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E-commerce Email Design Trends &
Best Practices (2019)
Roland
Pokornyik
CEO, Co-founder @
Chamaileon.io
EDMdesigner.com
#husband #dad_of_2 #ceo
#startup #email #saas
#bassguitar
Email design trends
Interactive
navigation
#hamburger_menu
Interactive
sliders
#more_content
Interactive
images
#mouse_click
#mouse_hover
#design change
Interactive
quizzes
#engagement
Interactive
forms
#order
Source: Litmus.com
Whats wrong with interactive
emails?
Outlooks + Custom coding
Replace interactivity with creativity
Animated
GIFs
#movement
Not every
email client
supports
animated GIFs
#Outlook_2007
#Outlook_2010
#Outlook_2013
Source: Litmus.com
Dont overuse animated GIFs!
Personalized
images
#name
Countdown
timers
#fomo
Lynda - Selligent case study
+33% CTR, +10% Conversions
Shorter
emails
#less_is_more
(Visual)
storytelling
#quality_images
Customer
generated
content
#real
#instagram
Emojis in
subject lines
#;-)
Emojis work in almost all email
clients! Source: Litmus.com
Dont overuse emojis!
Concise color
usage
#color_palette
Contrasting
colors
#attention_to_CTA
Bright
backgrounds
#be_brave_with_colors
Use fancy
typography
#google_fonts
But they wont
work always
#gmail_hates_google_fonts
#lack_of_support
 Aol Mail
 Native Android mail
app (not Gmail app)
 Apple Mail
 iOS Mail
 Outlook 2000
 Outlook.com app
Fallback to
email safe
fonts
#must_have
#fallback_options
 Arial
 Garamond
 Georgia

 Lucida
 Palatino
 Tahoma
 Times New Roman
 Trebuchet
 Verdana
Match design
with copy
#harmony
#hand-in-hand
Human
centered
copywriting
#copy_matters
#no_seo
#no_marketing_bs
 Interactive emails
 Animated GIFs
 Personalized images
 Countdown timers
 Less is more
 Consumer generated content
 Strong imagery
 Contrasting colors
 Emojis in subject line
 Human centered copywriting
Email
Design
Trends
Summary
Inspiring one-o鍖
promotional emails
Promo -
Animated GIF
#contrasting_colors
#one_CTA
#less_is_more
Promo -
Countdown
timer
#one_CTA
#contrasting_colors
#FOMO
Promo -
Video in email
#animated_GIF
#static_image
#64%_more_likely_to_buy
Promo -
Interactive
email
#super_cool
#custom_code
#high_costs
Promo -
Discount
#contrasting_colors
#typography
#death_to_stock
Promo -
Coupon
#one_CTA
#less_is_more
Giveaway
email
#big_bold_letters
#contrasting_colors
#one_CTA
Black friday
email
#on_brand
#no_black
#list_of_products
Cyber monday
email
#typography
#huge_text
#lively_colors
Fathers day
email
#background_image
#on_brand
#e-gift_card_idea
Mothers day
email
#on_brand
#product_image
#double_CTA
New years
deal
#typography
#contrasting_colors
#custom_image
Emails every e-commerce
email funnel should include
Sign up /
Welcome email
#short
#dont_be_pushy
Sign up /
Welcome email
#short
#dont_be_pushy
50-86% average open rate
74.4% expect a
welcome email
+320% revenue
Product
discovery email
#personalized_o鍖er
#lively_colors
#typography
Featured
product email
#less_targeted
#menly_color_theme
#custom_image
#multiple_CTA
Abandoned
cart email
#FOMO
#contrasting_colors
Benchmarks
#41%_open_rate
#9.5%_click_rate
Out of stock
email
#timely
#directs_attention
#redirect_to_online_store
Order
con鍖rmation
email
#less_is_more
#survey_CTA
Shipping
con鍖rmation
email
#animated_GIF
#contrasting_colors
#custom_image
Ask for a
review
#incentive
#too_many_links
Customer
survey
#typography
#background_image
#ghost_button
Thank you
email
#FOMO
#discount
#lively_colors
 Welcome email
 Product promotion email
 Abandoned cart email
 Out of stock email
 Order con鍖rmation email
 Shipping con鍖rmation email
 Ask for a review
 Customer survey
 Thank you email
Most
Common
E-commerce
Emails
We help you with 100+ free templates @ chamaileon.io
+ Reusable blocks - save for future
Speed up your email design
process with Chamaileon.io
bit.ly/chamaileon
roland@chamaileon.io, +36-70-608-4433
Thanks for listening!

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E-Commerce Email Design Trends @ Best Practices (2019)