The document discusses the challenges of cash on delivery (COD) payments for e-commerce businesses and proposes a solution using Ezetap's payment processing technology. Some of the issues with COD include financial leakage, lower visibility, fewer deliveries per day, and risks if delivery staff runs away with cash. Ezetap's app allows e-commerce businesses to accept digital payments like cards and wallets on delivery, integrated into their own delivery app. This turns COD into "payment on delivery" and eliminates issues like reconciliation while providing benefits like more deliveries and real-time visibility. Ezetap's hardware and software solution is used by major companies to enable digital payments at the last mile of delivery.
2. Net Banking
EMI
Cash on Delivery
100%of transactions
online
What if this could happen?
Credit/Debit Card
Digital Wallets
3. A simple & straightforward process
Net Banking
EMI
Cash on Delivery
Payment received Product delivered Transaction completedRun Sheet Updated
Credit/Debit Card
Digital Wallets
5. A long and treacherous process
Cash on Delivery
Payment due Product delivered
Return Balance
Forced Tip
Cash Payment Payment Received Runsheet Updated Transaction Completed
Fiddle with wallet
Count
Handover
Recount
Fiddle with wallet
Manual
Reconciliation
at the end of the day
6. and, as if that wasnt enough,
Cash exposes you to
various risks
7. Financial Leakage
Human errors in miscounting affects you on a daily basis
1
Product delivered
Cash Payment
Product delivered
Cash Payment
Product delivered
Cash Payment
Product delivered
Cash Payment
+ + + =
Deposit in Office
8. Financial Leakage
But it is the risk of the delivery boy running away that can make a bigger
dent
1
Product delivered
Cash Payment
Product delivered
Cash Payment
Product delivered
Cash Payment
Product delivered
Cash Payment
+ + + =
Deposit in Office
Run away
9. Lower number of deliveries per day
Each delivery taking longer to complete, means lower number of deliveries
2
Product delivered
Cash Payment
Product delivered
Cash Payment
Product delivered
Cash Payment
Undelivered
Products
10. Lower on-ground visibility
Delayed reconciliations means no visibility until end of the day
3
+ + + =
Delivery Boy 1 Delivery Boy 2 Delivery Boy 3 Delivery Boy 4
11. Lowers your wowness for your customers
They prefer COD, but do not like what comes along
4
Credit/Debit Card
Net Banking
EMI
Digital Wallets
Cash on Delivery
:)
:(
Have to be available at the time
of delivery
Expected to have change
Else, forced to give a tip
Time consuming process
Headache of chasing down an
undelivered product
12. Cash on Delivery
Payment due Product delivered
Payment Received
Runsheet Updated
Transaction
Completed
Card on delivery with traditional EDC?
Opted for
Card Payment
Card Processed
(Non-integrated &
Bulky Devices)
Manual
Reconciliation
13. Cash on Delivery
Payment due Product delivered
Payment Received
Runsheet Updated
Transaction
Completed
Card on delivery with traditional EDC?
Opted for
Card Payment
Card Processed
(Non-integrated &
Bulky Devices)
Manual
Reconciliation
Billing
Payment
A non-integrated device creates 2 parallel processes
14. Cash on Delivery
Payment due Product delivered
Payment Received
Runsheet Updated
Transaction
Completed
Card on delivery with traditional EDC?
Opted for
Card Payment
Card Processed
(Non-integrated &
Bulky Devices)
Manual
Reconciliation
Hence requiring a manual reconciliation at the end of the day
15. There has to be a
better way to do COD
Convenience
for your customers
Not a Burden
for your business
17. The goodness of online payments,
comes to offline payments
Credit/Debit Card
Net Banking
EMI
Digital Wallets
Cash on Delivery
Payment due Product delivered Payment Received Transaction Completed
Ezetap
18. Credit/Debit Card
Net Banking
EMI
Digital Wallets
Cash on Delivery
Payment due Product delivered Payment Received Transaction Completed
Ezetap
Letting you accept digital payments
Credit Cards
Net Banking Debit Cards
Digital
Wallets
With the help of a
tiny card reader
19. Credit/Debit Card
Net Banking
EMI
Digital Wallets
Cash on Delivery
Payment due Product delivered Payment Received Transaction Completed
Your
App
Right through your own delivery app
Credit Cards
Net Banking Debit Cards
Digital
Wallets
Ezetap
SDK
20. Credit/Debit Card
Net Banking
EMI
Digital Wallets
Cash on Delivery
Payment due Product delivered Payment Received Transaction Completed
Your
App
Ezetap
SDK
Turning Cash on Delivery into
Payment on Delivery
Payment
22. Cash on Delivery
Unlike Traditional EDC, it integrates into
your existing business processes
Payment due Product delivered Payment Received Transaction Completed
Ezetap
Hence, doesnt require
any manual reconciliation
23. Hassle-free multi-merchant payments
Product delivered Payment Received
Merchant A
Merchant B
Merchant C
All the delivery agent has to do is to tag the transaction to a merchant
24. Made possible with an in-house
hardware software solution+
Ezetap
Card Reader
Ezetap
Server
Payments
Integration
Enterprise Server
Integration
App & SDK Backend
Duo-P
Works with Phones, Tablets &
PCs
Flat form factor design for
better handling
4 line display
Rubber keypad
Solo P
March 2017 availability
Always ON integrated device
GPRS or WiFi
Linux OS
NFC
Icon based touch screen
Touch screen with signature
capture
25. Industry leading solution used by
industry leaders
Collections for
Telecom, Cable, ISPs
& Utilities
E-Commerce &
Pharma Card on
Delivery
Paperless & Instant
Policy Sales &
Renewals
Field Sales & Collections
for NBFCs & Consumer
Durables
Cash to Digital at the
last mile
Assisted E-
Commerce in Tier
2 & 3 towns
26. Reasons why our customers love it
20%Reduction in
Cash Transaction
27. Reasons why our customers love it
20%Improvement in
Delivery Efficiency