E sarthi portal
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The document provides an overview of the ESARTHI portal, which allows users to create transportation requests called indents. It describes the login process, how to create and view the status of indents, complete trips and provide feedback, and how indents are approved by controlling officers and level 1 authorities. The portal can be accessed from a web browser or installed as an Android app to allow mobile access.
E sarthi portal
- 1. E - S A R T H I P O R TA L H E L P D E S K _ E S A R T H I @ O N G C . C O . I N
- 2. C O N T E N T S OVERVIEW LOGIN CREATE AN INDENT VIEW THE STATUS OF AN INDENT COMPLETE TRIP & FEEDBACK HOW TO FORWARD AN INDENT HOW TO APPROVE AN INDENT MISCELLENEOUS
- 3. O V E R V I E W ESARTHI IS A MOBILE FIRST PORTAL WHICH CAN ALSO BE USED FROM A DESKTOP USER LOGS IN WITH CPF AND DOMAIN PASSWORD INDENT CREATED, HAS TO BE APPROVED BY CONTROLLING OFFICER, L1 AND LOGISTICS ADMIN ONCE VEHCILE IS ALLOTTED, USER AND DRIVER ARE INTIMATED VIA EMAIL AND SMS ALLOTTED DRIVER/AGENCY DETAILS WILL ALWAYS BE AVAILABLE INSIDE THE APPLICATION
- 4. L O G I N ENTER THE URL esarthi.ongc.co.in IN YOUR WEB BROWSER LOGIN USING CPF AND DOMAIN PASSWORD VERIFY YOUR DOMAIN PASSWORD WITH ONGC REPORTS IF LOGIN FAILS
- 5. C R E AT E A N I N D E N T CLICK ON CREATE INDENT VERIFY THE USER DETAILS CLICK ON EDIT PROFILE TO UPDATE USER DETAILS FILL IN ALL THE MANDATORY FIELDS CLICK ON CREATE
- 6. V I E W S TAT U S O F A N I N D E N T CLICK ON MY TRIPS SELECT THE INDENT FROM THE LIST OF ALL REQUESTED INDENTS NOTICE THE ICON TO THE RIGHT OF THE INDENT, INDICATING ITS STATUS CLICK ON THE INDENT TO VIEW STATUS AND DRIVER DETAILS
- 7. T R I P C O M P L E T I O N & F E E D B A C K ONCE THE TRIP IS COMPLETED, IT IS MANDATORY TO END THE TRIP AND GIVE FEEDBACK NEW INDENT CREATION IS ALLOWED ONLY IF ALL PAST TRIPS ARE COMPLETED TRIP CAN BE COMPLETED BY CLICKING ON THE END TRIP BUTTON A POPUP IS DISPLAYED WHERE FEEDBACK CAN BE SUBMITTED
- 8. H O W T O F O R WA R D A N I N D E N T ONCE THE INDENT IS CREATED, IT FLOWS AUTOMATICALLY TO THE INDENTOR'S CONTROLLING OFFICER CO CAN FORWARD THE LIGHT VEHICLE INDENTS TO L1 FOR APPROVAL CO CAN APPROVE HEAVY VEHICLE INDENTS BY HIMSELF CLICK ON THE APPROVALS OPTION TO SELECT AN INDENT CLICK ON FORWARD/REJECT BUTTON & ENTER YOUR L1'S CPF NO IN THE DIALOG BOX & PRESS SEND
- 9. H O W T O A P P R O V E A N I N D E N T USERS WITH L1 AUTHORIZATION CAN APPROVE AN INDENT AND SEND TO LOGISTICS ONCE AN ACTION IS TAKEN ON THE INDENT, IT CANNOT BE EDITED L1 WILL GET NOTIFICATION VIA SMS ONCE HE RECEIVES AN INDENT FOR APPROVAL
- 10. M I S C E L L E N E O U S THE APPLICATION CAN BE INSTALLED AS AN ANDROID APP ONCE THE PAGE IS LOADED FOR THE FIRST TIME, CLICK ON THE ADD TO HOME SCREEN OPTION CONFIRM ALL THE POPUPS NOW THE APP IS AVAILABLE IN YOUR APP DRAWER