This document summarizes the online booking process and facilities available through IRCTC. It outlines how users can create an account to book, cancel, and manage tickets online or through mobile apps and SMS. Tickets can be booked up to 10 per month and payment is made through debit/credit cards or internet banking with additional service charges. The document also details ticket types, cancellation policies, accepted ID cards for travel, and claim procedures for various exigencies like train cancellations or failures.