters and possible ambassadors who will get to go first. eBankingSecurity.net
10 Is your organization ready for launch All bank employees must feel confident with the new solution before it is presented to customers. Conduct a pre-pilot, to demonstrate the system in real conditions, to all internal stakeholders. Fill in information gaps before rolling out. eBankingSecurity.net
10 Evaluate and improve user experience Roll out the solution to early adaptors only Register and analyze all feedback, in order to make necessary improvements. Evaluate customer user experience as well as internal procedures. Key success factors: Motivated and informed customers. Well rehearsed bank personnel. A solution that works according to expectations. eBankingSecurity.net
10 Get this show on the road Inform your customers in good time that a change is going to take place. Identify the bottlenecks. Act quickly to solve problems and dont be afraid to change things that simply do not work. eBankingSecurity.net
Want to know more? eBankingSecurity is your guide towards a more reliable and strategiceBankingsecurity solution. The seminar series, the guide book and the website with itsthoughtprovokingblogs and in-depthknowledge are all there to help you start asking the right questions and making the right choices. Visit ebankingsecurity.net to findoutmore! eBankingSecurity.net
Every bank has itsowncharacteristics: different customers, different requirements, different languages and different cultures. One sizedoes not fit all. Ezio Suite is the mostcomprehensive, versatile and easy-to-implementeBankingSecurity solution is designed to mitigateeven the mostadvanced attacks, as well as the mostcommonmistakes by endusers. Itseasier to deploy, easier to use and simpler to upgrade as your needschange. Read more at Gemalto.com/ebanking
The Ezio Way is a 9 step process helping banks succeed with their Ezio implementation, and get the best out of the mostcompleteeBankingSecurityoffering on the market, Gemaltos Ezio Suite. On the EzioWaywebsite you get detailedinsights from experiencedprofessionals, quickinterviews and educational films as well as eyeopeningoverviews on a number of interestingtopics www.ezioway.com

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E banking security-10-roll-out

  • 1. Roll it out, step by step
  • 2. 10 Roll it out, step by step Eventually your new security solution will be in place, and you will be anxious to roll it out to your customers. But even at this last stage, you need to consider each step carefully. Identify early adopters and possible ambassadors who will get to go first. eBankingSecurity.net
  • 3. 10 Is your organization ready for launch All bank employees must feel confident with the new solution before it is presented to customers. Conduct a pre-pilot, to demonstrate the system in real conditions, to all internal stakeholders. Fill in information gaps before rolling out. eBankingSecurity.net
  • 4. 10 Evaluate and improve user experience Roll out the solution to early adaptors only Register and analyze all feedback, in order to make necessary improvements. Evaluate customer user experience as well as internal procedures. Key success factors: Motivated and informed customers. Well rehearsed bank personnel. A solution that works according to expectations. eBankingSecurity.net
  • 5. 10 Get this show on the road Inform your customers in good time that a change is going to take place. Identify the bottlenecks. Act quickly to solve problems and dont be afraid to change things that simply do not work. eBankingSecurity.net
  • 6. Want to know more? eBankingSecurity is your guide towards a more reliable and strategiceBankingsecurity solution. The seminar series, the guide book and the website with itsthoughtprovokingblogs and in-depthknowledge are all there to help you start asking the right questions and making the right choices. Visit ebankingsecurity.net to findoutmore! eBankingSecurity.net
  • 7. Every bank has itsowncharacteristics: different customers, different requirements, different languages and different cultures. One sizedoes not fit all. Ezio Suite is the mostcomprehensive, versatile and easy-to-implementeBankingSecurity solution is designed to mitigateeven the mostadvanced attacks, as well as the mostcommonmistakes by endusers. Itseasier to deploy, easier to use and simpler to upgrade as your needschange. Read more at Gemalto.com/ebanking
  • 8. The Ezio Way is a 9 step process helping banks succeed with their Ezio implementation, and get the best out of the mostcompleteeBankingSecurityoffering on the market, Gemaltos Ezio Suite. On the EzioWaywebsite you get detailedinsights from experiencedprofessionals, quickinterviews and educational films as well as eyeopeningoverviews on a number of interestingtopics www.ezioway.com