ECM in State and Local Government
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The document discusses the key trends and business drivers related to electronic records management (ERM) and enterprise content management (ECM) for state and local governments based on survey results. The top three priorities for state and local governments are managing costs, improving access to information, and managing compliance. Survey results also show that state and local governments struggle with ERM due to lack of executive support, limited staff competence, and cost justification challenges. Overall effectiveness at managing electronic information in these organizations is low.
ECM in State and Local Government
- 1. ECM and State and Local Government Key Trends and Business Drivers John Mancini President, AIIM
- 2. 油
- 3. The only roadmap for competency in Electronic Records Management (ERM) and Enterprise Content Management (ECM) On-line and Private courses available www.aiim.org/training
- 4. AIIM End User Survey Results Survey information can be found at www.aiim.org/industrywatch Get e-mail updates at my blog at www.aiim.typepad.com All data unless otherwise noted for State and Local Government
- 5. Whats important for state and local governments? In which applications are state and local governments interested? Whats standing in the way?
- 6. What is the most significant business driver for your organization? State and local organizations only, N=158
- 7. Please rate your overall effectiveness in managing electronic information State and local organizations only, N=158
- 8. How would you best characterize your organizations experience with DM and RM? State and local organizations only, N=158
- 9. Whats important for state and local governments? In which applications are state and local governments interested? Whats standing in the way?
- 10. Likely process and application interests over next 12 months State and local organizations only, N=158
- 11. On average, the percentage of time I spend on e-mail related activity is State and local organizations only, N=158
- 12. Had to turn over e-mail in response to a legal investigation State and local organizations only, N=158
- 13. Where are you in implementing an e-mail strategy? State and local organizations only, N=158
- 14. How do you archive e-mail? State and local organizations only, N=158
- 15. Whats important for state and local governments? In which applications are state and local governments interested? Whats standing in the way?
- 16. How important is hard dollar cost justification? State and local organizations only, N=158
- 17. What is the most challenging aspect of DM and RM? State and local organizations only, N=158
- 18. Top 3 problems State and local organizations only, N=158
- 19. To whom does the staff responsible for ERM report? State and local organizations only, N=158
- 20. Please rate ERM competence of IT staff State and local organizations only, N=158
- 21. Please rate ERM awareness of executive staff State and local organizations only, N=158
- 22. Please rate IT competence of RM staff State and local organizations only, N=158
- 23. All this does 馨温岳岳艶姻
- 24. PUBLIC SECTOR: How does the effectiveness of your organization compare to your peers? (% more effective or much more effective) # of organizations viewing themselves as effective = 2.3X more in strategic sample AIIM State of Industry survey
- 25. Survey information can be found at www.aiim.org/industrywatch Get e-mail updates at my blog at www.aiim.typepad.com