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Edmalia Constanza
15470 SW 147th St| Miami, Fl 33196 | 718.775.6411 | edmalia.constanza@gmail.com
Top-Notch Administrative Professional
Sharp, dedicated administrative professional with long-standing and diverse experience throughout multiple
industries and capacities. Deadline driven with outstanding organizational and multi-tasking skills. Fast
learner with strong ability to work independently. Adept in bookkeeping and expense handling. Articulate
communicator with direct sales experience, management, accounting, fitness, and education.
 Filing & Organization
 Accounts Payable &
Receivable
 Bookkeeping & Cash
Auditing
 Sales & Conflict Resolution
 Proficient in Interpersonal
Communication
 MS Office, Mac, Internet,
Quickbooks
 Market Research
 Presentation
Preparation
 Bilingual
EDUCATION
May 2002, College of Mount Saint Vincent, Riverdale, NY
Bachelors Degree of Science in Business Administration
Concentrations: Management and Marketing
Honors: Delta Mu Delta (National Honor Society in Business Administration)
Nominated as an All American Scholar for Academic Excellence.
CERTIFICATES
November 2014, Early Intervention Partners Training Project
Spring 2015, New York State Partners in Policymaking Program
PROFESSIONAL EXPERIENCE
Saks Fifth Avenue, NY, NY 9/12-10/2016
General Office Support
 Researched and responded to charge back inquiries in a timely fashion
 Composed monthly chargeback reports for Managers and AGMOS
 Conducted compliance new hire training on a weekly basis to reduce store non compliance charge
backs
 Conducted refresher meetings quarterly or as needed to review transaction compliance with
managers and staff
 Reviewed tax transactions, transactions over $10k, and credit card applications to ensure
compliance was met
 Conducted register audits on various floors throughout the store three times a week
 Assisted Sales Audit team with transaction review and Cash Office with processing of cash/checks
when needed
 Assisted managers, management, and sales associates on the selling floor on an as needed basis
Florida Intercultural Academy, HWD/Davie, Fl
2/10-5/2012
Administrative Resource Teacher
 Oversaw day to day operations of school office
 Maintained and implemented strategies to increase enrollment
 Managed 8 bank accounts, accounts payable, receivables, payroll, and cash auditing
 Reconciled cash, credit card, and check payment transactions daily
 Ensured all school bills and vendors paid on time.
 Recorded all payments and deposits with proper coding in accordance with the chart of accounts in
Quickbooks
 Maintain organized and accurate accounting files
 Reviewed student applications and Enrolled all new students in TERMS
 Submitted financial reports to school district to ensure compliance was met for funding and school
integrity
 Implemented and oversaw NSLP (national school lunch program) for both campuses
 Generated meeting minutes for quarterly board meetings
 Performed executive assistant duties for school founder
Lululemon Athletica, Miami, Fl 4/08-4/2009
Key Leader
 Managed day to day operations of the store
 Implemented effective strategies to meet daily sales goals
 Head of community program, staff development, and visual merchandising
 Daily reconciliation and audits of transactions
The Sports Club LA/NY, New York, NY 01/02 
8/2007
Member Service Manager
 Oversaw and supervised Accounting Department
 Managed all aspects of input and maintenance of all club memberships
 Reviewed, reduced, and maintained the accuracy of the Club's aged accounts receivables
 Reconciliation of the membership deposit
 Processed check free payments/returns, managed all refunds/charge backs
 Invoiced and assisted corporate clients with their accounts
 Coordinated and Supervised Retention Program
 Provided 5 star service to internal and external members on a daily basis
 Communicated with CMO regarding the Clubs monthly dues invoices for Checkfree
 Assisted in Month End close
 Provided ongoing training and development to all Department Heads and employees in regards to
MARS software and daily accounting functions
 Reviewed payroll reports for membership staff/prepared statistics reports
 Weekly Manager on Duty Shift
PROFESSIONAL DEVELOPMENT
 Listen to Audio books
 Read 1 book a month
 Listen and follow Positive Motivational Speakers on social media channels

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ECRESUME.doc-2

  • 1. Edmalia Constanza 15470 SW 147th St| Miami, Fl 33196 | 718.775.6411 | edmalia.constanza@gmail.com Top-Notch Administrative Professional Sharp, dedicated administrative professional with long-standing and diverse experience throughout multiple industries and capacities. Deadline driven with outstanding organizational and multi-tasking skills. Fast learner with strong ability to work independently. Adept in bookkeeping and expense handling. Articulate communicator with direct sales experience, management, accounting, fitness, and education. Filing & Organization Accounts Payable & Receivable Bookkeeping & Cash Auditing Sales & Conflict Resolution Proficient in Interpersonal Communication MS Office, Mac, Internet, Quickbooks Market Research Presentation Preparation Bilingual EDUCATION May 2002, College of Mount Saint Vincent, Riverdale, NY Bachelors Degree of Science in Business Administration Concentrations: Management and Marketing Honors: Delta Mu Delta (National Honor Society in Business Administration) Nominated as an All American Scholar for Academic Excellence. CERTIFICATES November 2014, Early Intervention Partners Training Project Spring 2015, New York State Partners in Policymaking Program PROFESSIONAL EXPERIENCE Saks Fifth Avenue, NY, NY 9/12-10/2016 General Office Support Researched and responded to charge back inquiries in a timely fashion Composed monthly chargeback reports for Managers and AGMOS Conducted compliance new hire training on a weekly basis to reduce store non compliance charge backs Conducted refresher meetings quarterly or as needed to review transaction compliance with managers and staff Reviewed tax transactions, transactions over $10k, and credit card applications to ensure compliance was met Conducted register audits on various floors throughout the store three times a week Assisted Sales Audit team with transaction review and Cash Office with processing of cash/checks when needed Assisted managers, management, and sales associates on the selling floor on an as needed basis Florida Intercultural Academy, HWD/Davie, Fl 2/10-5/2012 Administrative Resource Teacher Oversaw day to day operations of school office Maintained and implemented strategies to increase enrollment Managed 8 bank accounts, accounts payable, receivables, payroll, and cash auditing Reconciled cash, credit card, and check payment transactions daily Ensured all school bills and vendors paid on time. Recorded all payments and deposits with proper coding in accordance with the chart of accounts in Quickbooks Maintain organized and accurate accounting files
  • 2. Reviewed student applications and Enrolled all new students in TERMS Submitted financial reports to school district to ensure compliance was met for funding and school integrity Implemented and oversaw NSLP (national school lunch program) for both campuses Generated meeting minutes for quarterly board meetings Performed executive assistant duties for school founder Lululemon Athletica, Miami, Fl 4/08-4/2009 Key Leader Managed day to day operations of the store Implemented effective strategies to meet daily sales goals Head of community program, staff development, and visual merchandising Daily reconciliation and audits of transactions The Sports Club LA/NY, New York, NY 01/02 8/2007 Member Service Manager Oversaw and supervised Accounting Department Managed all aspects of input and maintenance of all club memberships Reviewed, reduced, and maintained the accuracy of the Club's aged accounts receivables Reconciliation of the membership deposit Processed check free payments/returns, managed all refunds/charge backs Invoiced and assisted corporate clients with their accounts Coordinated and Supervised Retention Program Provided 5 star service to internal and external members on a daily basis Communicated with CMO regarding the Clubs monthly dues invoices for Checkfree Assisted in Month End close Provided ongoing training and development to all Department Heads and employees in regards to MARS software and daily accounting functions Reviewed payroll reports for membership staff/prepared statistics reports Weekly Manager on Duty Shift PROFESSIONAL DEVELOPMENT Listen to Audio books Read 1 book a month Listen and follow Positive Motivational Speakers on social media channels