The document discusses business intelligence and decision making. It covers topics like managing organizations, informed decision making, strategic direction, managerial decision making, information technology solutions, components of a decision support system, enterprise strategic systems, demand planning, enterprise wide decisions, business applications in the extended enterprise, business analytics, knowledge management, and the stages of business intelligence. The overall focus is on how information technology can help improve decision making across organizations.
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1. Alok Srivastava
Managing Organizations
Informed decision making as a prerequisite for success
Action
Vision
Mission
Policies, Goals, and Objectives
Givens
Values, Purpose, Structure, Politics, Environment, etc.
What should be done ?
Analytics, Decision Making
When and how ??
Strategic
Direction
Decision
Making
Implementation
Project Management
2. Alok Srivastava
Managerial Decision Making
Information Technology Solutions for Improving Effectiveness
INTELLIGENCE
CHOICE
DESIGN
DATA
MODELS
Variables (Measures and
Estimates)
Probabilities and
Estimates
Structuring Relationships
Problem Representation
Generation of Alternatives
Decision Analysis and
Influence Diagrams for
Visualizing Models and
Choices
Spreadsheet Models
for managing complex
relationships and detail
3. Alok Srivastava
Components of a DSS
Creating Information Under Conditions of Uncertainty and Complexity
MODEL
BASE
DATA
BASE
MBMS
DBMS
DATA
WAREHOUSING
ON LINE ANALYTICAL
PROCESSING
Business Reporting
Application
Models
Enterprise
Data
Information Technology for Enterprise Strategic Systems
4. Alok Srivastava
White Paper: Customer-centric intelligent eBusiness from I2
Customer-Centric Intelligent eBusiness
5. Alok Srivastava
Demand Planning
Intense competition, changing customer expectations and highly volatile
market developments are making demand planning increasingly difficult –
yet increa-singly important.
Now imagine having real-time demand data...
..collated from historical sales development, from your customers and your
supply chain partners, including POS data. The SAP APO Demand
Planning module adjusts figures dynamically and alerts you automatic-ally
to sudden shifts in demand patterns. Multidimen-sional data models and
analysis functions allow you to view and scrutinize the information
available in many different ways. And you can combine this module with
the powerful analysis features of the SAP BW. You can even simulate the
impact of new marketing strategies on demand.
More Information
Functions in Detail Demand Planning (PDF, 1.3 KB)
Demand Planning
7. Alok Srivastava
Business Applications in the Extended Enterprise
Tactical
Apps.
Strategic
Apps.
Suppliers Customers
ERP Applications
SCM Applications CRM Applications
Materials/Components
Consumers
Business Intelligence
8. Alok Srivastava
Business Analytics
Data Analysis and
Data Mining
Business Modeling
Knowledge
Management
“Actionable” Information
Report
Warehouse
And
Document
Mart
Data
Warehouse
And
Data Marts
Business
Intelligence
PROJECT MANAGMENT
Decision Making
9. Alok Srivastava
What Is Business Intelligence?
? Originally a term coined by the Gartner
Group in 1993, Business Intelligence (BI) is a
broad range of software and solutions aimed at
collection, consolidation, analysis and
providing access to information that allows
users across the business to make better
decisions.
? The technology includes software for
database query and analysis, multidimensional
databases or OLAP tools, data warehousing and
data mining, and web enabled reporting
capabilities.
? Applied across disciplines but especially in
Customer Relationship Management (CRM),
Supply Chain Management (SCM) Enterprise
Resource Planning
Provide better, faster and more accessible
reports